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Enterprise Rent-A-Car Enterprise Rent A Car Management Trainee Interview Question

I interviewed in Columbia, SC and was asked:
"Tell me a time where you had to change someone's perspective who was angry with you."
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Part of a Enterprise Rent A Car Management Trainee Interview Review - one of 1,487 Enterprise Rent-A-Car Interview Reviews

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Focus on explaining the situation to the customer and getting on the same page. After you reach this level options can be talked about to resolve the situation.

- Interview Candidate on Apr 29, 2011

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