Glassdoor is your free inside look at TD Ameritrade interview questions and advice. All 64 interview reviews posted anonymously by TD Ameritrade employees and interview candidates.
Declined Offer – Interviewed in Apr 2013 – Reviewed Apr 30, 2013
Interview Details – Met with Branch Manager for about 1.5 hours. Came back and met with two Investment Consultants for like 30 minutes then talked to the Branch Manager for another 15-20 minutes. Offer received within 2 weeks.
Interview Question – Role Play - How would you sell to a client looking for information Answer Question
Reason for Declining – Was not a fan of how pushy they were for me to accept their offer.
Accepted Offer – Interviewed in Fort Worth, TX Mar 2009 – Reviewed May 3, 2013
Interview Details – Star interview questions
Interview Question – None Answer Question
Negotiation Details – N/a
No Offer – Interviewed in Kansas City, KS Feb 2013 – Reviewed Apr 25, 2013
Interview Details – Phone discussion, meeting branch manager, meeting regional manager, phone interviews with other managers. Took way too long and was repetitive. For this type of job, that degree of scrutiny is totally unnecessary and a waste of potential employees time.
Interview Question – Improper focus of questions that were irrelevant to job function View Answer
No Offer – Interviewed in Chicago, IL – Reviewed Mar 18, 2013
Interview Details –
1. Phone interview with HR, very impressive recruiting process, keeps you in touch etc. This phone screen lasted 45 minutes. No technical phone screening by the hiring manager.
2. Then the 1 hr. interview in person with 4 people, they were able to squeeze a lot of questions in that hour, so that was impressive.
3. The team was very well knit, exceptionally cordial, and I could see the team work environment. But the rigorous skills in the team were abysmal, I mean one of the worst I have ever seen (well, I have interviewed and worked with some Wall street type firms, so take that into consideration), and not a single decent question came up, and basically whatever questions they had, I answered every question, and if I have to I guess, I think I had more education than the 4 people combined who interviewed me had and I am not exaggerating, and also I have as much experience as the boss of the hiring manager, I could read between the lines and they felt a lack of common ground between me and them.
4. I knew I was not going to be the best fit, but I was still interested since this is a good company, and with a great vibe and a very positive work environment. I saw everyone there was very happy and enjoying their work, and while I was not too impressed with the interview content itself, they more than made up for it in their professionalism and how they conduct business and I give them a thumbs up even though no offer :)
I wish them well.
Interview Question – some synthetic option 101 questions. Answer Question
Accepted Offer – Reviewed Mar 21, 2013
Interview Details – You will go through 3 - 1 hour interviews prior to receiving an offer.
Interview Question – How do you handle stress? Answer Question
Negotiation Details – No negotiation, take it or leave it.
Declined Offer – Interviewed in Pittsburgh, PA Mar 2013 – Reviewed Mar 18, 2013
Interview Details – Standard interview, nothing out of the ordinary
Interview Question – Why would you be successful in a Sales position? Answer Question
Accepted Offer – Reviewed Mar 17, 2013
Interview Details – Hiring manager was not very interested in my background, just wanted to know if I could make lots of calls to existing TD clients everyday. Told me it was easy gig and I could leave at 2pm if I hit my goals. This turned out to be untrue. Also, had phone interviews with Regional Mgr., who talked most if the time and told me how easy it was to make $100k. Also, turned out to be untrue.
Interview Question – No real direct questions asked. Really. Answer Question
Negotiation Details – None
No Offer – Interviewed in Houston, TX Feb 2013 – Reviewed Feb 16, 2013
Interview Details –
After applying online the branch manager contacted me directly by phone a little over two weeks later, the delay in response being the result of the recruiter for that division recently leaving. It was a friendly, get-to-know-you type of conversation which segued into questions regarding my background, previous experience, qualifications, and whether I'd be a good fit to proceed further. That initial conversation went very well and landed me an invitation to come in and meet the branch manager in person.
The face time interview was conversational and very relaxed, as we went more in depth as to what I had handled in previous positions that would align with the requirements they had for the client service specialist. Everyday duties would consist of depositing checks, entering trades, imaging transfer paperwork to the back office and following through to make sure transfers were handled in a timely manner and no money was left behind, taking inbound calls, making outbound calls, coordinating client events on an as-needed basis, and handling client service issues (RMD's, beneficiary updates, account transactions), but the biggest target of the position was to take existing clients who came in for service items and leveraging the opportunity to sit them down with an investment consultant if their was a lucrative opportunity discovered. This meant being able to build relationships with their current clients and uncover opportunities for their six IC's to transition self-directed accounts over to managed accounts, this was the biggest part of the business development and 'keeps the lights on'.
The first interview went so well that I was told on the spot I would be contacted later that day to set up a time to come back and sit down with the investment consultants to make sure the personalities were a good fit and to get a better idea of what they would need. I received the call, set up a second interview, did the usual follow through with a thank-you letter and went in the next week to meet with two of the IC's.
The investment consultants had been there for a period of time, they spoke highly of the company, and I addressed questions such as 'how long have you been in sales, what interests you in this particular position, are you able to multi-task, handle processing requests, follow through, and can you drop everything to address a client who walks in, they are the number one priority', etc. Following that I was encouraged to ask my own questions. The person who vacated the position took a promotion within the company, which was encouraging that this could be a place where I could grow professionally.
Overall it was a great experience, I have no regrets, I gave it my all. The office environment is relaxed, conference room for client meetings is up front, nice lobby, ICs' offices are further back down the hall, and the size of the location is large enough where you don't get the feeling everyone is tripping over each other. The best impression I got is that the IC's are each assigned individually to be 'broker of the day', so referring investment opportunities won't leave you in a position to have to choose, it's fair, honest, very straightforward.
Interview Question – "Your desk is going to be covered in paper, why would you want to do this?" View Answer
Accepted Offer – Interviewed in Jersey City, NJ Jan 2011 – Reviewed Dec 6, 2012
Interview Details – There was a series of 6 interviews with the team that I was hoping to join, four of which were in person and the other two were over the phone since the managers were not able to be present that day. The interviews were mostly fit and psychological, rather than problem solving.
Interview Question – What was one time where you were a leader and failed? Answer Question
No Offer – Interviewed in Jersey City, NJ Sep 2012 – Reviewed Oct 26, 2012
Interview Details – Contacted via email by HR told to come in for interview with 3 managers. Later in the day told it was a mistake and a screening phone call would take place a few days later. After the screening phone call I was asked to come in a week later to meet with 3 managers. Showed up early and had to wait for manger to come in around 915. Interview was for 9. Spoke with one manager for 45 mins. Which left little time left to speak with other 2 managers. THey apologized but it was really bad time management by the first manager. I sent a thank you follow up to all parties the day after. A week later I contacted HR asking whether the position was filled. Three months later still no response. I have seen the position again advertised on Linkedin. Very unprofessional HR and managers in my opinion.
Interview Question – No question unexpected. What is your biggest strength/weekness? Why do you want to work here? Where do you see yourself in 5 years? Answer Question
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TD Ameritrade is a leading organization that has provided premier brokerage and investment services for over 37 years. Listed as one of Forbes’ "Global 2000" companies1, TD Ameritrade offers a full spectrum of… — Full Overview
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