TD Bank Financial Group
TD Bank Financial Group Customer Service Representative Interview Questions & Reviews
Getting an Interview
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Customer Service Representative Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at TD Bank Financial Group in March 2013.
Interview Details – 3 Rounds of interviews first by phone, second in branch and 2 weeks later job offer
Interview Question – Tell me a situation where you had to deal with an un-happy customer Answer Question
Negotiation Details – No negotiation
Customer Services Representative Interview (Neutral Experience; Easy Interview)
The process took 2 days - interviewed at TD Bank Financial Group in March 2011.
Interview Details – phone interview ,reviewed my backgroud
Interview Question – talk about yourself Answer Question
Customer Service Representative Interview (Neutral Experience; Average Interview)
I applied online and the process took 1 week - interviewed at TD Bank Financial Group in December 2008.
Interview Details – Phone interview with recruiter. Panel interview with managers. 1:1 interview with Manager. Offered job.
Interview Question – What can you bring to our team? Answer Question
Customer Services Representative Interview (Neutral Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at TD Bank Financial Group in April 2010.
Interview Details – Someone from TD called me. Asked me a few basic questions: why I wanna work for TD, Why this position, Strengths/Weaknesses, etc. Then set me up for a personality test online to be completed within 48 hours. It took 45 mins, and I passed. It was easy. Then i was called for a face to face within a week.
Interview went well. Lots of the same questions from the phone interview, except this time there was more behavioral questions. It was pretty easy,
Interviews for Top Jobs at TD Bank Financial Group