Telstra Interview Questions in Melbourne, Australia

Updated Oct 28, 2014
Updated Oct 28, 2014
12 Interview Reviews

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12 Candidate Interview Reviews Back to all interviews

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  1.  

    Graduate Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 2 daysinterviewed at Telstra.

    Interview Details

    Brief initial phone interview, followed by a "group" day where you performed standard tests (spatial / numerical / verbal reasoning, personality) followed by a group based exercise. I was unfortunate enough to be placed in a group with a few bad listeners / A-type personalities who only wanted to push their own agendas and not allow anyone a chance to explain their thoughts or logic behind their proposals. After trying unsuccessfully to mediate the A-types and get them to stop cutting each other off, I stayed quiet for the remainder of the session, defeated.

    Interview Questions
    • Presented with a business case to solve in a large group. Immensely difficult if you get uncooperative individuals in your group.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Senior Account Executive Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Telstra in February 2014.

    Interview Details

    A long interview process which started with a phone screening with HR early December which went well but no further contact until a week before Christmas when HR advised there would be a face to face interview in the new year.

    No further contact until late Jan and asked to attend a informal interview with the department head, that interview went well but again no further contact for a couple of weeks.

    Contacted (again out of the blue) and asked to attend a formal interview with the department head. (Which was then rescheduled by them twice.)

    Interview went well and told I was on the short list of 3 final candidates.

    Contacted a 10 days later (again out of the blue) and told they wanted to progress to an offer. However, had accepted an offer elsewhere and to be honest was really just over talking to them by that point.

    Interview Questions
    • None, A standard behavioral interview, the questions are on a pre-prepared form supplied to the department head by HR and probably came out of a recruitment book someplace. However, the department head was out of his depth and uncomfortable running a formal interview so I had to spoon feed him most of the answers.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3.  

    Social Media Community Manager Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 3 weeksinterviewed at Telstra in November 2012.

    Interview Details

    Initial contact via email arranging phone interview

    Phone interview approx. 20 minutes asking general questions about past history

    On site interview in Melbourne CBD with two different HR managers, followed by introduction to Telstra's corporate culture. Followed by panel interview with behavioral questions and questions about previous challenges.

    Interview Questions
    • Tell me about a previous conflict you resolved in one of your other roles.   View Answer
    No Offer
    Positive Experience
    Difficult Interview
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  5.  

    Telecommunications Graduate Engineer Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Telstra in May 2012.

    Interview Details

    Audio Screening > Psychometric Testing > Phone Interview > Assessment Centre > Final Interview

    Interview Questions
    • Describe a time where you had to market a product that wasn't initially a popular choice by consumers?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Senior IT Domain Specialist Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at Telstra in April 2012.

    Interview Details

    It is a classic case of Telstra delegating the management of the hiring process to an incompetent recruitment agency called Talent International. Telstra does not care how the agent behaves as long as the agent is able to recommend a suitable candidate. In my case, the agent required me to pay for my own air fares to travel to Melbourne, then asked me to reschedule my travel at my own costs, then put me through psychometric tests, then - after 1.5 month - told me that they recommended someone local over me just because they presumed that I don't have any agile software development management experience, which was clearly a false claim. The agent actually told me that I passed the interviews and received very appreciative feedbacks and that I also performed well in all the psychometric and personality tests. I just listened to the agent and chose to let them have their way because I was already dreading the prospects of facing the difficulties of relocating to Melbourne without my family.

    Interview Questions
    • When you know that the business will suffer because your immediate manager is too afraid of his peer (potential political back clash) to back your business case justification on the Captital Review Board, what did you do?   View Answer
    No Offer
    Positive Experience
    Average Interview
  7.  

    Human Resources Associate Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Telstra in April 2012.

    Interview Details

    I applied online and recruiter contacted me within 2 weeks to do a phone screening.

    The first face to face interview included mainly behavioural questions. It was pretty simple as long as you know your resume well and have good examples to answer with.

