Teavana

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Teavana Team Member Interview Questions

Updated Oct 26, 2014
Updated Oct 26, 2014
21 Interview Reviews

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Team Member Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 6 weeksinterviewed at Teavana in June 2014.

Interview Details

I initially applied online in late May of 2014. I'd originally been kind of hesitant since I'd been told it was a commission based sales job (not necessarily true), but I'd been stuck on the job search so I figured why not? I was contacted within a few days by the assistant manager who invited me to a group interview a week from then. The group interview was with four other people (two other teenage girls and two older men). It went by very smoothly, it was more of an informational thing so the General Manager (who was very cool and laid back) just asked if we had questions after he gave a quick introduction of the company and his experience there. Come prepared with questions. After this interview I was very thrilled about the position (he was very good at selling the job). He told us we'd all likely be getting called in for second interviews.

After a week of no contact, I called the store and the Assistant Manager picked up, then explained that they were still conducting large group interviews and weren't yet into the second stage. He said that they were looking to hire five people and took my name saying I'd be one of the first people they'd contact about a second interview. After another week and a half, the GM called and left a voicemail when I missed it. I made a mistake of not listening to it until much later. I called the store and the AM again answered saying they wanted to set up a second interview for the next morning. What the AM didn't mention, but the GM did was that it was a 'group' interview with a girl from the initial interview. This coupled with my excitement about the position made me really nervous during this interview with the AM. Ultimately, I knew the interview didn't go great. He asked us very simple questions like what's your favorite thing about tea, why do you want to work for Teavana, what do you think makes you good at talking to strangers (or something like that), etc. He also asked us to sell him a cup of tea immediately at the beginning which I wasn't expecting until the end. He told us they'd contact us by the end of the week.

I happened to be at the mall on Saturday of that week and stopped in to buy a cup of tea. I talked to an associate for a bit before the GM noticed me and said that they'd call on Monday. By coincidence my sister forgot to return a pair of pants on Saturday so she made me go do it for her Monday morning. While I was walking by Teavana, the GM was on the sample cart and recognized me and invited me into the store to wait so he could ask the AM really quick what news they were going to give me. He told me to come in for a 'third interview'. He said it'd only be like fifteen minutes and we'd just go over what I told the AM in my second interview and what they had to offer.

I was nervous, but somewhat confident that I'd gotten the job since he wanted to talk to me again. However, instead of an interview he sat me on a bench outside of the store and explained that he 'really wanted to hire me' but the AM was worried that I'd be 'scared of customers' since I was so nervous in the interview. He told me that they were going to hire three people right then instead of the original five. He told me that I was the 'fourth' and that he'd speak to his superior about hiring another person (me), but couldn't guarantee it. He said instead that he'd like to potentially call me in as a seasonal around mid-October, stating also that a lot of the people currently working for him were originally seasonal. He also insisted that if one of the three people backed out and decided they didn't want the job they'd call me.

All in all it was a positive experience until the end.

Interview Questions
  • What do you think makes you good at talking to strangers?   Answer Question
No Offer
Positive Experience
Average Interview

Other Interview Reviews for Teavana

  1.  

    Team Member Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online – interviewed at Teavana.

    Interview Details

    I didn't get a call from them for about a month after I applied online. They called me asking if I was still interested on the job and when I was available for an interview. My interview was at a Teavana store that was 20 minutes away from the store I applied to. The interview was held outside outside since there are not any seats in the store. I was interviewed with another person and the store manager interviewed us.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  2. 1 person found this helpful  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Teavana.

    Interview Details

    The interview process was pretty simple. They asked me a bunch of questions about myself & why did I want to work there. They also made me a drink and told me to describe it in the best way possible.

    Interview Questions
    • Describe the tea I am currently drinking in the best way possible.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Team Member Interview

    Anonymous Interview Candidate in Baton Rouge, LA
    Anonymous Interview Candidate in Baton Rouge, LA
    Application Details

    I applied online. The process took 5 daysinterviewed at Teavana in April 2014.

    Interview Details

    I was interviewed by the Assistant Manager for the Sales Team Member position. She started by telling me about myself. She asked me about my past experience, availability and told me a little about the job. As long as you show you have a great personality and that you're eager to work, you should be fine.

    Interview Questions
    • Name a time when you had to overcome an experience at work that was difficult.   View Answer
    Negotiation Details
    I received an email with a salary offer from them.
    Accepted Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Area Manager whom I interviewed with was, and still is quite a wonderful person. Interview and hiring process went very smoothly.

    Accepted Offer
  6.  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Teavana.

    Interview Details

    I applied online and was contacted in 1 week. I had a short phone interview and was asked for an in person interview. We met at Teavana but held the interview in the food court. I was given a cup of tea before we started. I wasn't asked anything difficult just things he pulled from my resume. After the interview he said he would be in contact within the week. I interviewed on a Tuesday and got a call back Sunday.

    Interview Questions
    • No questions were hard. What I enjoy about tea and how I feel about sales sticks out though.   Answer Question
    Accepted Offer
  7. 1 person found this helpful  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Teavana.

    Interview Details

    You come in, they offer you a cup of tea. Your tea decision is a first impression. They take you to a bench or a table at the mall. They'll ask you to tell them about yourself, how competitive you are on a scale of 1-10, how motivated you are, what you know about tea, sales experience, etc. They tend to go quickly. Dress casually but in a nice way. It's a big "hipster" company.

    Interview Questions
    • Most important question: tell me a time when you had to overcome an objection.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Team Member Interview

    Anonymous Interview Candidate in Gainesville, FL
    Anonymous Interview Candidate in Gainesville, FL
    Application Details

    I applied in-person. The process took a dayinterviewed at Teavana in February 2013.

    Interview Details

    Very informal. The GM basically talked about herself and how she is a great seller. Just smile and agree.

    Interview Questions
    • Nothing difficult. If you can string together a complete sentence, you will get the job.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Teavana in February 2013.

    Interview Details

    I filled out an online application; it was one of the easiest applications I've ever completed. It doesn't have an assessment (though things may have changed since Starbucks took over). I was called to set up an interview at the mall location. I had a 1:1 interview with the General Manager. He starts by brewing you a cup of tea. Then he proceeds to ask some classic interview questions (iie Tell me about yourself, do you have experience selling?) and other more in depth questions (iie Tell me about a time you received great service and what made it a great experience?). After the interview, I was offered a position on the spot.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Teavana in October 2012.

    Interview Details

    I applied for the job in July to work over the summer and they called me for the job in October long after I started school. They called me to do an interview on a weekday evening. I went over to the store and almost got rang up for some tea without even saying a word trying to get a sale before the manager called me over for the interview. The manager came in and welcomed me with a free cup of tea. The interview took place right outside the store on a mall bench in the hallway (not bad compared to others I've read). The manager was nice overall and the interview only took about 10-15 minutes. /I got called for training the next week.

    Interview Questions
    • Most of the questions were simple but one question the manager asked me was to try sell her the cup of tea that she made me. Although kinda simple, she threw in a bag of sales tricks to make me stumble so watch out.   Answer Question
    Negotiation Details
    Long. Do a lot of follow-up calls.
    Accepted Offer
    Positive Experience
    Easy Interview

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