Teavana
2.5 of 5 275 reviews
www.teavana.com Atlanta, GA 5000+ Employees

Teavana General Manager Interview Questions & Reviews

Updated Jun 10, 2014
All Interviews Received Offers

Getting the Interview 

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Interview Experience 

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Interview Difficulty 

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4 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Negative Experience

Average Interview

General Manager Interview

General Manager
San Diego, CA

I applied online and the process took 3 weeks - interviewed at Teavana in December 2013.

Interview Details – Interview with area manager, phone and in person. Phone interview with regional manager. Area manager was late for the interview by hours, and late by one day for the follow up phone interview. Regional manager was on time for interview. Stressful as I had to follow up weekly. Phone calls were not answered or returned till the end of the process.

Interview Question – Have you fired someone?   View Answer

Negotiation Details – I held out for 30% more money and I got it.

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Declined Offer

Negative Experience

Very Easy Interview

General Manager Interview

General Manager
Nashville, TN

I applied online and the process took 2 weeks - interviewed at Teavana in January 2012.

Interview Details – One (very long) interview, hired two days later

Interview Question – standard questions, nothing out of the ordinary   Answer Question

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2 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

General Manager Interview

General Manager
Buffalo, NY

I applied in-person and the process took 5 days - interviewed at Teavana in August 2010.

Interview Details – As I conduct all of the interviews at my store, I can say that Teavana teaches us to use behavioral based interview questions. For example, I will ask you a time when you set a goal and achieved it (to determine your drive.) Conversely, I will ask you to tell me about a time when you set a goal and did not meet it. I am looking for contrary evidence during this part of the interview. Expect to be interviewed looking for your ability to be a salesperson - how competitive, outgoing, aggressive and driven you are as a candidate. Expect to be tested during the interview - sell me this cup of tea or tell me about that sample you tried. Some general managers will even send you to the sample cart during the interview to see how comfortable you are getting in front of a group of people.

Interview Question – Any of the converse questions. As you prepare for jobs, always be prepared with a go-to list of things you've done really well in your prior work, academic or athletic experience. Know your passions and be prepared to offer the interviewer a glimpse into your personal life, without being detailed. Have an idea of some things in your past work that you could have done better and have learned from.   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

General Manager Interview

General Manager

I applied in-person - interviewed at Teavana in September 2008.

Interview Details – Interviews are usually conducted in a two-stage process. The first interview is conducted by the assistant general manager. If they like you, you'll be scheduled with the general manager. Typically twenty to thirty minutes for team members, thirty minutes to an hour for keyholders. Expect to be asked to 'sell' something of yours to the interviewer, and to spend five to ten minutes working their sample cart.

Higher ranking managers are typically hired from within. If you applied, sit and wait. It's pretty arbitrary which candidates receive interviews and which don't, resumes and experience are rarely taken into account. Expect to be told you'll hear by a certain date and to have that date be pushed back as it comes closer, most likely this will happen several times.

Interview Question – "Tell me about a time you broke the rules to achieve results."   View Answer

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