The Body Shop
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The Body Shop Interview Questions & Reviews in London, England

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Store Manager Interview

Store Manager
London, England (UK)

I applied online and the process took 2 days - interviewed at The Body Shop in November 2013.

Interview Details – Asked to attend interview via phone call,said need to prepare a SWOT analysis & mystery shop the store before i attended interview.
Met with DSM & had structured interview questions lasted about an hour.
Normal syle manager questions.

Then do a floor walk? Say what you see/change?
Standards,service etc write answers on a instore SWOT analysis. ( Which you've already done so should be easy.)
Whilst one person monitors you & writes down your performance score.

Got the job next day via phone call. Now i have go training for 2 weeks in 3 different stores 80 miles away & stay in hotel , before i get my keys to own store.

Interview Question – +whats your management style like?
+Are you hands on?
+Name a time when you hit a target through sheer persistence?
+give a example of a time you went above & beyond for work?
+how do you deal with conflict instore?
+Understanding of KPI's?
+name a time when boosted a KPI? what was it? What was the outcome?
  Answer Question

Negotiation Details – They called next day with an offer & good salary expectation.

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