TeleTech Interview Questions in Morgantown, WV

4 Interview Reviews

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  1.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Morgantown, WV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    interviewed at TeleTech (Morgantown, WV) in May 2014.

    Interview

    Upon employment at Teletech, you will have to fill out the initial application and if and once considered you will be asked to set an appointment for an interview and fill out a second application and test online. If your score is exceptional you will move on to your interview and once you pass your interview, you will be asked to take a dug test and allow a background check to be done. You will receive a hire date on the same day.

    Interview Questions

    • How were you able to solve a difficult situation at school or work?   Answer Question
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Morgantown, WV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at TeleTech (Morgantown, WV) in November 2009.

    Interview

    Interview process is multi-staged process, including 1) brief phone interview, 2) computer-based questionnaire, tour of the facilities, one on one interview. Also involved are background checks and drug screenings.

    Interview Questions

    • Have you been taken to court for writing bad checks? Not everyone knows the difference between a 'bad check' and a check returned NSF (aka a bounced check).   Answer Question

    Negotiation

    none

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Morgantown, WV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at TeleTech (Morgantown, WV) in April 2009.

    Interview

    Applied online. Received a call the following day to set up an interview. Took a personality test, computer test and a telephone skills test on site. After passing these tests, had a quick 10 minute interview and was hired on the spot (contingent on a background and drug test). All candidates that day were hired on the spot.

    Interview Questions

    • Tell me about a time that you went above and beyond to help a customer.   Answer Question

    Negotiation

    No negotiation. Starting rate of $9.25/hour. Max on phone production floor of $10.25/hour, based on reliability and unaccounted time.

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Morgantown, WV
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at TeleTech (Morgantown, WV) in December 2008.

    Interview

    I applied online, and received a phone call within hours asking me to come in for an interview. I did a skills test on the computer in the office, and was interviewed for about 3 minutes before being hired.

    Interview Questions

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