Interview Question

Front Desk Associate Interview

Tell me about a difficult customer experience and how you

  resolved it.

Interview Answer

2 Answers


The key to anwering this question for me was emphasizing examples where I have followed up with a guest, to make sure they feel cared about even if I was unable to provide exactly what they wanted.

Interview Candidate on Dec 29, 2011

cstomer is alway at right so to handle him calmly and in a cool way

azhar iqbal on Mar 6, 2012

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