Starbucks

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Interview Question

Store Manager Interview

Tell me about a time when you purposefully broke a rule or

  procedure.
Answer

Interview Answer

1 Answer

0

They are looking for something around the lines of "it wasn't our policy to refund or exchange items to customers for items that where purchased more than 90 days ago, but one woman was so upset about her favorite coffee mug breaking that I did it for her..." Basically that you broke a rule for a good cause.

Interview Candidate on Jun 17, 2012

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