I interviewed at TUI Travel in May 2011.
Interview Details – There were about 12 people in my assessment centre group, each of them had a Master's degree (except from me) and I found this quite strange! Anyways, for me this was the 1st assessment centre and I found it quite stressful in the beginning!
There were about 6 people watching you and they take notes of every single word you say during the group excercises! Quite daunting! They watch very closely your BODY LANGUAGE so try and be positive and smile at everyone at any time! Try to aknowledge the contribution of each member of your group ! You have to show leadership behaviour but at the same time you should not seem like imposing yourself on the others...
The exercises would almost always require knowledge of a multiple of business functions i.e. marketing, finance etc. Try and take part in ALL discussions even if you don't feel as an expert in Finance (let's say) compared to someone in your group who has a MSc Finance degree! You have to appear confident and competent in EVERY ASPECT of the task never mind the division of tasks within the team! Otherwise they would grade you down!
They will ask for a lot of written feedback after each of the exercises so think about how you could show some self analysis!
They will be judging your analysis skills, presentation skills... everything! BUT always from the perspective of their VALUES! So try and always focus on showing how you are customer obsessed and incorporate all the things they stand for! Because in the end, the feedback will be structured around those values!
Interview Question – They can set up unexpected scenarios of the task. Answer Question
I applied online and the process took 5 days - interviewed at TUI Travel in January 2013.
Interview Details – The hiring process consists in a application screening, a SWOT of oneself, standard tests (logic, verbal...), a phone interview and a 2-day long assessment center in Luton, UK.
The hiring is done from the German head office by one person. It is not a point system.
Interview Question – speednetworking:
"trends in travelling industry"
" a situation where you didnt take risk"
" how to communicate strategy" View Answer
Very Difficult Interview
I applied online and the process took 2+ weeks - interviewed at TUI Travel in June 2012.
Interview Details – The half day consisted of a group exercise, maths test, interview and commercial exercise. Really not what I was expecting at all. Make sure you are good at maths before applying as it is a maths based role (ratios, load factors, ect).
In the group exercise we had to decide out of two locations which would be the best to put another flight on for. This involved analysing a huge amount of data and justifying reasons for your decision with other team members.
The maths test purely focussed on things such as load factors, percentages and holiday prices. This was extremely difficult and not what I had prepared for. It isn't anything like one of the holiday rep exams that many people have commented about.
The interview was probably one of the easiest parts with some fairly standard questions asked (strengths, weaknesses, ect).
The commercial exercise was again similar to the group exercise and maths test - analysing variables such as load factors and stating the best/worst performing area. This was part of the actually interview and you were given 10 minutes to work out which the answers and then feed back to the two interviewers.
Interview Question – State the best performing area of the year by analysing the factors displayed in the table. (Maths test question) Answer Question
The process took a day - interviewed at TUI Travel in April 2012.
Interview Details – -2-to-1 interview for 45 mins
-group work for 1 hour
-pairs work for problem solving
The location was not the best but very close to London.
The office was really nice, showing very strong culture & very relaxed for Friday's seeing as it's casual dressing.
Interview Question – A situation when you've changed someone's mind. Answer Question
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