View All num of num See all Photos The Home Depot www.homedepot.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 6.2k Reviews 7.0k Salaries 1.7k Interviews 7.9k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Garden Loader Interview El Paso, TX The Home Depot Talk about a time where you didn't have a product a customer needed Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I didn't really have any experience with this, but the manager shared an experience with me where a customer wanted "x" brand, as it was on sale, and they only had "y" brand, which was not on sale. He said the customer came in strictly because that brand was on sale and was not willing to pay extra. So the manager said he would be happy to sell him "y" brand at the same price. Obviously if you're not a manager though, you need permission for this. Interview Candidate on Feb 2, 2013 Interviews > Garden Loader > The Home Depot Add Answers or Comments To comment on this, Sign In or Sign Up.