TD Bank

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TD Bank Interview Questions & Reviews

Updated Jul 23, 2014
All Interviews Received Offers

Getting an Interview  

58%
12%
8%

Interview Experience  

67%
21%
11%

Interview Difficulty  

Average Difficulty
383 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Marketing Interview

Marketing
Falmouth, ME

I applied online and the process took 3 weeks - interviewed at TD Bank in April 2014.

Interview Details – I applied online and I received a phone call within the same week by an HR employee setting up a time for a phone interview. After the phone interview, I was told that I had made it to the final round of interviews. I went for a in-person interview(I believe they allow you to take the final interview on the phone) because I thought it would look better. All interview questions were standard. There were a few behavioral questions, but besides that it wasn't that difficult at all. I got a call the next day by an HR employee and I was offered the job.

Interview Question – "Tell me about a time that you were working on something and it didn't go as planned"   Answer Question


Declined Offer

Neutral Experience

Average Interview

Teller Interview

Teller

I applied online and the process took 4 weeks - interviewed at TD Bank in April 2012.

Interview Details – Group interview to explain what TD is about. I was in contact with their hiring manager for about a month after the group interview as she was trying to get me into a branch as a teller. She told me that I would need to interview with the specific branch manager which I had no problem. My only request was that I did not want to be placed in a branch were I would need to travel more than an hour driving ,but she kept setting me up in branches that were either in New York City or Nassau county which were over an hour travel from my house.

Reason for Declining – I was not willing to travel more than an hour from my house for a teller job where I would not be gaining any money. I was looking at the time for a hirer paying job which this was ,but with the cost of gas or a lirr ticket, I would be losing money each paycheck.


Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative I Interview

Customer Service Representative I

I applied online and the process took 4 weeks - interviewed at TD Bank.

Interview Details – I was originally applying for a Teller position, but HR suggested that I applied for a CSR position given my qualifications! I've never seen a department do that...!

I had filled out my application online as usual, and completed an online assessment. A regional HR Rep responded by email wanting to schedule an interview. The interview was by phone, 1 on 1, and that's when the rep said "I don't know why you're applying for a teller position when you should aim higher". I did not know how it would go if I applied for a higher position given that I had no experience in finance or banking. Maybe it was due to my having a Bachelor's degree? I don't know. So I accepted the bump up, and then I went to an interview with the store managers about 1 week later.

The interview process was straightforward, wasn't intimidating (for my interviewers anyway), and had no curveballs or surprises. The same day of my in person interview with the two managers, the HR rep called me to give me the good news.

I was asked how much I was wanting to make per hour, and I gave a reasonable amount that is expected, but the final wage came out to be $4.00 less per hour. So I guess salary wasn't negotiable?

Compared with all of the other upper entry level positions I was applying for, this one had the shortest and most efficient interview process.

So far I am loving my job and wouldn't ask for a better first job in banking! I hope that your experience with HR is as good as mine was.

Interview Question – What was the most notable time that you went out of your way to impress or wow the customer?   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Financial Service Representative Interview

Financial Service Representative

I applied online and the process took 4+ weeks - interviewed at TD Bank.

Interview Details – Applied online to multiple CSR and FSR positions. Waited 3 weeks, from initial application, to hear from the HR rep. They asked me general questions about my interest in the position/company, what I knew about the job, and asked me salary requirements. I was then given a personality trait test online. After the results were submitted, I was contacted again by the recruiter and we scheduled an interview with the store manager within the next 2 days.
The interview with the store manager included introducing myself to the store employees and a 1 on 1 interview with the manager. Questions revolved around prior work experiences and how my skills would transfer to the FSR position. The manager gave information about the expectations of the FSR and their role within the team. I was asked for my salary requirements and my availability.
The next day I was contacted by the recruiter to schedule a phone interview with the FSMM, which would be the following day. The interview questions revolved around my experiences and what is expected of the FSR within the branch.
After the call I was contacted again by the recruiter to schedule a phone interview with the regional manager. The interview included more challenging questions and questions about past work experiences. Was told by the regional manager that the team (recruiter, store manager, FSMM, and regional manager) would be making a decision over the next week and would let me know either way if I was going to move forward or not.
After 5 days I received a call from the recruiter and was offered the job and began the on-boarding process.

