TD Bank Financial Group

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TD Bank Financial Group Customer Service Representative Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

50%
16%

Interview Experience  

25%
75%
0%

Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Hamilton, ON (Canada)

I applied through a recruiter and the process took 3 weeks - interviewed at TD Bank Financial Group in March 2013.

Interview Details – 3 Rounds of interviews first by phone, second in branch and 2 weeks later job offer

Interview Question – Tell me a situation where you had to deal with an un-happy customer   Answer Question

Negotiation Details – No negotiation


No Offer

Neutral Experience

Easy Interview

Customer Services Representative Interview

Customer Services Representative
Toronto, ON (Canada)

The process took 2 days - interviewed at TD Bank Financial Group in March 2011.

Interview Details – phone interview ,reviewed my backgroud

Interview Question – talk about yourself   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 1 week - interviewed at TD Bank Financial Group in December 2008.

Interview Details – Phone interview with recruiter. Panel interview with managers. 1:1 interview with Manager. Offered job.

Interview Question – What can you bring to our team?   Answer Question


Declined Offer

Neutral Experience

Average Interview

Customer Services Representative Interview

Customer Services Representative
Toronto, ON (Canada)

I applied online and the process took 1+ week - interviewed at TD Bank Financial Group in April 2010.

Interview Details – Someone from TD called me. Asked me a few basic questions: why I wanna work for TD, Why this position, Strengths/Weaknesses, etc. Then set me up for a personality test online to be completed within 48 hours. It took 45 mins, and I passed. It was easy. Then i was called for a face to face within a week.

Interview went well. Lots of the same questions from the phone interview, except this time there was more behavioral questions. It was pretty easy,

Interview Questions

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