Interview Question

Front Desk Associate Interview

Tell me about a difficult customer experience and how you

  resolved it.
Tags:
hospitality
Answer

Interview Answer

2 Answers

2

The key to anwering this question for me was emphasizing examples where I have followed up with a guest, to make sure they feel cared about even if I was unable to provide exactly what they wanted.

Interview Candidate on Dec 29, 2011
0

cstomer is alway at right so to handle him calmly and in a cool way

azhar iqbal on Mar 6, 2012

Add Answers or Comments

To comment on this question, Sign In with Facebook or Sign Up