Tata Business Support Services

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Tata Business Support Services Customer Service Representative Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

66%
11%
11%

Interview Experience  

80%
20%
0%

Interview Difficulty  

Average Difficulty
5 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied through a staffing agency and the process took a day - interviewed at Tata Business Support Services.

Interview Details – it was good

Interview Question – nothing as such   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Customer Services Representative Interview

Customer Services Representative
Hyderābād (India)

I applied in-person and the process took a day - interviewed at Tata Business Support Services in July 2012.

Interview Details – first round will be jam session in that we have to speak about some topic that was informed
5 min before. 2nd round will be typing test and simple aptitude questions.3rd will be face to face intrerview with hr manager and last round will be face to face interview with operational manager.

Interview Question – why you choosen bpo industry?   Answer Question

Negotiation Details – first 1 month will be 3k salary and afterwards 6500 rs per month.


1 person found this helpful

No Offer

Positive Experience

Average Interview

Customer Services Representative Interview

Customer Services Representative
Hyderābād (India)

I applied through a staffing agency and the process took 2 days - interviewed at Tata Business Support Services in January 2013.

Interview Details – 1. Jam round 2.Aptitude test 3. Typing test 4. Ops round 5. Hr round

Interview Question – Why you want to join BPO , being from computer background?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Customer Services Representative Interview

Customer Services Representative
Hyderābād (India)

I applied through a recruiter and the process took 2 days - interviewed at Tata Business Support Services in February 2012.

Interview Details – 1st round:Group discussion
2nd round:IQ test
3rd round:Personal Interview
4th round:GK test
5th round:Typing test
6th round:Operational

Interview Question – You are from accounting sector and never did night shift job so how will you manage this?   View Answer

Negotiation Details – No negotiations were available.


Accepted Offer

Neutral Experience

Average Interview

Customer Services Representative Interview

Customer Services Representative
Jamshedpur (India)

I applied through an employee referral and the process took a day - interviewed at Tata Business Support Services in June 2012.

Interview Details – it was decent to start of with as it was a domestic center much better than other places and it took approx 6 hrs for this interview to get over and 3hrs get the offer.got joining date sooner than what expected but pretty good behavior by the HR

Interview Question – personal introduction   Answer Question

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