TDS Telecommunications Interview Questions

Updated Aug 23, 2014
Updated Aug 23, 2014
14 Interview Reviews

Interview Experience

Interview Experience

66%
33%
0%

Getting an Interview

Getting an Interview

47%
33%
13%

Interview Difficulty

3.1
Average

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Every Postion Uses STAR Method for Interviews Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at TDS Telecommunications in June 2011.

    Interview Details

    They use the S.T.A.R. method for all candidates. Situational examples such as ... Describe a time when you had to go above and beyond to assist a customer and overcome an objection? They also do a mock phone call. The hiring manager pretends to be a customer and you are the sales rep. They leave you in the interview room alone with a phone and you have to turn the call around into a sale. The manager(customer) calls in to cancel service and go to Charter for a better price. You must ask qualifying questions then turn around the call and let them know that TDS is going to give them a better plan to fit their needs. Make sure you say "Mr. Customer, you mentioned you had computer problems, I am going to provide this anti virus to clean out your cpu. Ask for the SALE!

    Interview Questions
    • Describe to me your two greatest weaknesses and how they could apply to this position?   Answer Question
    • What would you say to another employee who told you they hated HR?   View Answer
    Negotiation Details
    You will be monitored on everything you do and expected to turn billing calls into sales.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Sales Advisor Interview

    Anonymous Interview Candidate  in  Madison, WI
    Anonymous Interview Candidate in Madison, WI
    Application Details

    I applied online. The process took 4+ weeks - interviewed at TDS Telecommunications in December 2011.

    Interview Details

    The interview process was very standard. Started out with a phone interview. Behavioral based questions. Then moved on to the face to face interview with all of the sales supervisors. More behavioral based questions,

    Interview Questions
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    GIS Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview after a written screen

    Interview Questions
    • What is the difference between a web server and an App server   Answer Question
    No Offer
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  5.  

    Sales Advisor Interview

    Anonymous Interview Candidate  in  La Vergne, TN
    Anonymous Interview Candidate in La Vergne, TN
    Application Details

    I applied online. The process took 5 weeks - interviewed at TDS Telecommunications in September 2010.

    Interview Details

    Shortly after I applied, I was contacted by a recruiter from Madison, WI. She instructed me to go online and complete some testing, which I did. Close to a month later I was contacted by a local manager and invited in for an interview with the manager and the sales coach. The interview was pretty laid back, consisted of them just asking general questions (How do you handle stress, what motivates you, what are your hobbies, etc)

    Interview Questions
    • I was taken into another room with a phone where the manager "called" me and I was told to role play and try to sell TDS products. It was very difficult because I didn't know the products and basically had to just make stuff up. They also expect you to know top down selling   View Answer
    Negotiation Details
    I was told it was non-negotiable
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Account Executive - Commercial Sales Interview

    Anonymous Interview Candidate  in  Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I applied online. The process took 4+ weeks - interviewed at TDS Telecommunications.

    Interview Details

    Phone interview with recruiter. In person interview with hiring manager. In person interview/role-play with hiring manager and additional sales manager. Process took about 30 days.

    Interview Questions
    • Be prepared to do a full-on role-play of a Needs Analysis meeting with a customer.   Answer Question
    Accepted Offer
  7.  

    Support Technician Interview

    Anonymous Interview Candidate  in  Middleton, WI
    Anonymous Interview Candidate in Middleton, WI
    Application Details

    I applied through a recruiter. The process took 1 week - interviewed at TDS Telecommunications in September 2011.

    Interview Details

    Called for interview scheduling. Went to TDS in Middleton and had a really relaxed and easy interview with a group of 3 people. Never really asked any difficult questions and you could tell they were judging more on Character

    Interview Questions
    • Describe a time that you felt like you went above and beyond what a customer asked you.   Answer Question
    Reasons for Declining

    Had another job offer the same day.

    Declined Offer
    Positive Experience
    Average Interview
  8.  

    Sales Advisor Interview

    Anonymous Interview Candidate  in  Mount Juliet, TN
    Anonymous Interview Candidate in Mount Juliet, TN
    Application Details

    I applied online. The process took 2 weeks - interviewed at TDS Telecommunications in July 2011.

    Interview Details

    Compnay contacted me from posting resume on careerbuilder. I spoke with manager for initial phone interview then met her at Lavergne Location todo interview. The people and office where great and the work culture was also excellent as long as you were not one of the people charged with answering the phones.

    Interview Questions
    • Tell me about a time you helped handled a difficult customer situation with examples and what was the end result?   Answer Question
    • Why would you be good at answering phone for 8 hours a day?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Account Executive Interview

    Anonymous Interview Candidate  in  Madison, WI
    Anonymous Interview Candidate in Madison, WI
    Application Details

    I applied online. The process took 2 weeks - interviewed at TDS Telecommunications in December 2009.

    Interview Details

    Background questions were the first part of the phone interview, re-hashing work history. The second part of the phone interview were more practical questions, such as "describe a situation where the customer didn't receive your sales pitch the way that you thought that they would, and how did you handle it?"

    Interview Questions
    • Describe your current job. Is it more account management or more hunting/prospecting/business development?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  10.  

    TSE Interview

    Anonymous Interview Candidate  in  Yanam (India)
    Anonymous Interview Candidate in Yanam (India)
    Application Details

    I applied through college or university. The process took 2 days - interviewed at TDS Telecommunications in January 2014.

    Interview Details

    Group discussion ,technical HR interview and HR interview. They ask me about my project in academic and about myself about my strength and weakness. work under pressure and expected salary

    Interview Questions
    • How much salary are you expecting from us?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeks - interviewed at TDS Telecommunications in August 2009.

    Interview Details

    Contacted by a recruiter. Scheduled a phone interview. Then scheduled a face to face with the hiring manager. After the first face to face a second on site interview was scheduled. Next there was a background check, driving record check and drug screen. After all information came back an offer was made.

    Interview Questions
    • Asked questions about how you had managed a territory in the past. Also asked about how you manage multiple tasks at one time.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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