THE NET-A-PORTER GROUP

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THE NET-A-PORTER GROUP Interview Questions

Updated Jan 9, 2015
Updated Jan 9, 2015
29 Interview Reviews

Interview Experience

Interview Experience

45%
22%
31%

Getting an Interview

Getting an Interview

78%
9%
6%

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Stylist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at THE NET-A-PORTER GROUP.

    Interview Details

    Applied online, process took 3 weeks. Interviewed with HR, Senior Manager, and had a video conference with the London office. Received a tour around their offices/studio, which further revealed internal company mantra and values. My contacts mentioned before I took the interview that there was high turnover, spending time with HR told me everything I needed to know. I accepted an offer with a different company.

    No Offer
    Negative Experience
    Average Interview
  2.  

    Fulfillment Associate Interview

    Anonymous Interview Candidate in Mahwah, NJ
    Anonymous Interview Candidate in Mahwah, NJ
    Application Details

    I applied online – interviewed at THE NET-A-PORTER GROUP in January 2015.

    Interview Details

    First off I went into the interview knowing it was a warehouse job. I normally get jobs between 25-40 dollars an hour. Since my job search hadn't born any fruit, I decided to apply for a $13.50/hr night shift warehouse job for them. First part of interview was very simplistic matching clothing photos to clothing descriptions. Piece of cake. Second exercise was to break into two groups and pretend we were on a yacht that was sinking and to rate the 8 most important items to keep from the yacht. Because the leader of my group was stubborn the answers we submitted were very poor. There were also 2 face to face interviews that I thought I did great on. Two days later I had to email HR since no one got back to me. They chose to pass on me. But what upsets me the most, they DID NOT EXPLAIN WHY!!!!!!! This is for a basic warehouse job that requires an IQ of about 50. I have a Bachelors in Economics from Rutgers and have worked for fortune 100 companies as well as the Department of Defense. I am MORE than qualified.

    Interview Questions
    No Offer
    Easy Interview
  3.  

    Xxx Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at THE NET-A-PORTER GROUP.

    Interview Details

    Applied online and received a call for an interview within two weeks. Went in for two interviews and got an offer after a few days. The entire process took about 3 weeks.

    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    PR Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at THE NET-A-PORTER GROUP.

    Interview Details

    I was contacted by a HR representative about 2-3 weeks after I submitted my application online. I was supposed to meet with both PR Manager and PR Assistant but I ended up only meeting with the PR Assistant. The interview was a normal interview with common questions.

    No Offer
    Positive Experience
    Average Interview
  6.  

    Customer Care Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at THE NET-A-PORTER GROUP.

    Interview Details

    My first interview was with an HR manager and a Customer Care HR representative. The interview lasted about 45min. Basic interview questions about my past work experience and educational background as well. A lot of customer service type questions, if you have a retail background you will be familiar with the questions. My second interview was with the Customer Care Manager. Again just questions about my work history and education, and customer service questions.

    Speak constantly about great customer service and you will get the job.

    Interview Questions
    • Tell me about a time you had a difficult customer and how did you deal with it?   Answer Question
    • How do you plan on giving customer service over the phone as a pose to in person?   Answer Question
    • Any and all thing that have to do with customer service they will ask.   Answer Question
    Negotiation Details
    It's salary based. No room for negotiations.
    Accepted Offer
    Easy Interview
  7.  

    Customer Care Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied and 2 days later received an interview request. Had 2 interviews, one with the HR and manager and then the second one with the two managers in the department. Very friendly interviews and landed the job.

    Interview Questions
    Accepted Offer
  8.  

    Personal Shopper Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at THE NET-A-PORTER GROUP.

    Interview Details

    Had two interviews and landed the job.

    Accepted Offer
  9. 2 people found this helpful  

    Assistant Buyer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at THE NET-A-PORTER GROUP.

    Interview Details

    I applied directly through the website and heard back about three weeks later to schedule an interview. I met with the HR recruiter to hear more about the position and to tell them about myself. Overall it was a very smooth process.

    Interview Questions
    • What challenges have you faced at your workplace now, and how did you fix the problem?   Answer Question
    No Offer
  10.  

    Warehouse Packer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at THE NET-A-PORTER GROUP in October 2013.

    Interview Details

    Hiring went through OfficeTeam. They interviewed me first and then I was assessed by Net-A-Porter. The entire process took about 3 weeks.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  11.  

    Sales/Customer Care Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at THE NET-A-PORTER GROUP in July 2013.

    Interview Details

    Hiring process is long, drawn out and conducted by people who do not follow up. I was told by the NAP someone from the department would be following up from an interview and it never happened. I email the recruiter to inform her of the situation, no reply. Even if a company is givin you the cold shoulder, they should let you know. In a custome service based industry you would think NAP would know better than to make a commitment and not follow through.

    Interview Questions
    • Nothing was to difficult. Basic interview questions. Be prepared to transition current experiences to a call center environment because they will ask how you plan to do this.   Answer Question
    No Offer
    Negative Experience
    Average Interview

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