Teavana Sales Associate Interview Questions & Reviews
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Updated Feb 18, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings 
“Easy” Interview
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Interview Experience [?] Based on 4 ratings
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| 1–4 of 4 Teavana Interviews | Sort by |
Sales Associate at Teavana
Posted Feb 18, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Fairview Heights, IL (took a day)
Applied online through the company website and was called by a manager several days later. Went to the store location and was ignored for several minutes by the manager and another employee while they finished up their conversation. Curtly met the interviewer, who wasn't very friendly. Was served tea and then left to go sit near another store. Interview was 1:1. Basic questions, but some were difficult to answer. Spoke for less than 15 minutes. Manager was slightly standoffish, so I had a negative view of the job position once I left.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Teavana
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Durham, NC (took 2 weeks)
Applied online and was emailed a week after asking to schedule a phone interview. On the phone interview the rep gave me a very detailed background of Teavana. After that she had me tell her about my previous work experience and she had me answer many customer situations that I have handled in my past (like how did you handle an angry customer?). Phone interview was longer than any other phone interview I have ever had (about 20 mins). Was then emailed 2 days later asking to schedule a 1:1 interview with the hiring manager for the store. It was schedule 3 days later. Since this was a brand new store, I had to wait outside where the store was supposed to be. A man and a lady approached me I was taken to the food court. At first it was kind of intimidating having two people interviewing me but I kept the conversation going, made sure to give a couple of jokes in between to ease up the tension. They asked questions like "What was your biggest accomplishment?" "How did you handle angry customers?" and also work experience questions. Pretty much the same questions I was asked in the phone interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Teavana
Posted Jan 6, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Oak Brook, IL (took a day)
The interviewer and I went for a walk around the mall where we chatted about my accomplishments. He threw in a few behavioral questions but seemed more nervous than I was. Over all, he seemed very disinterested with all that I had to say, but of course he was not supposed to be interviewing me. The manager was too busy so she sent him out. At the end of the interview, he asked me to pretend to try to sell him something that I had on me.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Teavana
Posted Jul 15, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 (took a day)
Came in and applied in person very early in the morning right after the store opened.Turned in my application and got a interview. Was asked why do you want to work at Teavana? Explain situations you have had with customers? I would always recommend wearing business suit.I always have gotten a job offer when i wear one.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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