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The Home Depot Garden Loader Interview Question

I interviewed in El Paso, TX and was asked:
"Talk about a time where you didn't have a product a customer needed"
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Part of a Garden Loader Interview Review - one of 1,353 The Home Depot Interview Reviews

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I didn't really have any experience with this, but the manager shared an experience with me where a customer wanted "x" brand, as it was on sale, and they only had "y" brand, which was not on sale. He said the customer came in strictly because that brand was on sale and was not willing to pay extra. So the manager said he would be happy to sell him "y" brand at the same price. Obviously if you're not a manager though, you need permission for this.
- Interview Candidate on Feb 2, 2013 Flag Response

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