TD Bank Interview Questions & Reviews in United States
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Updated May 27, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 113 ratings 
“Easy” Interview
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Interview Experience [?] Based on 113 ratings
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| 1–10 of 33 TD Bank Interviews | Sort by |
Bank Teller at TD Bank
Posted May 22, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 in Forked River, NJ (took 3 days)
It was simple. They asked simple banking interview questions and I got hired and went to training for 2 weeks
Interview Questions
Negotiation Details
There was none. I acceptede what they offered. Was happy to have a banking job
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
More TD Bank Bank Teller Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Teller at TD Bank
Posted Apr 1, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Ewing, NJ (took a day)
There are 3 interviews one telephone interview where they ask you simple questions like what was your previous job, how long did you work there, what type of salary would you like to make, and why do you want to work for our company. The second interview is a group interview where you meet with the recruiter who then will tell you the history of the company and the basics of your job then you answer one or two questions about your self and again why you want to work for their company and they will then tell you they will call you to let you know when your one on one interview with whatever branch you are going to be working at is
Interview Questions
Negotiation Details
simple there was no negotiation they tell you what they will offer to pay and you either accept or decline
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
More TD Bank Teller Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TD Bank
Posted Mar 29, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Orlando, FL (took a day)
I applied online and a few days later, I got a call from someone in HR on a Tuesday. They asked me a bunch of questions about my previous experience, went over the details of the job I was applying for and then I had my turn to ask my questions. After about 30 minutes, the woman told me I had an interview 2 days later.
I go to the interview on Thursday and I'm interviewed by the SM and ASM. We go through the usual questions asked during interviews. 45 minutes later I leave. It's about 11 AM at this point.
At 3:30 PM on the dame day I interviewed, the HR woman calls me offered me the position.
Interview Questions
Negotiation Details
There was no negotiation. They offered me a fair deal for someone with no banking experience, but I did have sales experience and mortgage experience.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
More TD Bank Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TD Bank
Posted Mar 29, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Cherry Hill, NJ (took 5 days)
I applied twice, the first a month prior, and on the second application I received a call the next day that I missed. It took a few days to get another call (after I called a few times) and I had a brief phone interview with an HR rep. Most of the questions were boilerplate and relevant, but a few were extremely ambiguous and difficult to gauge what sort of answer they were expecting. I don't mean this in the sense of their ideal answer that would get you hired on the spot, but an answer that would even make sense.
I was asked, "what does customer service mean to you?"
My response was about establishing a relationship with the customer, being genuinely interested in their concerns and desire to help them. Then there was an awkward lull as if that were a bad answer, and I had to redeem myself by saying the question is a bit vague and requesting specificity. HR rep replied with ." you know, what does it mean to you?," essentially leaving me dead in the water.
They asked me if I had any direct "high volume" sales experience and I said not formal as shown on my resume, and they said well I'm sorry yada yada we are looking for people with good volume sales experience and with quotas etc., we just aren't interested. To me this means one thing, a bad corporate structure in terms of Top-Down orders about sales experience that leave little or no room for improvisation in the hiring process.
I have 10 years of face to face customer service experience in different industries and they seem to prefer a "fresh graduate" from Abercrombie and Fitch who has experience with meeting sales quotas on shirts and pants. To me, the sales experience doesn't translate in the slightest; people want to feel secure and involved in the decision of investing their money and not suavely persuaded into a decision as if they were buying a cologne. I think knowledge of products and being able to give people the tools to make their own decisions while being genuinely interested in them will sell a lot more bank products than someone of a different industry with volume goals.
Bottom line, if you want to work as a CSR at TD, start as a Teller or get sales quota experience somewhere.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More TD Bank Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at TD Bank
Posted Mar 7, 2012 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in New York, NY (took 1 week)
Applied online and got an email from a HR at TD Bank. Went to an easy group interview a week later where she explained being a teller and CSR. A few days later she emailed me to have a 1 on 1 interview at a branch. They were stunned by my resume and asked me what days to work and that they were opened 361 days a year. It was the easiest interview I have been on and i had 6 years experience so I don't know why I wasn't offered the job. I left the HR emails and voice mails and never got a phone call back when she said during the interview that it was essential to always call customers back. Very unprofessional
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
More TD Bank Bank Teller Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Summer Intern at TD Bank
Posted Feb 28, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Boston, MA (took a day)
They asked me non technical questions about the way I think and the what I think it takes to do well in the business world
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
LOB BA at TD Bank
Posted Jan 10, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Falmouth, ME (took 2 weeks)
I was submitted by a recruiter for a BA position. spoke with the 1st point who said i was too technical and refered to me to the technology dept. I spoke with the fst line manager who liked me and set me up with the Director. I spoke with everyone over the phone. They were all very plesant and knowledgeable.
I accepted the offer immediately! and went back 6 mths later to negotate a better rate after proving my worth!
They were all fabulous!
Interview Questions
Negotiation Details
most definiately accept the offer and after proving your worth ask for more! there was no questions asked.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at TD Bank
Posted Dec 30, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Boston, MA (took a day)
The man who interviewed me in Boston mostly talked about himself and how he got to his position so I just showed enthusiasm for that and it really helped. He started the interview by asking me to tell him a joke- which was definitely odd. Overall it was really easy because every time I answered a question he turned it back to himself! After working here for a while I am pretty sure thats how most interviews go because I have seen some questionable people walk in and out of these doors! Good luck!
Negotiation Details
No negotiation available.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More TD Bank Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Teller I at TD Bank
Posted Dec 2, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Flemington, NJ (took 1 week)
I initially applied to TD bank online, through the company website. I was contacted relatively quickly after that and had a brief phone interview. Basically I was asked what position I was looking for, teller or customer service representative (CSR), salary expectations, etc. All of the questions were for basic background information including, education history and job history.
Then I was brought in to a group interview with one of TD Bank's recruiters. I brought my resume and we were introduced to the TD Bank WOW! culture and told more about our potential positions. At that meeting each of us were set up with a branch that had an opening for a teller or CSR and scheduled interview with management at that particular branch.
The interview at the bank branch was simple. A panel consisting of the Assistant Head Teller, Head Teller and Assistant Branch Manager asked me questions about my skills, desire to work there, etc. It was not difficult at all and I could easily tell that they liked me. I was essentially offered the job, but final acceptance and salary negotiation had to be done over the phone with the original HR representative that I spoke to. The next day I was hired. Overall the whole process probably took about a week, maybe two.
Interview Questions
Negotiation Details
Negotiating over the phone was simple, low pressure. Honestly, the best advice I can give is to not accept the amount they offer you. If they offer to start you at $11 as a teller, ask for more. It can't hurt to ask for $13, the worst they can say is no. The salary negotiating is done over the phone with HR, not in person at the branch, so you don't have to worry about offending the people with whom you're about to work. Ask for more, once you're hired they're notoriously stingy with raises, so get as much as you can up front.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
More TD Bank Teller I Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Risk, Compliance at TD Bank
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Cherry Hill, NJ (took 3 months)
The EVPs of this bank should read these posts on this site-
I am a very experienced banker and have been on 3 interviews for jobs in the back office environments of TD Bank in NJ. It seems to me that they DO hire within, which is great, but then don’t post your jobs out to the public if you are going to hire within anyway. What a waste of time. Also, they have their Managers do all the interviews??!! HR doesn’t even screen or hold the initial phone interview. Speaking of, forget about their HR dept’s, they are horrible! No follow-up, follow-through, response to emails or phone calls. Guess they don’t care that they have tons of jobs to fill.
Reading others comments, I guess I dodged a bullet.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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