Overall the interview process was good. Everyone I met or had spoken to was very professional and friendly. The interview process will definitely weed out anybody who isn't serious about the job, or anyone who would not be a great fit for the position/company.
The time between initial application to first contact is very spaced out. If you were applying to other jobs, you may have gotten interviews or job offers before TD had even made first contact. Also between the recruiter and all the members of management that you have to meet with, there is a lot of back and fourth communication. I would recommend keeping your phone on you at all times.

Interview Question – In your prior job in sales, where you worked independently to achieve your goals, and now transitioning into a team orientated environment; How will you adapt to the new environment to achieve your goals?   Answer Question

Negotiation Details – I didn't negotiate my salary or any benefits.


Declined Offer

Neutral Experience

Contract Manager Interview

Contract Manager

I applied through other source and interviewed at TD Bank.

Interview Details – The process was very thorough and friendly. HR did not do a great job of identifying the process, but the hiring manager was very knowledgeable and open to questions.

Interview Question – Based on your background, why are you applying for this role instead of a position in a different department. I thought this question was not appropriate. I was converting from a contract role and had opted not to post for other roles. The interviewer claimed they were open to people moving around, but this question implied otherwise.   Answer Question

Reason for Declining – The salary did not match what was intitially discussed.


Declined Offer

Negative Experience

Average Interview

Human Resources Interview

Human Resources
Mount Laurel, NJ

I applied online and the process took 5 months - interviewed at TD Bank in February 2014.

Interview Details – Most protracted and least organized interview process I have ever been a party to. Having worked in human resources and conducted many interviews myself I am probably a bit more sensitive to these things than most, but it doesn't take expertise to recognize that bringing a candidate in 4 separate times within 6 business days to accommodate "Travel schedules", and having that candidate wait an average of over an hour past the scheduled interview time on 3 of 4 of those occasions, is absurdly unprofessional. Interviewers also made multiple inconsistent claims about the company's policies, culture, and ultimately the hiring schedule itself.

Interview Question – Which part of your work do you like least   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Teller I Interview

Teller I

I applied online and the process took 1+ week - interviewed at TD Bank in September 2013.

Interview Details – Applied and heard back in less then a week, interview was your basic interview nothing out of the ordinary. Was told on the spot I had the job, and would hear from HR sometime the next week (interview was on a friday). HR set up my training and they worked around my schedule with my other job. Was on the teller line within about 2 weeks. took a little longer due to my other job.

Interview Question – Nothing was difficult or unexpected.   Answer Question


No Offer

Positive Experience

Average Interview

Financial Service Representative Interview

Financial Service Representative
Lansdale, PA

I applied online and the process took 1 week - interviewed at TD Bank in June 2014.

Interview Details – Met with store manager and assistant store manager. They asked several standard questions but basically asked why I chose this company and this position. I felt I answered the questions well and left with a positive feeling.

Interview Question – There were no difficult or unexpected questions.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Teller I Interview

Teller I
New York, NY

I applied online and the process took 3 weeks - interviewed at TD Bank in June 2014.

Interview Details – I applied for the teller position through the company website; a few days later I received an email from a recruiter about a new store opening up that I applied to and proceeded to ask me questions about my availability, whether I want part time or full time, etc. I responded to her email and she scheduled me for a phone interview the following week.
The phone interview was with the same recruiter who emailed me and she asked me my availability again, if I was going back to school and things of that nature. She also asked me the typical behavioral questions that anyone who has done retail can answer like when u had a difficult customer or if you couldn't give the customer what they wanted what did you do to ensure they return. If u pass that you then get scheduled for an in person interview with the store manager.
The in person interview is very easy; they asked me alot about myself and what I do at my current job. They are more interested in you the person and what you can bring to the company. Just be very smiley, show you know what customer service entails and that you love working with others and you should be fine. Also please do your research on the company; the managers will ask you what you know about TD bank.
Anyhoo I received an offer 3 business days later and start in July.

Interview Question – Nothing difficult or unexpected if you have ever done a retail job or interview. I've done retail for 7 years so it was easy for me.   Answer Question

Negotiation Details – I was offered 14$ per hour but it could be due to me working in Manhattan in NYC.


Accepted Offer

Neutral Experience

Average Interview

Bank Teller Interview

Bank Teller

I applied online and the process took 1 week - interviewed at TD Bank in June 2012.

Interview Details – It wasnt that hard just keep talking about customer service, go in detail etc. They let you knoe on the phone interview if you proceed to the next step or not

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