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Winn-Dixie Assistant Produce Manager Interview Question

I interviewed in Jacksonville, FL and was asked:
"Tell me about a time you had to deal with a difficult customer. How did you handle the situation and what was the result?"
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Part of a Assistant Produce Manager Interview Review - one of 94 Winn-Dixie Interview Reviews

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It's important to note how you specifically handled the situation. It's best to choose an experience with a positive result to use as an example. DO NOT tell the interview how you WOULD handle a situation, tell them an experience in which you DID and how you resolved it. Tell your experiences like stories - as if you're telling it to a fellow employee or friend. And choose words wisely. Using words or phrases that imply negativity reflect badly on you.
- Interview Candidate on Jul 4, 2012

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