View All num of num See all Photos Volt Information www.volt.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 322 Reviews 932 Salaries 88 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Technical Support Interview Addison, TX Volt Information Tell me what the word "Empathy" means to you? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ They were looking for you to have a real world understanding of what it means to provide empathy to a customer. The problem is that the recruiters wanted the bounty for your hide so bad that they were coaching interviewee's to the dictionary definition. This made them "correct" in the answer, even though you could tell they didn't have the first clue. Interview Candidate on Nov 3, 2009 Interviews > Technical Support > Volt Information Add Answers or Comments To comment on this, Sign In or Sign Up.