TeleTech Interview Questions & Reviews
Overview |
| |
Salaries |
| |
Reviews |
| |
Interviews |
| |
Photos |
| |
Jobs |
| |
|
Updated May 1, 2012 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 54 ratings 
“Easy” Interview
|
Interview Experience [?] Based on 54 ratings
|
TeleTech has 42,462 connections on Glassdoor
See Who You Know
| 41–50 of 54 TeleTech Interviews | Sort by |
Cusomer Service Representative at TeleTech
Posted Jul 8, 2010
|
1.0
Very Easy Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Jul 2010 (took a day)
So far it has been great. I had an conference call interview with about 15 other applicants. It was a very unique and organized call. We had group discussions and individual time to speak with the interviewer. I am now waiting my 3 day period to find out if I got the job.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Presentation.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Corporate at TeleTech
Posted Jul 1, 2010
|
2.0
Easy Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Jun 2010 (took a day)
Process went well. HR not all that organized. Friendly interviewers. The experience was pleasant and I felt that I actually got to know what the position would be like which is nice because sometimes it is difficult to know what one is really getting into with a position. I would not worry about the interview process though.
Other Details
.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TeleTech
Posted Jun 25, 2010
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Nov 2009 (took a day)
The interview process was pretty typical. It was one-on-one interview where the interviewer interviewed me about my backgrounds and qualifications, etc. After the interview, I was hired and he told me to come back the next to do a drug test. By the next week, I started to work.
Negotiation Details
The negotiation phase was pretty straightforward. He presented to me the salary, and I accepted it.
Other Details
The interview consisted of a 1:1 Interview.
More TeleTech Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TeleTech
Posted Jun 2, 2010
|
3.0
Average Interview
|
Overall Neutral Experience
|
Received and Declined Offer
|
Interviewed Feb 2008 (took 1 week)
Our Bilingual Customer Service Representatives work in our inbound Call Center (no sales, no telemarketing, no collections - just customer service). MoneyGram is a international money transfer company which is responsible for moving money around the world. As a Customer Service Representative you will answer customers questions such as How much does it cost to wire money or Where is my nearest location to pick up a money transfer. We have over 500 Customer Service Representatives that work in our call center (In Lakewood, CO near Hampton & Wadsworth) and speak over 20 different languages to help customers from around the world.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
More TeleTech Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TeleTech
Posted Feb 15, 2010
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Oct 2009 (took 2 weeks)
applied online,did a phone interview, then pc checks n some other numeric tests online.got call back to attend onlline session.didnt get offered d job then but was called bck later n invited to another interview.nailed that,did background check, training n started work.process was a bit long but ok i guess considering that it was all over the phone and online.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Skills Test and a Background Check.
More TeleTech Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TeleTech
Posted Feb 5, 2010 — 1 of 1 people found this helpful
|
3.0
Average Interview
|
Overall Negative Experience
|
Received and Accepted Offer
|
Interviewed Feb 2010 (took 2 days)
To be totally honest if I had interviewed me for a call center job I wouldn't have hired me. It was not my finest hour. I was so sure that I had tanked every aspect of the hire process with the exception of I can put out a mean resume. I was nervous so I rambled and stumbled on my words. And yet I was offered a job on the spot. I have heard that I will absolutely hate working in that environment and my response is that I would hate homelessness more and in this economy I will work for whoever pays the lowest wage legally possible for as long as they will pay me said lowest wage or until I find a job in the field that I have my degree in.... in the meantime I will have my rent paid.
Interview Questions
Negotiation Details
There was no negotiation take it or leave it it's a rough economy and if you don't want a paycheck there are thirty more people who do.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More TeleTech Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at TeleTech
Posted Jan 10, 2010
|
2.0
Easy Interview
|
Overall Neutral Experience
|
Received and Accepted Offer
|
Interviewed Jan 2009 in Springfield, MO (took a day)
I was called in to meet with a manager who asked questions about my flexibility in scheduling, career goals, experience.
Interview Questions
Negotiation Details
No negotiation
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Drug Test.
More TeleTech Customer Service Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TeleTech
Posted Jan 3, 2010
|
1.0
Very Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Apr 2009 in Morgantown, WV (took a day)
Applied online. Received a call the following day to set up an interview. Took a personality test, computer test and a telephone skills test on site. After passing these tests, had a quick 10 minute interview and was hired on the spot (contingent on a background and drug test). All candidates that day were hired on the spot.
Interview Questions
Negotiation Details
No negotiation. Starting rate of $9.25/hour. Max on phone production floor of $10.25/hour, based on reliability and unaccounted time.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More TeleTech Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at TeleTech
Posted Sep 30, 2009
|
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed Sep 2009 in Kansas City, KS (took 2 days)
So far I have only done the skills assessment testing and the phone interview where I was in a "conference room" with people from different areas of the United States.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Skills Test and a Personality Test.
More TeleTech Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst at TeleTech
Posted Sep 30, 2009
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Sep 2007 (took a day)
Staffing agency called and scheduled the interview. I met with the hiring manager, a team manager, and the director individually. The interview spanned one day with each person meeting with me for about 30 minutes. Questions were situational / behavioral. The people I met with have since moved on.
Other Details
I got the interview through a Recruiter.
Helpful Interview?
Yes |
No
Inappropriate?
RSS Feed for TeleTech
Interviews
Embed
