3.2 of 5 44 reviews
www.terpsys.com Rockville, MD 150 to 499 Employees

TerpSys Help Desk Support Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 


Interview Experience 


Interview Difficulty 

1 candidate interview Back to all interview questions
Relevance Date Difficulty

No Offer

Neutral Experience

Difficult Interview

Help Desk Support Interview

Anonymous Interview Candidate

I applied online and the process took a day - interviewed at TerpSys in July 2011.

Interview Details – The HR person introduced me to the company and the benefits. Seems like they have already hired me. After 30 miniutes of his briefing, two IT managers came for technical questions. They asked 10 out of which I was able to give correct answers to 8. 4 days later the recruiter called and told me that I am the finalist in the interview but they have found someone from within the company.

Interview Questions

  • Lets suppose your shift is about to end and you receive a phone call from an engineer who is at that time a customer and he wants a support from you that requires you to switch off a server. You go to the server room and by mistake remove the wiring of the wrong server and realize it afterwards that you have made a mistake. What will you do?   View Answer
  • Q7. How can you bind a user on the network?   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed

Worked for TerpSys? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at TerpSys Help Desk Support interview questions and advice. All interview reviews posted anonymously by TerpSys employees and interview candidates.