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Lowe's Customer Service Associate Interview Question

I interviewed in Lake Charles, LA and was asked:
"Tell me about a time you gave a customer the wrong information. How did you correct it?"
Tags: behavioral, easy
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Part of a Customer Service Associate Interview Review - one of 747 Lowe's Interview Reviews

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I would always get questions about where to find items and if I gave blatantly wrong information I would find the customers if nearby or radio someone nearby to correct the customer.
- Interview Candidate on Mar 14, 2011 Flag Response

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