    Then there was a 3rd interview which was really just a meet and greet with the senior manager to see how I'd fit in.

    They did take a long time to generate my offer though. I wanted a week off between my last job and starting at Telstra but the letter of offer took so long that by the time i received, I only got the weekend off.

    It was a good place to work at, most people know exactly what their role requires of them. Alot of layers of management required to approve things though.

    Interview Questions
    • They asked a question about customer service to external clients but being a HR position, it would not really require me to work with an external client much.   Answer Question
    Negotiation Details
    Didn't negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied through a staffing agency. The process took 3 weeksinterviewed at Telstra in January 2012.

    Interview Details

    This was a contract position, and after a few brief interviews was employed. Usually there is a phone interview, a 1:1 interview, then a panel interview. Though I am guessing that this changes from position to position. I understand that the graduate positions are more difficult and stress-worthy.

    Interview Questions
    • Questions were centred around the job position. Although did feel as though I was put under the microscope for an entry-level position that was only meant to be for the short-term - so rigid is Telstra though it has good security.   View Answer
    Negotiation Details
    Did not have the opportunity to negotiate.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  9. 1 person found this helpful  

    Telecommunications Graduate Engineer Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Telstra in July 2011.

    Interview Details

    1. IQ Test
    2. Resume Vetting + Phone interview
    3. Training centre
    - Presentation in front of group (5 minutes)
    Scenario: How to improve the emergency services of SES, leveraging latest technology in relation to the state fires in Victoria
    - Group discussion and presentation (5 minutes)
    Scenario: How to leverage the technology that Telstra has and provide an user experience that will promote the brand of Telstra in an airport.
    - 5 minute one on one interview with a regional manager
    4. Interview with 3 regional managers

    I got further that most of my colleagues, I don't know any of my colleagues doing their PhD's or Masters that were called back. And none of the MBA students in Melbourne business school got a position either.

    4 rounds of jumping through hoops in one month, excelling in initial evaluations training centre but failing at a panel interview.

    Interview Questions
    • Explain how you have demonstrated excellent customer service in your previous experience or jobs.   View Answer
    No Offer
    Positive Experience
    Difficult Interview
  10. 3 people found this helpful  

    Graduate Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Telstra in June 2011.

    Interview Details

    Began with Online Application in early April. Completed an online psychometric test in late April.Then in early May, was called up for a brief 20 minute phone interview. The HR representative had an excellent phone manner, very professional and pleasant to talk to.
     A week later, I attended a group assessment centre in Melbourne, where I was asked to participate in activities including a brief 1:1 interview and group problem solving tasks. The session was very well organised and interesting to participate in. The facilitators had an excellent energy, were very willing to answer questions and appeared to enjoy doing their jobs.
     Two weeks later, I attended a final panel interview with 2 managers and a HR representative. It ran for about an hour and was quite rigorous. The type of questions will depend on what business unit you are interviewing for and what experience or field of study you have. The interviewers were pleasant and welcoming, they also appeared genuinely interested to listen to what I was saying, and responded to my questions with frank and detailed answers that actually answered my question (so please feel free to ask your interviewers questions).
     An hour after the interview, I was called to confirm my referees. The next morning, a HR rep called one of my referees to conduct the reference checks.
     The following day, I received my offer.

    Interview Questions
    • What aspects of your field of study did you enjoy the most? Please elaborate on the reasons why.   Answer Question
    • Please describe a situation when a hurdle got in the way of achieving an ambitious goal. How did you use your initiative to tackle it?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  11.  

    Principal IT Domain Specialist Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    Anonymous Interview Candidate in Melbourne (Australia)
    Application Details

    I applied online. The process took a dayinterviewed at Telstra in July 2010.

    Interview Details

    The application process was very straight forward. I received a call 1 week after applying saying that I was shortlisted for the position. The interview was one-on-one with the hiring manager.

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview

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