Teleperformance USA Inbound Customer Service Representative Interview Questions & Reviews
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Updated May 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Teleperformance USA Interviews | Sort by |
Inbound Customer Service Representative at Teleperformance USA
Posted May 4, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Columbus, OH (took a day)
You go in, take a typing test then they hire you.
Interview Questions
Negotiation Details
very flexible with scheduling only good if you need a job for extra money
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Inbound Customer Service Representative at Teleperformance USA
Posted Apr 12, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 1 week)
They call you after you fill out the online application. If you are available, they ask you in for an interview. When you show up there is a receptionist who takes the necessary information that you are to bring to the interview (i.e. social security card, diploma/proof of education, identification). The receptionist is very forthcoming, but the wait time is extensive. They seem to be a little uptight, but once you get through the interview process (answering their questions, taking the skills test, possible background check, and drug test) they are a lot more relaxed. The usual dress is business casual, but there are plenty of young ladies that believe this includes what should be worn out to a club.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Inbound Customer Service Representative at Teleperformance USA
Posted Jun 11, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Columbus, OH (took a day)
Application is submitted on-line. A recruiter calls and sets up the interview.
On the day of the interview, the candidate takes a typing test, spelling and grammar test, a technical test and, if that is passed, a second technical test.
The candidate is interviewed by HR (if the tests are passed), then with a trainer and or supervisor and if one has done well with those interviews, the call center manager.
The positive aspect is being told on the spot whether or not the candidate is hired, contingent on the background and drug tests.
Negotiation Details
No negotiation.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Inbound Customer Service Representative at Teleperformance USA
Posted May 19, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Grindstone, PA (took a day)
Fill out application. Wait until they call you for interview. Get hired,. Pass background and drug test and your in.
Interview Questions
Negotiation Details
It's 10 bucks and hour. The more education you have, the less your opportunity for advancement.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Inbound Customer Service Representative at Teleperformance USA
Posted Sep 12, 2009
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Aug 2009 in Fairborn, OH (took a day)
Apply within and have one two Interviews one with recruiter and then the other with a floor manager. Take typing test and that is pretty much it...
Interview Questions
Reason for Declining
didn't think they were very professional
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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