TeleTech Interview Questions in West Virginia

Updated Oct 22, 2014
Updated Oct 22, 2014
4 Interview Reviews

Interview Experience

Interview Experience

67%
24%
8%

Getting an Interview

Getting an Interview

71%
13%
6%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

4 Candidate Interview Reviews Back to all interviews

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  1.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Morgantown, WV
    Anonymous Interview Candidate in Morgantown, WV
    Application Details

    interviewed at TeleTech in May 2014.

    Interview Details

    Upon employment at Teletech, you will have to fill out the initial application and if and once considered you will be asked to set an appointment for an interview and fill out a second application and test online. If your score is exceptional you will move on to your interview and once you pass your interview, you will be asked to take a dug test and allow a background check to be done. You will receive a hire date on the same day.

    Interview Questions
    • How were you able to solve a difficult situation at school or work?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Morgantown, WV
    Anonymous Interview Candidate in Morgantown, WV
    Application Details

    I applied online. The process took 2 weeksinterviewed at TeleTech in November 2009.

    Interview Details

    Interview process is multi-staged process, including 1) brief phone interview, 2) computer-based questionnaire, tour of the facilities, one on one interview. Also involved are background checks and drug screenings.

    Interview Questions
    • Have you been taken to court for writing bad checks? Not everyone knows the difference between a 'bad check' and a check returned NSF (aka a bounced check).   Answer Question
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Morgantown, WV
    Anonymous Interview Candidate in Morgantown, WV
    Application Details

    I applied online. The process took a dayinterviewed at TeleTech in April 2009.

    Interview Details

    Applied online. Received a call the following day to set up an interview. Took a personality test, computer test and a telephone skills test on site. After passing these tests, had a quick 10 minute interview and was hired on the spot (contingent on a background and drug test). All candidates that day were hired on the spot.

    Interview Questions
    • Tell me about a time that you went above and beyond to help a customer.   Answer Question
    Negotiation Details
    No negotiation. Starting rate of $9.25/hour. Max on phone production floor of $10.25/hour, based on reliability and unaccounted time.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Morgantown, WV
    Anonymous Interview Candidate in Morgantown, WV
    Application Details

    I applied online. The process took 3 daysinterviewed at TeleTech in December 2008.

    Interview Details

    I applied online, and received a phone call within hours asking me to come in for an interview. I did a skills test on the computer in the office, and was interviewed for about 3 minutes before being hired.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview

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