Glassdoor is your free inside look at TeleTech interview questions and advice. All 124 interview reviews posted anonymously by TeleTech employees and interview candidates.
Accepted Offer – Reviewed Apr 17, 2013
Interview Details – The hiring and interview process was very organized and detailed. Most of details were taken care of the first day including lunch.
Accepted Offer – Interviewed in Springfield, MO Apr 2012 – Reviewed Apr 13, 2013
Interview Details – I applied online and was invited to come to the center for a skills assessment. I took the assessment there which involved computer literacy, IQ, and call handling questions. They let you know right away if you pass the assessment. I did, so they invited me to come back the following day for an interview. The interview was a sit down with a team lead and went smoothly. He let me know that he liked me and was going to recommend me for the position to his boss. They called me the next day, I think, and offered me the job. After that they take about a month to do that background check.
Negotiation Details – There's no negotiating.
Accepted Offer – Reviewed Apr 3, 2013
Interview Details – its very simple, if you have cpu with 2+ gigs ram and quiet environment then you are good to go. you will need to know information on BIOS, operating systems and how to TS printers, pin pads and cpus
Interview Question – the questions were basic.what is one way to TS no power to CPU View Answer
Negotiation Details – none negotiable on salary, choose my own hours
Accepted Offer – Interviewed in Englewood, CO – Reviewed Apr 2, 2013
Interview Details – I was an employee referral, so they reached out to me for an interview almost immediately. I met with everyone except the VP, who was too busy to meet with me that day. They were urgently trying to fill the position, so I had to come back two days later to meet with the VP who was about 20 minutes late.
Interview Question – I don't remember any difficult questions at all. It was clear the hiring manager was in a pinch and was nervous about the interview Answer Question
Negotiation Details – Only salary could be negotiated
Accepted Offer – Interviewed in Kalispell, MT Aug 2009 – Reviewed Mar 4, 2013
Interview Details –
A test to do with math and reasoning, and personality.
then you get a call back and go inside to speak with someone.
pretty easy, they walk you through the place.
they had to keep putting off my start date due to low "class" number
after you are hired you are put in a training class for about a month.
Interview Question – Do you think you can do it? View Answers (2)
Declined Offer – Interviewed in Phoenix, AZ Feb 2013 – Reviewed Feb 28, 2013
Interview Details –
3 interviews and a very easy assessment test.
first interview with HR, then with a TL, then a director. Very quick and easy.
Interview Question – There were no unexpected questions. mostly situational, ie, how would you handle ______? Answer Question
Reason for Declining – salary wasn't in my range
Accepted Offer – Interviewed in Phoenix, AZ Oct 2011 – Reviewed Feb 11, 2013
Interview Details – I only had one interview and that was over the phone
Interview Question – I don't think there was one. It a pretty simple Answer Question
Accepted Offer – Interviewed in Springfield, MO Sep 2009 – Reviewed Feb 4, 2013
Interview Details –
After filling out the application online, I was called in for an interview a few days later. The first part was a basic skills test, that anyone with entry-level PC knowledge and the ability to type 15+ words per minuet can pass.
Next was a face to face interview, where a floor supervisor asks you the usual questions. Nothing unexpected or original. When I did an interview for a Fast Food job in High School it was the same basic questions. After that they send you to a drug screening and if that comes back clean you are hired and they give you a date to show up for oreintation (mine was over a month away).
Interview Question – They had no unexpected or difficult questions. Probably the only one that could be considered hard is the usual problem customer question. View Answers (2)
Accepted Offer – Interviewed in Reno, NV – Reviewed Jan 28, 2013
Interview Details – Standard interview with a small group with each person having a copy of my resume' in hand. This was a long time ago when they had purchased IntelliSystems, Inc. of Reno, NV and had everyone apply formally to keep related positions. It was a very nice small group setting and was very open with questions and answers going back and forth. I felt relaxed after a few minutes which I consider a very good sign. Sadly, they ended up closing the Reno office a couple of years later due to corporate cut backs.
Interview Question – They asked me to head up HR which was a surprise and it worked fine until the Reno office was closed down. Answer Question
Negotiation Details – It was a letter signed by a manager with an industry standard salary offer with health and dental benefits after the first 30 days. A stock option letter came later.
Accepted Offer – Interviewed in Jacksonville, FL Oct 2012 – Reviewed Jan 27, 2013
Interview Details – Online application. I believe it had a lot of skill testing, such as sales vs. technical vs. customer service. Also, the online application is where you indicate your available hours (they base your schedule on this, so be honest). Then, you have to run a computer scan to ensure compatibility. After that, you have to complete a question and answer session through a voicemail. I guess that is the interview? I never had to speak to anyone before I got the offer for the job.
Interview Question – There were no difficult questions. Answer Question
Negotiation Details – There was no negotiation.
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