TeleTech

  www.teletech.com
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TeleTech Customer Service Agent Interview Questions & Reviews

All Interviews Received Offers

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Declined Offer

Positive Experience

Easy Interview

Customer Service Agent Interview

Customer Service Agent
Vernon Hills, IL

I applied online and the process took 5 days - interviewed at TeleTech in October 2013.

Interview Details – Interview as basically through an automated system, I had to answer 6 questions. The next day or so I was invited to take part on a "offer call". Were I and other 39 people had a presentation by a requiter. They presented us with the job basic details and post offer guidelines.

Interview Question – How do you deal with change and handle angry or difficult customers.   View Answer

Reason for Declining – I was not a fan of BOA and working part time dealing with their customers was not worth the stress. Plus the wage was only 8.50 PH.

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