TELUS Mobility Interview Questions & Reviews
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Updated Feb 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 19 ratings 
“Average” Interview
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Interview Experience [?] Based on 19 ratings
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| 1–10 of 19 TELUS Mobility Interviews | Sort by |
BTLDP at TELUS Mobility
Posted Feb 6, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Waterloo, ON (Canada) (took 1 week)
First interview was on the phone with recruiter where we talked about my interests, why I applied to the job, TELUS, and then I was asked a number of basic OOP questions. A week after, I was called in for a F2F interview where there was a presentation I had to give on a technical project I am proud of. This was followed by 10 mins of Q/A on my presentation. After the presentation, I was asked a couple of technical questions, behavioural questions, and had to analyze a business case.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
More TELUS Mobility BTLDP Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Engineering at TELUS Mobility
Posted Feb 2, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Toronto, ON (Canada) (took a day)
they asked me about the gsm and its working..with ipv4 and ipv6..slowly they went into detail working...how to prevent the signal from loss
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales & Marketing LDP at TELUS Mobility
Posted Feb 1, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Toronto, ON (Canada) (took 1 week)
It was a multi-step interview process:
1) Phone interview
2) Face to Face - with two individuals (one from HR and another from the business), they went through behavioural questions
3) Case study - Harvard business case review, 45 minutes to create a presentation and then panel review
4)Day of testing
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
EIT at TELUS Mobility
Posted Jan 13, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 2 weeks)
Applied online, got the phone interview two weeks later. All behavior questions like tell me about telus, what is the difficult project, etc.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst at TELUS Mobility
Posted Jul 27, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Toronto, ON (Canada) (took a day)
easy
Negotiation Details
easy
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst II at TELUS Mobility
Posted Jun 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in Calgary, AB (Canada) (took 1 week)
It was quite smooth, a lot chemistry. The manager was well prepared and not quite challenge.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Loyalty & Retention Specialist at TELUS Mobility
Posted May 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Toronto, ON (Canada) (took 2 days)
Applied in January 2011and heard back in April. Did a phone interview where they asked why I wanted to work at Telus, am I aware of call center culture, am I in school, do I have any conflicts with the training schedule. Say some flattering things about Telus and make sure that even if you are in school stress that working is your priority. Telus wants your full attention.
Then comes an online iq/skills test and 1:1 interview. Same old questions, what are your strengths, weaknesses, why Telus, where do you see yourself in 5 years, what do you know about the position, then scenario questions related to call-center work. These consisted of questions like what would you do with a tough customer, describe a situation when you could not help a customer, etc. Can be a little tough if you haven't worked in a call center before. I used all my collections stories so I was good.
One point of contention: at the 5 year question I noted that my longer term interest is marketing/communications (I don't to work in a call center forever). My interviewer got concerned and mentioned that if an office position is what I'm looking for then there are other positions within Telus that I can apply for. I did a pretty good job of saving myself from that, just saying things about wanting to learn the business, pay my dues, work my way up. I did that well, but I could tell he was a little hesitant after the interview. They lock you into a department for a year before you can apply for other internal positions, so he made sure to tell me that. I reassured him that that was fine with me (since I'm going back to school anyway, it works out!).
Got a call 2 weeks later saying I got the position. I accepted. Benefits, stock options, unionized, great pay + bonus - I'd be a fool to say no.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
More TELUS Mobility Client Loyalty & Retention Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
BTLDP at TELUS Mobility
Posted Apr 18, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Vancouver, BC (Canada) (took 2 weeks)
Half hour phone screening, asked a lot of behaviour questions with 2 simple tech questions.
Brought in for a face to face interview, a 10 mins presentation of a project did before, then a lot of technical question, almost no behaviour questions.
People are friendly and very technical.
Advice: be readly to answer a lot of questions relate to what you have learned in school, I believe you must just graudated before applying this job, be sure to refresh all the computer science course materials, and treat this interview as a big "final exam", you should have no problem to know how to prepare a final exam, aren't you?
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Presentation.
More TELUS Mobility BTLDP Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Client Loyalty & Retention Specialist at TELUS Mobility
Posted Apr 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Saint-Laurent, QC (Canada) (took 2 weeks)
I applied online, was sent an email the following day to complete the online assessment. I then got a call a day later for a short phone interview then told I would move onto the next step which is a face to face interview a few days later. While I waited I was called for a language test done over the phone. Face to face was 45mins and now I wait for either an email (not hired) or phone call....
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
More TELUS Mobility Client Loyalty & Retention Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Project Management at TELUS Mobility
Posted Mar 7, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2009 in Scarborough, ON (Canada) (took a day)
Met with Hiriing manager and then with two stakeholders. Offerd the job the same day. Started 2 weeks later.
Interview Questions
Negotiation Details
I accepted the offer as it was good at the time (contract)
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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