TeleTech Customer Service Agent Interview Questions

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Customer Service Agent Interview

Anonymous Interview Candidate in Vernon Hills, IL
Anonymous Interview Candidate in Vernon Hills, IL
Application Details

I applied online. The process took 5 daysinterviewed at TeleTech in October 2013.

Interview Details

Interview as basically through an automated system, I had to answer 6 questions. The next day or so I was invited to take part on a "offer call". Were I and other 39 people had a presentation by a requiter. They presented us with the job basic details and post offer guidelines.

Interview Questions
  • How do you deal with change and handle angry or difficult customers.   View Answer
Reasons for Declining

I was not a fan of BOA and working part time dealing with their customers was not worth the stress. Plus the wage was only 8.50 PH.

Declined Offer
Positive Experience
Easy Interview

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