TD Bank Financial Group Customer Service Representative Interview Questions

4 Interview Reviews

Interview Experience

Interview Experience

25%
75%
0%

Getting an Interview

Getting an Interview

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16%

Interview Difficulty

2.8
Average

Interview Difficulty

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Average

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Customer Service Representative Interview

Anonymous Interview Candidate  in  Hamilton, ON (Canada)
Anonymous Interview Candidate in Hamilton, ON (Canada)
Application Details

I applied through a recruiter. The process took 3 weeks - interviewed at TD Bank Financial Group in March 2013.

Interview Details

3 Rounds of interviews first by phone, second in branch and 2 weeks later job offer

Interview Questions
  • Tell me a situation where you had to deal with an un-happy customer   Answer Question
Negotiation Details
No negotiation
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for TD Bank Financial Group

  1.  

    Customer Services Representative Interview

    Anonymous Interview Candidate  in  Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    The process took 2 days - interviewed at TD Bank Financial Group in March 2011.

    Interview Details

    phone interview ,reviewed my backgroud

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at TD Bank Financial Group in December 2008.

    Interview Details

    Phone interview with recruiter. Panel interview with managers. 1:1 interview with Manager. Offered job.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Customer Services Representative Interview

    Anonymous Interview Candidate  in  Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 1+ week - interviewed at TD Bank Financial Group in April 2010.

    Interview Details

    Someone from TD called me. Asked me a few basic questions: why I wanna work for TD, Why this position, Strengths/Weaknesses, etc. Then set me up for a personality test online to be completed within 48 hours. It took 45 mins, and I passed. It was easy. Then i was called for a face to face within a week.

    Interview went well. Lots of the same questions from the phone interview, except this time there was more behavioral questions. It was pretty easy,

    Interview Questions
    Declined Offer
    Neutral Experience
    Average Interview

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