TIAA CREF Interview Questions & Reviews
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Updated Feb 2, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 46 ratings 
“Average” Interview
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Interview Experience [?] Based on 46 ratings
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See who your friends know who've worked at TIAA CREF and could give you an inside look.
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| 1–10 of 46 TIAA CREF Interviews | Sort by |
Client Support Specialist at TIAA CREF
Posted Feb 2, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in New York, NY (took 3 weeks)
Applied online, got a call within a few days for a phone interview.
Mainly behavioral questions, information given about the position, and made sure compensation expectations were in line with the position.
The recruiter forwarded my information afterwards to the hiring director, and called back 2 days later to schedule an in person interview.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Systems Administrator at TIAA CREF
Posted Jan 24, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Charlotte, NC (took 1+ week)
First call was from HR who asked a few questions and arranged an interview with the hiring manager. The hiring manager called a few days later at the assigned time and basically asked a few questions about my abilities. He explained what they were looking for in a System Admin. He stated that I had more skills than they were looking for but my strongest skills were what they were after anyway. He told me he was going to schedule a panel Technical interview. 2 days later a lady called and scheduled that interview which actually turned into a series of 3 interviews with 3 different people.
The first guy to interview me called 20 minutes late and asked a few questions about my experience in general and then started asking some VMWare questions starting with the easier ones and moving to the harder questions. The easy questions were about HA, VMWare tools, and DRS and how they worked. I know I got those right but he appeared to not believe my answers. I had the write ups straight from the book in front of me so I knew the answers were correct. I think the only questions I got completely wrong was on Thin/Thick provisioning which is more about disk space than VMWare and about PowerCLI which just came out. As I said I got maybe 90% of the questions right. The next guy to call was all about Windows Server and he really didn't ask any questions but went over my resume. The last guy to call was like the second guy. He asked about my Windows experiences and what I had been doing and we had a pleasant conversation. He did ask a question about Citrix with which I have had a little experience. But Citrix it was also not one of the requirements of the job according to the hiring manager.
2 days later I received an email saying the company was not interested at this time but would keep my resume in case "Something came up."
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Wealth Management Consultant at TIAA CREF
Posted Sep 30, 2011 — 0 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Denver, CO (took 4+ weeks)
I hd worked for thr company for four plus years. The interview went well. I was satisfied with the interview.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
More TIAA CREF Wealth Management Consultant Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Individual Consultant (Inbound ) at TIAA CREF
Posted Sep 22, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in Denver, CO (took 2 weeks)
HR recruiter called me and we had a brief interview by phone. Mostly job descriptions, skills needed, a bit about my background. Recruiter said I would be contact for in-person interview, and I was a few days later.
Face-to-face interview consisted of 2 managers asking about my background, skills, how these fit in with the job. Heavy emphasis on sales aspect of the job, generating opportunities, uncovering assets. The fact that I would probably end up working the 11-8 shift also stressed several times.
Mock call is placed toward the end of the interview, prompting you to demonstrate your customer service and sales skills.
At the end, you take a brief personality test via computer.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
More TIAA CREF Individual Consultant (Inbound ) Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Wealth Management Consultant at TIAA CREF
Posted Sep 19, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2009 (took 4 weeks)
They were interested in sales, sales, sales---not the same company anymore. No heart.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More TIAA CREF Wealth Management Consultant Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Finance at TIAA CREF
Posted Aug 7, 2011
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took 1+ week)
Questions were pretty standard. Describe your biggest weakness? Name a situation where you had to deal with problem and how did you deal with it? Not a lot of technical questions to confirm your competence.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Investment Consultant at TIAA CREF
Posted Jul 3, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2011 in Westlake, TX (took 2 weeks)
Submitted my resume online and I got a call the next day from a recruiter. The recruiter had basic HR questions which was a breeze. When I arrived to the interview the Team manger was dressed in washed out jeans, and she was simple in language and had very little personality. She asked basic questions" like sell me an IRA". After the interview I waited a few weeks and decided to call the recruiter for at least some feedback and she claimed she did not have any but had no offer for me. She also claimed my application was lost. Its a shame and a time waster. For I was fully licensed and just had to learn their products.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Individual Consultant (Inbound ) at TIAA CREF
Posted Jun 11, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Denver, CO (took 5 weeks)
Recruiter called and did phone interview/screening. This normally might have been 15-30 mins but in my case it was about an hour. It consisted of basic questions about my background and qualifications, informing me about the potential pay, shifts, job description, etc. Then HR staff called to set up in-person interview.
I interviewed with two managers who went through several behavioral-style questions (similar to those posted May 12 by someone in Charlotte). They also did a role-play where I had to spontaneously sell them an IRA. Overall, everyone in the process was friendly and professional. The interview questions were straightforward and, if you know what you're talking about (i.e. have experience in the industry) then they were pretty easy to talk through.
The only complaint I'd have is that in my case I had a background item that I'd disclosed upfront with each of the people I interviewed with. They said they'd checked to see if it was an issue and it didn't seem to be. After the in-person interview I got feedback that I'd done well. Then a week or two later was told that their compliance department had nixed me due to the disclosure item. It would have saved all of us a lot of time to have that run up through compliance beforehand.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
More TIAA CREF Individual Consultant (Inbound ) Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Individual Consultant, Licensed Representative at TIAA CREF
Posted May 12, 2011 — 3 of 3 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Charlotte, NC (took 2 weeks)
A recruiter contacted me within a few days of posting my resume to set up a phone interview. She asked about my experience, why I wanted to work for the company, and what the position was about. She asked me right away if I wanted to move forward in the interview process. A day later I got a call to schedule an interview.
I read in previous interviews that a mock call and a fake sale was done, but I was not asked to do these things. I had two interviewers who asked me behavior based questions.
The interviewers seemed to like when I asked questions about the nature of the job and the company. I did not think I did well in my responses but I heard back exactly one week later from the original recruiter with a job offer.
Interview Questions
Negotiation Details
I did not attempt to negotiate honestly because I was so grateful for the extension of the offer. I was told the salary range was low to mid 40s and I received a range in the mid 40s.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Project Manager/Analyst at TIAA CREF
Posted Apr 12, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2011 in Denver, CO (took 2 weeks)
I applied online and got a call from HR. Then did an initial phone screen. I was then brought in for a face to face with the hiring manager. I needed to do a presentation of sorts (really it was like an exercise to produce a document to show how I think/work). I had a one hour interview with hiring manager. I received good feedback within the week and set up a final interview with the director the following week. The final interview was more a conversation and seemed to be more one to see if my style fit with theirs than a skill interview.
Overall, it was good process. It was fast and I got good input.
Interview Questions
Reason for Declining
I declined the offer because they offered 10k below my minimum. Apparently they were never going to hit my number and for some reason didn't tell me that until they made the offer. Very disappointing. Also, there is no parking or light rail allowance for their downtown Denver office - so its like taking even more of a pay cut to work there!
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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