i submitted resume online,then i got an email saying i was shortlisted and being invited for an interview. it was a group interview, with some gruop activities with a one on one interview, it took almost 3 hours for the interviel including the group and one on one interview. it was fun interview for me, everything was discussed like saying, we will inform you right away about the interview results. after 3 days i got a call from the branch manager saying that i am hired. they sent all rhe necessary requirements for me in email, then after 3 weeks i already started. people are nice in our branch:) especially during the interview they will make you really feel comfortable:)

Interview Questions

tell me why are you qualified in the position as a customer service representative.

Answer Question

Other Details

The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.

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Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2010 in Falmouth, ME (took 2 weeks)

I was submitted by a recruiter for a BA position. spoke with the 1st point who said i was too technical and refered to me to the technology dept. I spoke with the fst line manager who liked me and set me up with the Director. I spoke with everyone over the phone. They were all very plesant and knowledgeable.

I accepted the offer immediately! and went back 6 mths later to negotate a better rate after proving my worth!
They were all fabulous!

Interview Questions

there were no difficult questions or suprises. I had researched the company and know my field of expertise and love it.

Answer Question

Negotiation Details

most definiately accept the offer and after proving your worth ask for more! there was no questions asked.

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2010 in Toronto, ON (Canada) (took a day)

Contacted a branch manager
They refered my resume to the HR Dept.
HR called me in 3 weeks and completed a phone interview with generic questions
HR provided me with website to complete a personality test
Received a call after one week for personal interview
One week later, got the job offer and accepted

Interview Questions

What does diversity in the workplace mean to you ?

Answer Question

Other Details

I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

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Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jan 2011 in Boston, MA (took a day)

The man who interviewed me in Boston mostly talked about himself and how he got to his position so I just showed enthusiasm for that and it really helped. He started the interview by asking me to tell him a joke- which was definitely odd. Overall it was really easy because every time I answered a question he turned it back to himself! After working here for a while I am pretty sure thats how most interviews go because I have seen some questionable people walk in and out of these doors! Good luck!

Interview Questions

Tell me a joke.

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Tell me about yourself

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Negotiation Details

No negotiation available.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

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Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Nov 2011 in Toronto, ON (Canada) (took 2 days)

The interviewers were very amicable and polite. The interview process was a breeze. They were easy to get in touch with and kept me in the loop throughout the interview process (which lasted over a month - as they were interviewing other candidates.)

Interview Questions

What is it that you want from this job and why would you be a good candidate?

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Other Details

I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2009 in Flemington, NJ (took 1 week)

I initially applied to TD bank online, through the company website. I was contacted relatively quickly after that and had a brief phone interview. Basically I was asked what position I was looking for, teller or customer service representative (CSR), salary expectations, etc. All of the questions were for basic background information including, education history and job history.

Then I was brought in to a group interview with one of TD Bank's recruiters. I brought my resume and we were introduced to the TD Bank WOW! culture and told more about our potential positions. At that meeting each of us were set up with a branch that had an opening for a teller or CSR and scheduled interview with management at that particular branch.

The interview at the bank branch was simple. A panel consisting of the Assistant Head Teller, Head Teller and Assistant Branch Manager asked me questions about my skills, desire to work there, etc. It was not difficult at all and I could easily tell that they liked me. I was essentially offered the job, but final acceptance and salary negotiation had to be done over the phone with the original HR representative that I spoke to. The next day I was hired. Overall the whole process probably took about a week, maybe two.

Interview Questions

Why do you want to work as a teller?

Answer Question

Negotiation Details

Negotiating over the phone was simple, low pressure. Honestly, the best advice I can give is to not accept the amount they offer you. If they offer to start you at $11 as a teller, ask for more. It can't hurt to ask for $13, the worst they can say is no. The salary negotiating is done over the phone with HR, not in person at the branch, so you don't have to worry about offending the people with whom you're about to work. Ask for more, once you're hired they're notoriously stingy with raises, so get as much as you can up front.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Aug 2011 (took 2 weeks)

Tell me about yourself. Could you walk us through your resume. Why did you apply for this position?

Interview Questions

Why did you apply for this position?

Answer Question

Other Details

The interview consisted of a 1:1 Interview and a Background Check.

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Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Nov 2011 (took 2+ weeks)

Met the TD HR people in a hiring fair, where they liked the resume. After few days sent behavioural test. Then had a phone interview and later an interview at the branch.
Questions asked were: Why would like this job at TD, How did you handle difficult customers, and questions about team environment and How did I go above and beyond for team member.
The interview was relaxed and the interviewers were really nice.

Interview Questions

How did you handle a difficult customer

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Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.

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Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jan 2009 (took 1+ week)

First must apply online, then wait till you get a phone call asking some questions, then after that you will be invited for a group interview, then another phone call at what branch to work at , then interview with that specific branch manager and then deciding on interview you get hired. But first must go to 2 week paid teller training which includes first day of orienation.

Interview Questions

Do you have any cash handling experience, if so, how much?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.

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Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2011 (took 2 weeks)

I was called and a phone interview was done. I was then askd to come into the office. A one on one interview was done and it took about an hour. They asked about emplyment history and then asked situtional questions. A background and credit check was then done. Then I was called with an offer which I then went back to the office to sign and accept.

Interview Questions

What is your greatest fault?

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Other Details

I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

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Helpful Interview?

Yes | No

Inappropriate?

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