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TELUS Interview Questions & Reviews in Calgary, AB Canada

Updated Jun 6, 2014
All Interviews Received Offers

Getting an Interview  

67%
22%
10%

Interview Experience  

77%
22%
0%

Interview Difficulty  

Average Difficulty
9 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Difficult Interview

Customer Service Representative Interview

Customer Service Representative
Calgary, AB (Canada)

I applied online - interviewed at TELUS in May 2014.

Interview Details – online assessments and then phone interview and then person to person interview. phone interview was easy but person to person was not so easy. the last interview was behavioural based interview. asking details about my past experiences. gave me a scenario and test my behaviour

Interview Question – How can I handle customer's complaints.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Systems Engineer Interview

Systems Engineer
Calgary, AB (Canada)

I applied through an employee referral and the process took 3 months - interviewed at TELUS in June 2010.

Interview Details – Very formal - Technical questionnaire, panel behavioural interview, PowerPoint presentation, security backcheck that can take weeks, before they provide offer

Interview Question – Tell about a time you had conflict with your manager, or a colleague.   Answer Question


No Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Calgary, AB (Canada)

I applied online and the process took a day - interviewed at TELUS in January 2014.

Interview Details – I applied on the Internet ,I was called back next day to get a date for the first interview.

Interview Question – I was asked only two questions that are,Tell me about yourself? And, why should we hire you?   View Answer


Accepted Offer

Positive Experience

Difficult Interview

Design Specialist Interview

Design Specialist
Calgary, AB (Canada)

I applied online and the process took a day - interviewed at TELUS in September 2011.

Interview Details – Interview was a friendly atmosphere, panel of 3 people on the team, detailed questions to gauge experience levels

Interview Question – In depth routing questions about involving various routing protocols   Answer Question

Negotiation Details – Honest and straight forward, non-confrontational


No Offer

Positive Experience

Average Interview

Network Planning Manager (I)- Co-op Position Interview

Network Planning Manager (I)- Co-op Position
Calgary, AB (Canada)

I applied through college or university and the process took 2 weeks - interviewed at TELUS in April 2013.

Interview Details – I applied for this job via Taleo, which the jobs database that Telus currently uses. The job caught my attention through my university's Co-op database which redirected me to Taleo. The interview in particular was quite general, so to speak there were a few technical questions. Mostly, situational and behavioural in nature. All in all I would say it was a good experience but I would have prefered it to be face to face, since telephone's can be a hindrance of expressing oneself. But regardless it was a really experience.

Interview Question – If you were a tree, which one would you be and why ?   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Manager, Marketing Interview

Manager, Marketing
Calgary, AB (Canada)

I applied through college or university and the process took 2+ weeks - interviewed at TELUS.

Interview Details – Phone Screen, Behavioural Interview, and Case.

Interview Question – How many Rollerskates exist in North America?   View Answer

Negotiation Details – No negotiation


1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Customer Service Representative Interview

Customer Service Representative
Calgary, AB (Canada)

I applied online and the process took 6 months - interviewed at TELUS in April 2008.

Interview Details – Many questions and written exams prior to offer

Interview Question – To draw pictures of environment and of yourself.   Answer Question


1 person found this helpful

No Offer

Positive Experience

Average Interview

Design Specialist Interview

Design Specialist
Calgary, AB (Canada)

I applied online and the process took 3 weeks - interviewed at TELUS in February 2012.

Interview Details – Interviewed with Manager and a team member. Was given documents of a design exercise to prepare for the interview but not required to complete. Instead asked to reflect on a tool, system or process that I needed to design. Plus asked general questions on past work experience and lots of behavioral questions. Interview lasted an hour and a half. A week or so later received Predictive index survey to complete.

Interview Question – Reflect on a tool , system or process that you needed to design.   Answer Question


2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Co-op Student - Customer Solutions Interview

Co-op Student - Customer Solutions
Calgary, AB (Canada)

I applied online and the process took 4+ weeks - interviewed at TELUS in February 2011.

Interview Details – A few days after applying for a Co-op student position, TELUS contacted all eligible students with a list of possible positions available across Canada. You had to pick your top 3, ranging from locations across Canada, different business units, and a 4 or 8 month term. After the decision it took a week to get an email from TELUS regarding the interview and time. Mine was in a TELUS office, because I am located in a city where there is one. The interview was entirely behaviour based and was conducted via a conference call with the recruiter, and face-to-face with the hiring manager. Two weeks later I was sent background check forms, and another week after that the offer was sent.

Interview Questions

  • How many text messages are sent every day in Canada, and walk us through your thought process to get this answer.   View Answer
  • Tell me about a time you had to be creative.   Answer Question
  • What can you tell us about TELUS as a company?   Answer Question
  • Tell me about a time you tried something and failed. What did you learn?   Answer Question
  • Tell me about a time you worked in a changing environment.   Answer Question

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