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Telstra Sales Consultant Interview
Posted May 26, 2009 2009-05-26 21:34 PDT
3.0
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Mar 2009 in Melbourne (took 2 weeks)
Phone interview first - basic questions based on past experience and I got the feeling that the interviewer was judging my phone manner as well.
Actual interview - behaviour questions were the main focus of the interview. Questions that called on you to draw from specific examples from your own past experience designed to probe into your work ethic, mental agility, problem solving skills, and your behaviour under pressure.
Interview Questions
Give me a specific example where you demonstrated up-selling or cross-selling on a call......
Give me a specific example of your objection handling skills.....
Reason for Declining
I recieved a better offer elsewhere with greater pay and more flexible hours.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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