Terminix
2.2 of 5 135 reviews
www.terminix.com Memphis, TN 5000+ Employees

Terminix Interview Questions & Reviews

Updated Mar 29, 2014
All Interviews Received Offers

Getting the Interview 

64%
26%
3%

Interview Experience 

44%
33%
22%

Interview Difficulty 

43 candidate interviews
Relevance Date Difficulty
in
1 person found this helpful

Accepted Offer

Neutral Experience

Service Manager Interview

Anonymous Employee

Interviewed at Terminix

Interview Details – My first interview with the Branch manager was professional and a good experience. I learned a great deal about the job abd the expectations he would have if hired

Negotiation Details – They were not willing to negotiate at all. It was a take the job or leve it.

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Accepted Offer

Negative Experience

Very Easy Interview

Termite Technician Interview

Termite Technician

I applied online and interviewed at Terminix.

Interview Details – No experience needed

Interview Question – what can you add to our company?   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Inside Sales Representative Interview

Inside Sales Representative

I applied through an employee referral and the process took 4+ weeks - interviewed at Terminix.

Interview Details – The interview process is good. You are asked a series of questions by a supervisor, then allowed to sit with a few reps & gain first-hand experience of day-to-day responsibilities before completing the interview process and asking any final questions. Background check and drug test are required as part of the hiring process.

Interview Question – As long as you are confident and honest in your interview and have at least basic sales skills, you have a good chance at landing the job. It is very straight-forward, and since the turnover rate is average to above-average, the company often hires more associates than necessary.   Answer Question

Negotiation Details – It was not a negotiating process. Inside sales starts at a flat hourly rate, plus commission.

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Accepted Offer

Positive Experience

Easy Interview

Sales Representative Interview

Sales Representative
Columbus, OH

I applied online and interviewed at Terminix.

Interview Details – Over the phone interview first to discuss my background and talk a bit about the job. Then was offered to come in for an interview where we went over the job specifics and what the day to day activities entailed. Also reviewed how the pay and commission was set up for during the training period and when the training period was over. Then had drug and background test performed.

Interview Question – Had to sell a product to interviewer based on information given.   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Pest Control Technician Interview

Pest Control Technician
Bentonville, AR

I applied online and interviewed at Terminix.

Interview Details – Very direct. But then I called constantly to get hired. I basically had to call them every week to see if they would hire me then, finally they gave me a job.

Interview Question – Cannot recall any difficult or unexpected questions.   Answer Question

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Declined Offer

Neutral Experience

Average Interview

Customer Service Supervisor Interview

Anonymous Interview Candidate
Lewisville, TX

I applied online and the process took 1 week - interviewed at Terminix in March 2013.

Interview Details – After applying for the position was sent an email with multiple questions. Answered the questions and was sent a second email another email with questions of how I would handle situations, I was then sent an email with an interview time and the person I would be interviewing with. The first interview was with the CS Manager and several other interviews would follow. I believe that this type of hiring does not let the true person come to an interview.

Interview Question – If an employee was not reaching goals of the number of calls what would you say to the employee.   Answer Question

Reason for Declining – Did not feel the company was a compatible fit with my ideals and goals.

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Accepted Offer

Positive Experience

Average Interview

Service Tech Interview

Service Tech

I applied in-person - interviewed at Terminix in March 2010.

Interview Details – Answered ad on career builders. Interview was set up with department manager. Was contacted a few days later and a second interview was scheduled with the branch manager present. Offered a position based on a drug screen, background check and driver's license check. Realistic job preview was set for the next day.

Interview Question – What is your approach handling customer satisfaction. Give an example when you were able to satisfy an unhappy customer and a situation when you think you could have done better.   Answer Question

Negotiation Details – The position has a preset pay structure

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No Offer

Negative Experience

Average Interview

Branch Manager Interview

Branch Manager

I applied through a recruiter and the process took 5 days - interviewed at Terminix in October 2012.

Interview Details – submitted resume. Spoke with recruiter who in turn recommended me to the regional v.p. Was sent to speak face-to-face with local branch manager. Branch manager was impressed and supported my credentials and recommended to regional v.p. Was then required to take TAPP test. results are either recommend or don't recommend. Results came back don't recommend.

Interview Question – TAPP test.   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Commercial Account Manager Interview

Commercial Account Manager
Pittsburgh, PA

I applied online and the process took 1 week - interviewed at Terminix in November 2009.

Interview Details – Phone interview
Face to face interview

Negotiation Details – none

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Accepted Offer

Positive Experience

Average Interview

Pest Control Technician Interview

Pest Control Technician
Durant, OK

I applied online and the process took 5 days - interviewed at Terminix in April 2009.

Interview Details – I was called in to the branch office for a one on one interview with the Branch Manager. It was a very informal interview in a casual office setting, and I was immediately set at ease. As an experienced technician, a lot of the questions I was asked were technical. I have been present, however, at entry-level interviews, and the questions are very different. They were mostly directed toward education, experience and goals. Background checking is very important. Passing a drug test is imperative.

Interview Question – If you went to a scheduled appointment, and the customer offered you a bribe of $50 to treat her daughter's house "under the table," how would you handle the situation?   View Answer

Negotiation Details – There was no negotiation phase.

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