The Gap Interview Questions & Reviews
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Updated Jan 31, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 142 ratings 
“Easy” Interview
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Interview Experience [?] Based on 142 ratings
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See who your friends know who've worked at The Gap and could give you an inside look.
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| 1–10 of 142 The Gap Interviews | Sort by |
Assistant Store Manager at The Gap
Posted Jan 31, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Auburn, AL (took a day)
I was not offered a job although I was led to believe I would be getting a call from the store.
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Loss Prevention Agent at The Gap
Posted Jan 30, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2010 (took 3 weeks)
Applied online through lpjobs.com; first interview by immediate LP manager, followed by phone call to a DLPM, followed by a 1:1 with a store manager. Next, a criminal background check, and then a drug test. After being hired, then I was asked to apply though the company website which does another background check.
Interview Questions
Negotiation Details
The manager said 'they are prepared to offer, $12.75;" I asked if they could make it around 15 but again I was advised 12.75 and that with my experience and the benefits package, this was really good. After I received first pay check, it was $12.50 and took about 4-6 weeks to adjust. About 6 months after working and while cleaning out old files in LP Office, I can across several former LP Agents whose starting salary was between $14 and 17. Many of them had 1-3 years experience and no degree. When started, I had BS/MS in CJ and about 9 yrs LP experience. Between the economy, rate of unemployment, and the benefits beginning day 1...
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Forest Hills, NY (took a day)
I interviewed with the supervisor, it was very basic and general regarding my communication skills, customer service skills, teamwork, etc.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
More The Gap Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Jan 14, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Astoria, NY (took a day)
Asked basic interview questions. They are big on deterring customers who steal using great customer service. The Gap never confronts them to make them feel uncomfortable. Also what you think good customer service is and what is bad customer service. Best advice to smile and be "bubbly".
Interview Questions
Negotiation Details
Nada.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Jan 14, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in San Leandro, CA (took 1+ week)
Awesome culture, friendly associates and managers. Consistent expectations with regards to quality of work. Applied online and received callback in about 4 days, went for an interview which was a group interview of about ten people given by two managers. Hired about five days later, after background check was completed.
Interview Questions
Negotiation Details
No salary negotiation
Other Details
The interview consisted of a Group/Panel Interview and a Background Check.
More The Gap Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate/Cashier at The Gap
Posted Jan 11, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took 2 days)
The interview process I went through 4-5 years ago is different to how it is now, but being a hiring manager, I can provide some great insight:
Focus on the online application first! You want to have a passion for fashion, be honest, and be someone who truly enjoys customer service. You must pass this first stage since it is an evaluation that will let us know if we should call you, or not! Do not bring in your resume, or do a meet and greet before this!!!
After you have completed this, it never hurts to make yourself known, ask for the hiring manager or GM and introduce yourself. Be personable, dress GAP, and show genuine interest! This way they can look for your name and make it a point to want to interview you. Depending on the season, size of the store, and general need for new associates, it can be a group or 1on1 interview.
The Key: Every manager will have their own interview style, be aware of this. ALWAYS Be friendly, personable, SMILE, and show your passion for fashion. LISTEN to the questions and provide clear examples, not general. Always contribute an answer if asked! Sell yourself, be realistic and let them know how your experience can help them meet their sales and Gap Credit card goals!
Good Luck!
Interview Questions
Negotiation Details
If you have plenty of customer experience with a proven track record for success, negotiate up. Realistically, you could in some cases get a $1 more. Remember, it is an entry level position, so there isn't much room to budge on this one!
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Management Program at The Gap
Posted Dec 28, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took a day)
Very impersonal. Phone had bad reception so I had to ask to repeat the question many times. I was pretty disappointed because I have always liked the Gap but the interviewer was not very friendly and didn't really sound very enthusiastic about what she was doing.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Dec 15, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took a day)
It was very laid back. The biggest thing is to state your case as to what you can deliver as an employee. Very simple for some people to do, however, others absolutely crash and burn. You need to be able to sell yourself as a passionate, motivated person that not only wants to be hired for the applied position, but plans on staying there to make changes and become a leader. Be sure to know what you can offer the company for it's growth, and also what the opportunities you think the company can provide for your growth as an individual. Be real.
Interview Questions
Negotiation Details
There was no negotiation. There is a "set limit" for salary.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
More The Gap Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
General Manager at The Gap
Posted Dec 8, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Dec 2011 in Chicago, IL (took 4+ weeks)
It was fun. I really enjoyed the entire process and can't wait to do it again.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and an IQ/Intelligence Test.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Management Program at The Gap
Posted Dec 8, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 2 weeks)
First round consisted of two 30 minute one on one interviews. The questions were mostly behavioral, and quite a few about your education. One interviewer was part of the program and the other was a senior employee from one of the three positions that you'd be placed in at the end of the program. People were nice and friendly.
Got invited for second round which consisted of a project. Had one week to complete the project before presenting in a one on one interview over Skype. The questions were much more retail oriented, with an emphasis on the quantitative aspect of the job. Didn't get a third round because my financials for the poject weren't strong enough.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview and a Presentation.
More The Gap Retail Management Program Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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