Telerx Customer Service Representative Interview Questions

Updated Jul 14, 2014
Updated Jul 14, 2014
13 Interview Reviews

Interview Experience

Interview Experience

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Customer Service Representative Interview

Anonymous Interview Candidate in Hanover Township, PA
Anonymous Interview Candidate in Hanover Township, PA
Application Details

I applied online. The process took 5 daysinterviewed at Telerx in June 2014.

Interview Details

Passed computer test was told I did great. Passed phone interview again was told great answers. Went for person to person interview, thought it went well. Did notice while watching another employee do their job that mostly every one there was under the age of 35 give or take a year or two

Interview Questions
  • was saked the same questions as in the phone interview   Answer Question
No Offer
Negative Experience
Average Interview

Other Interview Reviews for Telerx

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Telerx.

    Interview Details

    Fast quick and easy

    Interview Questions
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I had to do an online data entry test which takes about an hour. Then I did a phone interview, which led to a face to face interview. I was then taken out onto the call floor to listen to the calls and had to tell them what I thought.

    Interview Questions
    • A lot of the questions they asked me to explain a situation from previous employment where something had happened and how I handled it.   Answer Question
    Negotiation Details
    There is none.
    Accepted Offer
    Positive Experience
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Allentown, PA
    Anonymous Interview Candidate in Allentown, PA
    Application Details

    I applied through other source – interviewed at Telerx.

    Interview Details

    Initial communication was a call, with then little direction as to why I was at the building, only to find out I was doing a test. Every single interview was late. One if not more people made you wait every time for every step. Then a tiring long wait for weeks to hear anything.

    Interview Questions
    • Tell me about a time.....is the start of every question. They write everything you say with no follow up questions so make sure you are clear and tell them the story from beginning to end. If you screw it up, you're done.   Answer Question
    Negotiation Details
    No negotiation. Take it or leave it. I needed the job so I took it. Currently looking further because the process never changed internally.
    Accepted Offer
    Negative Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a dayinterviewed at Telerx.

    Interview Details

    They ask detail question on past employment.

    Negotiation Details
    no negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Horsham, PA
    Anonymous Interview Candidate in Horsham, PA
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Telerx in January 2013.

    Interview Details

    I received a phone interview offering me a job bc they needed sb asap!. I agree to go to Hoshram and meet the Hiring manager. A day later i received an email, saying that i will have another interview with the merck team in Landsdale.

    Interview Questions
    • The worst part was that they told me that sb would call me to test my language skills. a week later nothing. I had to call to find out that I was no longer considered for the posistion. Rude!   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in El Paso, TX
    Anonymous Interview Candidate in El Paso, TX
    Application Details

    I applied online. The process took 3 daysinterviewed at Telerx in October 2012.

    Interview Details

    I went out there 3 times and for nothing. 1 for the assessment tests. The other 2 times for interviews. Instead of saying they didn't select me, they had me fill out a background check form and said they would call back. Total waste of 3 days of my time.

    Interview Questions
    • Name a time when you and a co-worker didn't get along and how did you overcome it?   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wilkes-Barre, PA
    Anonymous Interview Candidate in Wilkes-Barre, PA
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Telerx in July 2012.

    Interview Details

    Had fun with the interviewer. Good questions. Nice.

    Interview Questions
    Negotiation Details
    I neede the job, so I accepted immediately.
    Accepted Offer
    Easy Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Allentown, PA
    Anonymous Interview Candidate in Allentown, PA
    Application Details

    I applied online. The process took 6 daysinterviewed at Telerx in November 2011.

    Interview Details

    Initial phone interview, one on one interview w/ HR and then met with Team Lead.

    Interview Questions
    Negotiation Details
    There was not any negotiations. I was told the hourly rate and that I would have an opportunity to earn bonuses which never happened. They hyped the job up to be nothing more than answering the phones and assisting customers.
    Accepted Offer
    Negative Experience
    Average Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Kings Mountain, NC
    Anonymous Interview Candidate in Kings Mountain, NC
    Application Details

    I applied in-person. The process took a dayinterviewed at Telerx in October 2010.

    Interview Details

    to be honest i went thru 5 test assessments, a 1st interview A b4 you can move fwd I took interview B, both of the interviews were allegedly a success, that's what the interviewees said...I waited for 4-5 hrs, waited patiently and then I get told oh, the hiring recruiter is busy and she'll get bk with u, ok I call the next day, n with so much attitude the HR Mgr, said rudely, we decided to go with other candidates, ok u guys I've had a long trying day, and to go thru all those test n things, for an insecure, out of shape, female with low self esteem issues to have a attitude, I can say that they are biased as to WHO they want to work there, it's not about ur qualifications, it's about looks, so if u have the qualifications and you look decent, trust me, there not going to select you, No matter how well you did, if I could I'd get "ghetto", but I didn't I just said well, maybe it was best i didn't get an offer bc the atmosphere is snobby n if u have the "homely" look, your in, every1 there is a mess, so if u went n sat there for 5 hrs , and went thru hell n back n was denied that was bc of ur looks not work history, not background, not anything pertaining to work... it's sad 2 see you can't even go on an interview without being judges for your looks! Sorry, to say this but if your a mess , u fit their criteria...SMH what a waste of time!

    Interview Questions
    • Interview #A ask just basic work experience and certain situations   View Answer
    • Interview# B...u have to pass interview A to get an interview B, which is done with a member of mgmt...personal ?s that incorporate work with personal life experience and how u'd handle the situations like 8 ?s   Answer Question
    No Offer
    Negative Experience
    Easy Interview

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