I applied online and the process took 1 week - interviewed at TELUS Mobility in February 2013.
Interview Details – I applied online, waited a week, and then went in person to say hi and make an impression. An hour later, they called me back asking for an interview. Turns out he was going to call me and a few others, but he had forgotten up until he saw me walking in the store. Take note on that. :)
The next day I called back for the interview, and he asked me a couple questions like "Why do you want to work with Telus, what motivates you, have you ever had any kind of sales quota experience, what's your availability like?" and then set up a 2nd interview for the same day.
I walked in later that day and he sat me down to ask basic job interview questions, asking about the situation you were in and how did you react/feel about it. After that he took me back into the store for a quick tour, and then started setting me up for a background check. At that point he told me I was "in", and all that needed to be done was the official paperwork.
Interview Question – Was there ever a time when a situation escalated, how was it solved, and what did you learn from it? View Answer
Negotiation Details – Telus has pretty fair and amazing benefits, so no negotiations.
I applied online - interviewed at TELUS Mobility in October 2013.
Interview Details – Had the first round phone interview with HR.
Mostly screening of resume and cover letter.
This was followed by lots of behavioural questions.
Interview Question – Lots of non- stop behavioural questions. Answer Question
Negotiation Details – Still waiting to hear back from HR
I applied through college or university and interviewed at TELUS Mobility.
Interview Details – I applied online through their website and they contacted me for a first round at their office downtown Toronto. There was a behavioural and a case aspect(conducted by 2 different people). The behavioural part(45 mins) was about fit/culture/experiences and limited industry knowledge. and the case interview(also 45 mins) was a simple marketing case in their industry. The interviewers were very professional.
Interview Question – What does Telus do well and what can they improve on? Answer Question
I applied online and the process took 2 weeks - interviewed at TELUS Mobility in July 2013.
Interview Details – Applied online. Was sent an email to do an online test. After completing that, there was another test that is mostly how would you handle situations and just background experience. Then there was the phone interview. Asked standard questions about my work experience and how I would handle certain situations. Then I went for the face interview. Asked behavioural questions and also why I wanted to work at Telus. After that interview I was sent an email to submit my information for a thorough background check (employment history and references as well as a criminal check). I received an email about a week later offering me the position.
Interview Question – Tell me about a time you had to sell something and what was your strategy to make it a successful sale. Answer Question
Negotiation Details – No negotiation.
Very Easy Interview
I applied in-person and the process took 1 week - interviewed at TELUS Mobility.
Interview Details – Had one face to face interview with the hiring manager. Mainly behavioral questions and about how you would react in certain situations. Followed by an online test with more behavioral questions. Very simple. Basically seeing if you are a good fit for the sales position. Got a call about a week later asking to perform a background check. Received a call for an offer which I accepted. Started working a week after,
Interview Question – Was handed a pen by manager. Asked, "Sell me this pen". Answer Question
I applied through college or university and the process took 4+ weeks - interviewed at TELUS Mobility in November 2009.
Interview Details – I went through 3 rounds of interview that included phone, face to face and case study interview. It included behaviour based questions, career progression questions and Industry questions...
Interview Question – Some of the behaviour based questions were difficult. Expectation is to get into details and not be general about your answers Answer Question
Negotiation Details – i accepted the first offer given to me
I applied online and the process took 2+ weeks - interviewed at TELUS Mobility.
Interview Details – First phone interview followed by in person and reference checks
Interview Question – Why shoul we hire you? Answer Question
I applied online and the process took 3 weeks - interviewed at TELUS Mobility in June 2012.
Interview Details – There was an online assessment and since I wasnt in the city I had two seperate telephonic interviews.
Interview Question – A situation was presented which was not something I dealt with before which was a situation that you could expect in this type of job but since I had minimal experience in a related job my answer was not as thorough in my opinion but I am guessing they liked the answer hence I got the job. Answer Question
Negotiation Details – didnt negotiate with the wage
I applied online and the process took 4+ weeks - interviewed at TELUS Mobility in January 2011.
Interview Details – Telus has quite a prolonged interview process. The first interview was with the store manager and then second the store manager and the district manager. After passing both interviews there is then the security check, as well as process on getting proper codes, uniforms, and e-training.
Interview Question – How could your hobbies and interest benefit being a Sales Representative? Answer Question
I applied in-person and the process took 2 days - interviewed at TELUS Mobility in April 2012.
Interview Details – The interview process was very simple and easy. There were a few interviews to go through but after that they sent me to classes to learn how to work with customers. The work environment is very social and amazing! You have the opportunity to connect with people in a safe environment.
Interview Question – The most difficult question was how I wanted to further go on in this company. It stumbled me because I wasn't expecting them to ask me how further I actually wanted to go in this company but also showed me that they do value their employees. Answer Question
Reason for Declining – I had declined at the time due to the work hours they were not flexible enough for me at the time. Another reason why I had declined was because of the travel from work to my home and I didn't have a car at the time. In the future I will think of going to work for Telus as a technician instead of a customer service representative.
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –