Work in HR? Unlock Free Profile

TeleTech Customer Service Agent Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty

Declined Offer

Positive Experience

Easy Interview

Customer Service Agent Interview

Customer Service Agent
Vernon Hills, IL

I applied online and the process took 5 days - interviewed at TeleTech in October 2013.

Interview Details – Interview as basically through an automated system, I had to answer 6 questions. The next day or so I was invited to take part on a "offer call". Were I and other 39 people had a presentation by a requiter. They presented us with the job basic details and post offer guidelines.

Interview Question – How do you deal with change and handle angry or difficult customers.   View Answer

Reason for Declining – I was not a fan of BOA and working part time dealing with their customers was not worth the stress. Plus the wage was only 8.50 PH.

Worked for TeleTech? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.