TD Bank Financial Group Customer Service Representative Interview Questions

4 Interview Reviews

Interview Experience

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Customer Service Representative Interview

Anonymous Interview Candidate in Hamilton, ON (Canada)
Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. The process took 3 weeksinterviewed at TD Bank Financial Group (Hamilton, ON (Canada)) in March 2013.

Interview

3 Rounds of interviews first by phone, second in branch and 2 weeks later job offer

Interview Questions

  • Tell me a situation where you had to deal with an un-happy customer   Answer Question

Negotiation

No negotiation

Other Interview Reviews for TD Bank Financial Group

  1.  

    Customer Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2 daysinterviewed at TD Bank Financial Group (Toronto, ON (Canada)) in March 2011.

    Interview

    phone interview ,reviewed my backgroud

    Interview Questions

  2.  

    Customer Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Declined Offer
    Neutral Experience
    Average Interview
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at TD Bank Financial Group (Toronto, ON (Canada)) in April 2010.

    Interview

    Someone from TD called me. Asked me a few basic questions: why I wanna work for TD, Why this position, Strengths/Weaknesses, etc. Then set me up for a personality test online to be completed within 48 hours. It took 45 mins, and I passed. It was easy. Then i was called for a face to face within a week.

    Interview went well. Lots of the same questions from the phone interview, except this time there was more behavioral questions. It was pretty easy,

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at TD Bank Financial Group in December 2008.

    Interview

    Phone interview with recruiter. Panel interview with managers. 1:1 interview with Manager. Offered job.

    Interview Questions

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