View All num of num See all Photos Blockbuster www.blockbuster.com Unclaimed Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 712 Reviews 887 Salaries 123 Interviews Follow Add Interview Follow Add Interview Interview Question Shift Leader Interview Saratoga Springs, NY Blockbuster Tell me about a time in which you dealt with a difficult customer and how did you deal with it? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ Told a story about a customer wanting to return a computer outside return policy, and actually worked with them to up sell new components and sold the service to install them. Customer was happy and got the total solution. This showed customer service experience, sales, and moderate management abilities. Interview Candidate on Nov 22, 2009 Interviews > Shift Leader > Blockbuster Add Answers or Comments To comment on this, Sign In or Sign Up.