TELUS Customer Service Representative Interview Questions & Reviews

Post an Interview

Web: www.telus.com | HQ: Vancouver, Canada

Connections

Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 2 ratings

Positive	100%
Neutral	0%
Negative	0%

TELUS has 9,184 connections on Glassdoor

See Who You Know

Hide Filters

1–2 of 2 TELUS Interviews

Sort by

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2008 in Burnaby, BC (Canada) (took 2 weeks)

Applied online, was asked to come in to take some computer tests to measure various skills, attended 1-on-1 interview, was offered position.

Interview Questions

asdffd adfadf adfads adfsasdf?

View Answers (1)

Negotiation Details

Entry-level position: Fixed wages, negotiation not an option.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Jan 2007 in Vancouver, BC (Canada) (took 2 weeks)

Probably one of the most comprehensive interview process I have ever gone through. Start by taking a general skills test with other potential candidates for various positions in Telus. Then you agree to a background check. Then you take what I think was an IQ test :) Then interview with managers that you will be working for. Got a phone offer the same day of the final interview. In hindsight, I should have taken this job.

Interview Questions

Why should we hire you?

View Answers (1)

Reason for Declining

Telus expects a lot of you and a lot of flexability in the number of hours worked and the locations. I just couldn't risk the varying work hours at the time. However, I later realized that if you shine, Telus promotes rapidly.

Other Details

The interview consisted of a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.