The Body Shop Interview Questions in London, England

Updated Aug 10, 2014
Updated Aug 10, 2014
2 Interview Reviews

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  1.  

    Store Manager Interview

    Anonymous Interview Candidate  in  London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online - interviewed at The Body Shop in July 2014.

    Interview Details

    Applied online, recieved email for invitation to assessment centre. Assessment had many internal and extrernal candidates going for various management roles. The assessment day consisted of various group and individual activities and ending with a formal interview with one HR and one retail manager if Body Shop; subject to passing the first half of the day. (Some candidates were excused at lunchtime if they were not seen as suitable.
    I was contacted my regional manager a few days later and met for informal chat, where I was offered the job and told more about benefits and my new store info.
    Started with 2-3 of instore training at local stores until I felt comfortable.

    Interview Questions
    • Swot analysis of store   View Answer
    • In groups develop a business, business plan and plot.
      Including staffing, costs, outgoings,external concerns etc
        Answer Question
    Negotiation Details
    Not much as I was asking for the most they would give for the stores size and earnings.
    Accepted Offer
    Average Interview
  2.  

    Store Manager Interview

    Anonymous Interview Candidate  in  London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 2 days - interviewed at The Body Shop in November 2013.

    Interview Details

    Asked to attend interview via phone call,said need to prepare a SWOT analysis & mystery shop the store before i attended interview.
    Met with DSM & had structured interview questions lasted about an hour.
    Normal syle manager questions.

    Then do a floor walk? Say what you see/change?
    Standards,service etc write answers on a instore SWOT analysis. ( Which you've already done so should be easy.)
    Whilst one person monitors you & writes down your performance score.

    Got the job next day via phone call. Now i have go training for 2 weeks in 3 different stores 80 miles away & stay in hotel , before i get my keys to own store.

    Interview Questions
    • +whats your management style like?
      +Are you hands on?
      +Name a time when you hit a target through sheer persistence?
      +give a example of a time you went above & beyond for work?
      +how do you deal with conflict instore?
      +Understanding of KPI's?
      +name a time when boosted a KPI? what was it? What was the outcome?
        Answer Question
    Negotiation Details
    They called next day with an offer & good salary expectation.
    Accepted Offer
    Positive Experience
    Average Interview

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