Getting an Interview
Getting an Interview
Interviews for Top Jobs at Telefónica
- Intern (4)
- Network Engineer (3)
- Software Engineer (3)
- Manager (3)
- Retail Advisor (3)
- O2 Sales Advisor (2)
- Graduate Technology (2)
- Quality Improvement Manager (1)
- Graduate Programmer - Business Technical (1)
- Internet and Social Media Advertising Responsible (1)
- Call Center Agent UNITONO SA (1)
- Peoplesoft Leader Or Manager/Business Analyst (1)
- Coordinador De Planificacion Commercial (1)
- Data Analytics (1)
- Finance Graduate Program (1)
- Division Chief Executive Officer (1)
- Finance Summer Internship (1)
- Head of Talent (1)
- Data Analytics Graduate (1)
- Human Resources Graduate (1)
- Advisor (1)
- Analyst (1)
- Network Operations (1)
- Marketing Analyst (1)
- Customer Advisor (1)
- Brand Manager (1)
- Planning Coordinator (1)
- Assistant Store Leader (1)
- Assistant Store Manager (1)
- Knowledge Manager (1)
- Accepted OfferPositive Experience
The interview process has been smooth and relaxed, communication from both parts was very nice and the questions where relatively standard, very much based on cv and personal experience. The feeling is that they are very interested into you.
- A lot of questions on team work. Answer Question
- No Offer
Short time schedule for interviews and no structured ones. Lots of interviews and little information about how to follow up for future or previous interviews.
- Talk about the last business case you worked. Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied through a recruiter. The process took 3 weeks. I interviewed at Telefónica (Miami, FL).
Met with two managers who asked questions and made a decision to hire or not. I then was interviewed by HR, but only to make certain salary was acceptable.
- What kind of company do you like to work for. Answer Question
- No OfferNegative ExperienceEasy Interview
I applied in-person. The process took 1 day. I interviewed at Telefónica (Miami, FL) in February 2012.
Were not prepared , the individual who interviewed me had little to no idea what the job function was - were replacing the current person and all he knew was they found a lot of unfinished work and correspondence on their desk.
- None - barely asked anything of relevance and/or value Answer Question
- Accepted OfferNeutral ExperienceEasy Interview
First: Motivational application + written description of past work and academic experiences, achievements within the organization and soft skills questions Second: Panel interview (With 1 person from HR, 5 from the area and 1 of the 5 was the manager of offered position)
- -Profile questions -Basic questions about inventory handling -Profile questions about stress handiling Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 1+ week. I interviewed at Telefónica (London, England (UK)) in August 2015.
I applied for the Westfield London Store. The online process was pretty straight forward. 2 days later I received an email invitation for an online tests. I must say that this was the most challenging part of the process. 4 tests. 1 which was scenario based, there's a question and must choose which answer you feel is most suitable based on the scenario. Another which is competency based. Then a numeracy test, basic number skills really, how many can you complete successfully within 5 mins. Then an information reasoning test. 18 questions and you have 6 mins to compete it. I really struggled with this one, only completed 8 out of 18, and I don't even know if I got them all correct or not. So I was really nervous at this point that I had failed. However, I received a phone call a few days later, asking I was free for a "quick chat". During this phone call I was asked about my availability and if I could provide right to work documents. The lady then asked if I could come in for an interview if a few days. When I arrived in store there was only one other candidate who was before me. His interview ran overtime, so mine didn't start for like 30mins late. However the manager was really friendly and apologetic, even offered to make me tea lol. Anyway the interview was more like a conversation where she gets to know me, she completely scrapped the questions on her computer and just freestyle'd the entire thing. We then did a role play where she pretended to be a customer in store, and I pretended to be a member of staff. There was a scenario that is sent from the head office that they are supposed to go by, but she said some candidates choose not to use the scenario, and just freestyle. So I said that is rather do the same, to save me from putting to much information in my head. She then gave me feedback on the role play, and some sales tips, and some more tips on how I could improve. We spent around an hour in total. I then left feeling rather happy with how things went. She said she would send feedback to the recruiters at head office, and that they would be in touch with the outcome via email or phone within 3 working days. I was called back in 2 days offering me the role, and I was given a provisional start date in 2 weeks. Just have to complete some paper work, contractual information and references.
- What are your best 3 qualities? Answer Question
- Why O2 as opposed to another mobile operator? Answer Question
- Just talk and tell me a bit about yourself? Answer Question
- What would you do, if after settling in the job after a few weeks, you find that you are struggling to meet targets? Answer Question
- Do you have any experience working in sales? Answer Question
- No OfferNegative ExperienceAverage Interview
I applied online. I interviewed at Telefónica (Nottingham, England (UK)) in July 2015.
Fairly straight forward the usual questions, such as where you have displayed good customer service, where you have had to organised your time, a time you came up with a new idea which was successfully implemented. Second part consisted of role play where you had a chance to read up on the general O2 info (i.e tariff prices), you then do a bit of role play with the manager trying to sell the a contract/tariff. Manager was polite and kind throughout the process, it was the HR that screwed with me. They didn't call for over TWO WEEKS! Even though I politely called to remind them I was still waiting, they told me we will call you on Monday. I didn't get a call till the Thursday. Sounds petty but its frustrating when you're pretty desperate and waiting by the phone.
- As I said above. 'Give an example of when you demonstrated your organisational skills?' Answer Question
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 4 weeks. I interviewed at Telefónica (Blackburn, England (UK)) in June 2015.
Two weeks after applying, I was sent an email to complete an online questionnaire. 2 weeks later I was called for an interview. Because this was taking so long I did assume that I was not successful only for them to surprise me. The interview involved mainly competency questions followed by a presentation where I would have to try and sell a package to a customer.
- No OfferNeutral ExperienceEasy Interview
I applied through other source. I interviewed at Telefónica.
The interview process is quite straightforward. First there is the initial interview with HR to see if you are the right fit. Next is a half an hour phone interview with the hiring manager. If you chosen, you get a face-to-face. I did not make it that far.
- Which of your experience do you find is most relevant to this role? Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Telefónica (London, England (UK)) in March 2015.
Firstly, I completed an online questionnaire. Then I was asked to complete a video interview, the question do not directly correspond with the role I was applying for. Two days later received a call from the recruitment team just to make sure I understood the job description and to make sure I met the required needs. I was then invited to have a 1:1 interview, I had to read a 12 page booklet about a customer advisors performance and then do a role play on how they can improve their performance. After that I was asked some questions chosen on how I answered the online questionnaire.
- Competent based questions 1 Answer
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