TDS Telecommunications Interview Questions

Updated Apr 29, 2015
16 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Internal Controls & Revenue Assurance Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TDS Telecommunications (Madison, WI) in April 2015.

    Interview

    Simple, applied online. Got email wanting to set up interview 2 weeks later. Scheduled and interview for the following week. HR is really hard to get a hold of need to call often. After interview it took another week to get a call/email to see if you got the job

    Interview Questions

    • Name a time when you couldn't meet a deadline and what were the consequences   Answer Question
  2.  

    Java Developer Interview

    Anonymous Interview Candidate in Madison, WI
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at TDS Telecommunications (Madison, WI).

    Interview

    phone interview followed by a in person panel interview.phone interview followed by a in person panel interview.phone interview followed by a in person panel interview.phone interview followed by a in person panel interview

    Interview Questions

  3.  

    GIS Intern Interview

    Anonymous Employee
    No Offer

    Interview

    Phone interview after a written screen

    Interview Questions

    • What is the difference between a web server and an App server   1 Answer
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  5.  

    Account Executive - Commercial Sales Interview

    Anonymous Interview Candidate in Milwaukee, WI
    Accepted Offer

    Application

    I applied online. The process took 4+ weeks. I interviewed at TDS Telecommunications (Milwaukee, WI).

    Interview

    Phone interview with recruiter. In person interview with hiring manager. In person interview/role-play with hiring manager and additional sales manager. Process took about 30 days.

    Interview Questions

    • Be prepared to do a full-on role-play of a Needs Analysis meeting with a customer.   Answer Question
  6.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Madison, WI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at TDS Telecommunications (Madison, WI) in December 2011.

    Interview

    The interview process was very standard. Started out with a phone interview. Behavioral based questions. Then moved on to the face to face interview with all of the sales supervisors. More behavioral based questions,

    Interview Questions

    Negotiation

    There was no negotiation

  7.  

    Support Technician Interview

    Anonymous Employee in Middleton, WI
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at TDS Telecommunications (Middleton, WI) in September 2011.

    Interview

    Called for interview scheduling. Went to TDS in Middleton and had a really relaxed and easy interview with a group of 3 people. Never really asked any difficult questions and you could tell they were judging more on Character

    Interview Questions

    • Describe a time that you felt like you went above and beyond what a customer asked you.   Answer Question

    Reasons for Declining

    Had another job offer the same day.

  8.  

    Sales Advisor Interview

    Anonymous Employee in Mount Juliet, TN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TDS Telecommunications (Mount Juliet, TN) in July 2011.

    Interview

    Compnay contacted me from posting resume on careerbuilder. I spoke with manager for initial phone interview then met her at Lavergne Location todo interview. The people and office where great and the work culture was also excellent as long as you were not one of the people charged with answering the phones.

    Interview Questions

    • Tell me about a time you helped handled a difficult customer situation with examples and what was the end result?   Answer Question
    • Why would you be good at answering phone for 8 hours a day?   Answer Question
  9.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at TDS Telecommunications in June 2011.

    Interview

    They use the S.T.A.R. method for all candidates. Situational examples such as ... Describe a time when you had to go above and beyond to assist a customer and overcome an objection? They also do a mock phone call. The hiring manager pretends to be a customer and you are the sales rep. They leave you in the interview room alone with a phone and you have to turn the call around into a sale. The manager(customer) calls in to cancel service and go to Charter for a better price. You must ask qualifying questions then turn around the call and let them know that TDS is going to give them a better plan to fit their needs. Make sure you say "Mr. Customer, you mentioned you had computer problems, I am going to provide this anti virus to clean out your cpu. Ask for the SALE!

    Interview Questions

    • Describe to me your two greatest weaknesses and how they could apply to this position?   Answer Question
    • What would you say to another employee who told you they hated HR?   1 Answer

    Negotiation

    You will be monitored on everything you do and expected to turn billing calls into sales.

  10.  

    Sales Advisor Interview

    Anonymous Interview Candidate in La Vergne, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at TDS Telecommunications (La Vergne, TN) in September 2010.

    Interview

    Shortly after I applied, I was contacted by a recruiter from Madison, WI. She instructed me to go online and complete some testing, which I did. Close to a month later I was contacted by a local manager and invited in for an interview with the manager and the sales coach. The interview was pretty laid back, consisted of them just asking general questions (How do you handle stress, what motivates you, what are your hobbies, etc)

    Interview Questions

    • I was taken into another room with a phone where the manager "called" me and I was told to role play and try to sell TDS products. It was very difficult because I didn't know the products and basically had to just make stuff up. They also expect you to know top down selling   1 Answer

    Negotiation

    I was told it was non-negotiable

  11.  

    Account Executive Interview

    Anonymous Employee in Madison, WI
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TDS Telecommunications (Madison, WI) in December 2009.

    Interview

    Background questions were the first part of the phone interview, re-hashing work history. The second part of the phone interview were more practical questions, such as "describe a situation where the customer didn't receive your sales pitch the way that you thought that they would, and how did you handle it?"

    Interview Questions

    • Describe your current job. Is it more account management or more hunting/prospecting/business development?   Answer Question
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