TD Canada Trust Interview Questions

Updated Sep 13, 2014
Updated Sep 13, 2014
67 Interview Reviews

Interview Experience

Interview Experience

87%
9%
3%

Getting an Interview

Getting an Interview

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5%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Financial Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source - interviewed at TD Canada Trust in August 2014.

    Interview Details

    Through a hiring eventi, Interviewed by two managers at August 2014, was told somebody will contact later. Followed up three times: two emails and one voicemail. Then after a month, received an email to finish an online assessment......

    Interview Questions
    • Looks like you are overqualified, why you are here for this position?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    BI Team Manager Interview

    Anonymous Interview Candidate  in  Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 5 weeks - interviewed at TD Canada Trust in August 2014.

    Interview Details

    Initial phone interview with hiring manager, then onsite technical interview with a hiring manager and other department manager.
    This step dealt exclusively on my technical background and experience with delivering complete BI solutions .
    It was immediately clear to me after the second interview that the company was very conservative where it comes to IT. The impression i got was that you will not be exposed to Cutting edge IT technologies so that was a concern to me working with technology that was out-dated. Nevertheless I cautiously proceeded to the final interview with AVP which was geared towards personality and managerial skills required to do a good job. A lot of behavioural questions, the usual. Overall not a difficult interview process for me.

    Interview Questions
    Reasons for Declining

    The offer was a quite a bit below my researched market rate for an experienced BI professional moving to a managerial role. Apparently this is common with Banking institutions.

    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied in person, then online, filled out a questionnaire, 1 round of interviews, 3 person panel, behavioral questions, focus on customer services and sales, took about 2 weeks to hear back. The whole experience was very formal and but it was nice not having to do multiple interviews.

    Interview Questions
    Negotiation Details
    Was not able to negotiate
    Accepted Offer
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  5.  

    Customer Service Representative Td Canada Trust Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 8 weeks - interviewed at TD Canada Trust.

    Interview Details

    1. They receive your online application
    2. They give a call and do a pre-screen
    3. They send an assessment
    4. They could choose to set up a phone interview OR proceed to an in person interview
    5. In person interview

    Interview Questions
    • It really varies....but the one I found that was unexpected was "Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?”   View Answer
    Negotiation Details
    I was told I was moving up to the next step. (Whatever it is, not sure, still waiting)
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Financial Service Representative Interview

    Anonymous Interview Candidate  in  Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Application Details

    I applied through an employee referral. The process took 5 days - interviewed at TD Canada Trust in March 2014.

    Interview Details

    The interview process was good. A little bit long, when you are stressed to get the job... During my interview, there was two persons, the Branch manager and the financial advisor. The two persons ask me some question. The atmosphere was amcial and I wasn't stressed.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Referred by a current TD employee. And got a telephone interview. Did online assessment and interviewed with the branch manager and the manager of customer service.Referred by a current TD employee. And got a telephone interview. Did online assessment and interviewed with the branch manager and the manager of customer service.

    Interview Questions
    Accepted Offer
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at TD Canada Trust.

    Interview Details

    Waiting for phone interview ...Online assessment done on Jun 11/2014..I haven't got any phone interview yet..get u back once I got it.... Is there any questions you know about this job so i can prepare myself..or what kind of question we should ask to them ...

    Interview Questions
    No Offer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Ottawa, ON (Canada)
    Anonymous Interview Candidate in Ottawa, ON (Canada)
    Application Details

    I applied through an employee referral. The process took 4 months - interviewed at TD Canada Trust in January 2014.

    Interview Details

    Employee referral, I was contacted within a few weeks by HR for a preliminary phone interview which consisted of mainly behavioural questions followed by a personality aptitude test completed online. Received positive feedback and was told I would be contacted when a position on my desired region became available. I continued to apply to open positions online for the next 3 months, eventually I was contacted to set up a face to face interview at a local branch. I was interviewed by two managers simultaneously, the interview was essentially identical to the previous phone interview in terms of question content. Was contacted within a week with an offer.

    Interview Questions
    • What is your biggest fault and how to you mitigate it?   Answer Question
    Negotiation Details
    Non-negotiable.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Financial Services Representative Interview

    Anonymous Interview Candidate  in  Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied in-person. The process took 4+ weeks - interviewed at TD Canada Trust in October 2012.

    Interview Details

    Internal interview - asked what I liked about sales, my sales experience, my financial background, what I knew about products and services, how I would reach my goals etc.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a day - interviewed at TD Canada Trust in June 2012.

    Interview Details

    The typical process to get an interview from this company is submitting your resume and cover letter at the Career Opportunities web page. There will be questionnaires you'll answer but after that, you wait for a call.

    Interview Questions
    • Tell me a little bit about our company   View Answer
    Negotiation Details
    There is no negotiation phase for pay.
    Accepted Offer
    Positive Experience
    Easy Interview

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