TIAA-CREF Individual Consultant Interview Questions & Reviews

8 interviews

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8 Candidate Interview Reviews Back to all interviews

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Individual Consultant Interview

Anonymous Employee  in  Denver, CO
Anonymous Employee in Denver, CO
Application Details

I interviewed online. The process took 3 weeks - interviewed at TIAA-CREF in March 2011.

Interview Details

Phone interview detailing job and was asked if I was interesting. Followed up by interview 2:1 asked questions regarding previous experience...was asked to do a role play pretending I was a travel agent trying to sell a trip. Everyone was very friendly and spoke as if the job was already yours...which was a bit strange.

Interview Questions
  • Role play as if interviewee is a travel agent and interviewer is the customer...sell the trip.   View Answer
No Offer
Positive Experience
Average Interview

Other Interview Reviews for TIAA-CREF

  1.  

    Individual Consultant Interview

    Anonymous Interview Candidate  in  Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    The process took 2 weeks - interviewed at TIAA-CREF in May 2010.

    Interview Details

    You went through the recruiter first with a 20 minute interview with just general questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Individual Consultant Interview

    Anonymous Employee  in  Lewisville, TX
    Anonymous Employee in Lewisville, TX
    Application Details

    I interviewed through an employee referral. The process took 1+ week - interviewed at TIAA-CREF in July 2010.

    Interview Details

    Received a phone call from a recruiter and agreed to a phone interview a couple of days later. Later that day receieved a email for a release to do a background check. Three days later receieved another call to do a second face to face interview.
    During the interview I was asked why I wanted to leave my current company and also If I had experience with sales. During the interview they asked behavioral questions (eg. tell me about a time when you have a angry customer on the phone and how the call was handled?)
    After that, I was asked to stay in the room and answer a call from one of the interviewers pretending to be a customer. Lastly, there was a questionaire of about 100 questions about leadership and sales strategies.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Individual Consultant Interview

    Anonymous Interview Candidate  in  Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I interviewed online. The process took 2 days - interviewed at TIAA-CREF in January 2008.

    Interview Details

    The interview process with this company was great. More personality questions than your standard run of the mill type interview questions. The recruiter and hiring manage made the process very comfortable and an enjoying experience

    Interview Questions
    • With your experience and knowledge, you can you bring to the table that will contribute to the growth of this company?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 2 people found this helpful  

    Individual Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at TIAA-CREF in December 2010.

    Interview Details

    current employee. got referred to the position, had a preliminary interview with a recruiter, then a few days later I had a follow-up interview (2:1) with 2 managers for about 45mins total. Included a role-playing mockup telephone call and general questions about customer service, etc. smooth and comfortable process overall. Offer was presented in the following weeks.

    No Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Individual Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at TIAA-CREF in May 2010.

    Interview Details

    Great phone interview with HR representitive at headquarters. In person interview was average.

    Interview Questions
    • Are you comfortable with acheiving a specific level of sales?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  7. 1 person found this helpful  

    Individual Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeks - interviewed at TIAA-CREF in January 2008.

    Interview Details

    It was much different than the current interview process. I interviewed with one person and was hired a few days later. Now they are doing multiple interviews and role playing.

    Interview Questions
    • I don't remember any specifics but the current interviews are all oriented toward sales. The current focus is centered 100% around sales.   Answer Question
    Negotiation Details
    Wasn't able to negotiate much at all.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8. 1 person found this helpful  

    Individual Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a staffing agency. The process took 4 days - interviewed at TIAA-CREF in January 2008.

    Interview Details

    first there's a phone interview to pre-screen, then a one on one interview - which was very easy, they ask the difference between a Traditional vs. a Roth IRA,

    Interview Questions
    • what's the difference between a Traditional vs. a Roth IRA?   Answer Question
    • Describe a difficult customer and how you overcame the situation?   Answer Question
    Negotiation Details
    I was not able to negotiate, but our hiring class received various salaries based on experience
    Accepted Offer
    Positive Experience
    Easy Interview

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