TIAA-CREF

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  www.tiaa-cref.org

TIAA-CREF Interview Questions

Updated Oct 26, 2014
Updated Oct 26, 2014
141 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Senior Internal Control Analyst Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a staffing agency. The process took 2 daysinterviewed at TIAA-CREF in December 2010.

    Interview Details

    I interviewed with a Manager and Director and was pleased with the questions that were relavent to the job

    Interview Questions
    Negotiation Details
    They negotiated very successfully in favor of the company.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Software Architect Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at TIAA-CREF in May 2009.

    Interview Details

    Initial phone screens (3).

    Interview Questions
    • Manager was confrontational about specific aspects of technology. Specific question around a "Search Engine" in which manager stated "expert knowledge" on how it worked. However, having known the authors that designed it, I disagreed. Manager was immediately upset that anyone would question his knowledge. This is a trend - the same position has been open for 4 years now.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  3. 1 person found this helpful  

    IT Project Coordinator Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through a recruiter – interviewed at TIAA-CREF in June 2013.

    Interview Details

    Horrible experience as these people are crazy. They expected me to devote the rest of my life to them even though I was interviewing for a contract position. If they want a candidate who is going to commit to the job long term, they need to be offering benefits, salary, etc. Their expectations are very unreasonable for the level of pay and commitment they are making.

    No Offer
    Negative Experience
    Difficult Interview
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  5. 2 people found this helpful  

    Consultant - Project Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at TIAA-CREF in June 2013.

    Interview Details

    Very direct. Excellent interview because the manager researched my background which showed interest in me as a candidate.

    No Offer
    Positive Experience
    Difficult Interview
  6. 6 people found this helpful  

    Wealth Management Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at TIAA-CREF.

    Interview Details

    Very thorough interview process. 5 interviews total- 4 via telephone and 1 in person. All involved situational and behavioral type questions. With plenty of experienced people in this business sector, they are looking for a culture and character fit in addition to experience and credentials. Hardest interview process I have encountered, as I could never get a read from the interviewers if they were moving me forward.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 2 people found this helpful  

    Senior Consultant, TIAA-CREF Way Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 3+ monthsinterviewed at TIAA-CREF in May 2013.

    Interview Details

    1st round of interviews with HR, then 2nd and 3rd rounds with the MD and other team members. 1st round was behavioral, 2nd round was focused on case interviews, 3rd round on tools and methodologies.

    Beware, I was told that they have a very long recruiting process because due to compliance they need to interview a certain number of people for each position. After I interviewed, they interviewed others for the next 4 weeks.

    Interview Questions
    • 4 case studies: 2 were specific to TIAA-CREF's business and 2 were random   Answer Question
    Reasons for Declining

    Offer was extended was too low in terms of salary. They knew my previous salary, but I was never warned that the range my be considerably lower. Unbeknownst to me at the time it was extended, it was 100% non-negotiable. There was zero sense of urgency from HR to receive an answer. They also did not know who in the team would be my supervisor nor did they know if I would be spending my first week in Denver or in Charlotte, where the majority of the team is located. The offer letter took 3 days to arrive, versus the 24 hours I had been promised. During the offer process, I never got a sense that anyone was excited to have me join. No one from the business team reached out. Not even the HR person mentioned in the letter and assigned to help me through the process called.

    My interview schedule was very hurried. I had less than 12 hrs notice between 2nd and 3rd round and between the 1st person and 2nd person in the 3rd round. I was constantly told that they needed to move fast because they had pending projects. But then, after my last interview, 5 weeks passed before an offer was extended.

    My recruiter was also very lackadaisical. There were periods of 2 and 3 weeks with zero communication, even though I was following up once a week. She took a long weekend between the day I received the offer and the day I had to reply. Her voice mail was full at 4pm on her departure day and was still full past mid-day the day she returned. The day I rejected the offer, I left her a VM at 9:20am. When she called to check in at 1:40pm, she still had not listened to it.

    Their time from offer acceptance to 1st day is about 20 days. They do background and drug tests. Again, zero sense of urgency.

    All in all, I had too many red flags and was just not excited about the $$.

    Declined Offer
    Negative Experience
    Difficult Interview
  8.  

    Investment Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at TIAA-CREF.

    Interview Details

    One of the worst interview processes I have ever been through. HR Department is completely incompetent and disorganized. The whole process took over 3 months. After passing the initial phone screening and first round interview I heard from HR that I was a finalist. I tried to set up a second round interview however HR went silent. Tried emailing and calling HR for 2 weeks, but nothing. Finally received an email after 3 weeks, giving me a case analysis to complete for the interview and gave me a grouping of time slots to choose from. After the interview I was told I would hear back in the next week or two...nothing. Around 3 weeks after the interview I tried contacting HR looking for an update as I was beginning to get interviews at other firms, however no response. By this point I realized I wasnt getting the job, however the least they could do after this 3 month interview process was send a rejection email, or at the very least respond to one of my emails or phone calls. Here it is 6 weeks later and still no response.

    Interview Questions
    • They proved me with a detailed case analysis in which I had to do a 2 page write up   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9. 3 people found this helpful  

    Wealth Management Advisor Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 2+ monthsinterviewed at TIAA-CREF in February 2014.

    Interview Details

    Long proces with many layers, promised a job and was directed to the next level, the next Director was abusive and a bully he lacked interview skills making the process very difficult and confusing

    Interview Questions
    • Rather than being interviewed I was told tby the director that he found Independent advisors to be unlikely to be able to be supervised, and abusive to their clients . He presented a case that was unsolvable and expected that the role play would uncover every aspect of the client's needs in 20 minutes. I have multiple years of business experience and a Master's and have never been treated in an interview in such an manner. I should have hung up. I was only being polite because I was coached the person that I originally interviewed with that was new to the company that the interview would be difficult, he was a gem and I was looking forward to working with his group.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  10. 1 person found this helpful  

    Financial Consultant Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 6 weeksinterviewed at TIAA-CREF in September 2012.

    Interview Details

    phone interview is pretty easy...this come first. Then, they will do a face to face interview (usually with a supervisor and a director). they tend to be pretty tough in the interviews. they like concrete examples. they are very sales oriented so they like to ask sales related questions.

    Interview Questions
    • explain a situation where you had to deal with an upset client and how did you handle it?   Answer Question
    Negotiation Details
    did not negotiate, probably could have
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 3 people found this helpful  

    Wealth Management Advisor Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 5+ monthsinterviewed at TIAA-CREF in January 2011.

    Interview Details

    Process is horrible. Have a minimum of 5 interviews that are not well organized. Director is not a nice person; very degrading/condescending interviewer. The entire process needs to be reworked. Had 7 interviews over a 5 month period with very little communication in between.

    Interview Questions
    Negotiation Details
    Negotiation was non-existent. Offer presented as take it or leave it.
    Accepted Offer
    Negative Experience
    Difficult Interview

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