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Hertz Location Manager Interview Question

I interviewed in Austin, TX and was asked:
"Tell me about a stressful situation and how you handled it."
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Part of a Location Manager Interview Review - one of 314 Hertz Interview Reviews

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Talked about a length and detailed customer care issue from my most recent position. Summarized my answer by explaining how I had satisfied the customer and protected the brand of the company I worked for.

- Interview Candidate on Feb 23, 2012

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