The Gap Sales Associate Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
266 interviews

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Sales Associate Interview

Anonymous Interview Candidate  in  San Mateo, CA
Anonymous Interview Candidate in San Mateo, CA
Application Details

I interviewed online. The process took 2 weeks - interviewed at The Gap in June 2014.

Interview Details

To apply for a job as sales associate for Gap, I first did a lengthy online application that asks usual questions, such as past experience, and then asks you scenario questions and gives you options on how you would handle the situation. It took the store about 3-5 days to call me and set up an interview. The first interview took place at a table in the store, with about 13 other applicants. The group was split in half and the hiring manager went around each person in the group and asked questions about why we like the brand, how we would describe our style, and what we looked forward most to if hired. Then, she described a customer for the group and gave the group 10 minutes to run around the store so each applicant could pick an outfit that best fit the needs of the customer. Then, the group would come back to the table and describe their outfit and why they chose what they did. For the second interview, a smaller group of about 6 people met at the same table and got asked questions by another manager. These included where we had last shopped, reviewing what had been asked in the last interview, and then opened it up for questions. The second interview lasted 10 minutes at most. I was offered a position and salary two days after the second interview.

Interview Questions
  • The most difficult task was choosing an outfit, but mostly because you were under pressure to choose something unique yet served the same or similar purpose as your fellow applicant's outfits.   View Answer
Negotiation Details
As a sales associate with little experience, I didn't negotiate at all and it was clear that I was not expected to negotiate my starting wage.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for The Gap

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Franklin, TN
    Anonymous Interview Candidate in Franklin, TN
    Application Details

    I interviewed in-person. The process took 1 week - interviewed at The Gap.

    Interview Details

    Initially I was interview by the scheduling manager. He asked a few questions about my prior experience. As well as a few situational questions. It was very lax and I wore clothes that would be appropriate for working there. He offered me a hourly wage of $10.

    Interview Questions
    • "What would you do?" type of questions such if you see a fellow employee stealing, what the protocol should be.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 days - interviewed at The Gap in July 2014.

    Interview Details

    I applied online and got a call the next day to set up an interview. The call was confusing because she asked me about my availability and even though I told her she was still confused on the hours that I could work. When it was time for the interview, she asked a lot of the basic questions. This was my 1st ever interview and I was kind of surprised when she made me go out on the floor and pretend to help people out. After the interview was done, she said that she would call the next day, but never did.

    Interview Questions
    • Either having to go out on the floor or what was the worst type of customer service you've had?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1+ week - interviewed at The Gap in August 2014.

    Interview Details

    I applied online and received a phone call the very next day. The phone call lasted 5-10 minutes, and just went over a couple basic things from a prior retail job I had. Two days later, I was scheduled for an in person interview. That one lasted about an hour, with the same person who did my phone interview. It was very easy and laid back, but it may have helped that I am familiar with the brand, love fashion, and have several years of retail experience. I had to wait for the required background check to go through. Exactly one week after my in person interview, I got a call offering me the job.

    Interview Questions
    • How would you sell a pair of jeans that you had never seen or even touched until that moment to a customer who was interested?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at The Gap.

    Interview Details

    Pretty generic interview questions that can be prepared beforehand, i.e. greatest strength and weakness, how you deal with difficult situations, etc. I was contacted for an interview and hired within 2 weeks or so.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through college or university. The process took 5 days - interviewed at The Gap in September 2010.

    Interview Details

    it was quick and concise... And, getting an interview pretty much guarantees hiring. the staff seems welcoming. not that much questions during the interview process. it was informal so for the position it is really not nerve wracking.

    Negotiation Details
    quick
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at The Gap in August 2011.

    Interview Details

    just apply online and they'll call you if they're interested. interview process is pretty easy. just be yourself and answer honestly and you should be set. i wore a v neck sweater and an oxford button down and skinny jeans. they tell you to sell them what you have on and that was pretty easy. try to stand out but don't over do it because it doesnt seem like they like that too much.

    Interview Questions
    Negotiation Details
    there wasn't one. its was a starting position so i took it. 8.25 isn't so bad.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Brooklyn, NY
    Anonymous Interview Candidate in Brooklyn, NY
    Application Details

    I interviewed online. The process took 1 week - interviewed at The Gap.

    Interview Details

    I applied online for The Gap , and the next day I got a call for an interview. The interview was a group interview with at least 20 people, there were three mangers and each one of them asked a question, and everyone took turns answering the question, and they did a little thing where you had to try and remember everyones name in the circle.

    Interview Questions
    • There were no difficult questions. When is there a time when you had to deal with a difficult customer? What is a time you made a mistake and how did you fix it? what is one word that describe you?   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed online. The process took 1 week - interviewed at The Gap in January 2013.

    Interview Details

    applied online got a phone call and group interview in the same week. About ten people there. Very friendly environment. Not intimidating at all. Depending on the hiring manager, the process is fairly simple.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at The Gap in June 2014.

    Interview Details

    Went in the store for introduction then applied online. I had an one on one interview with the manager and the interview questions were pretty standard. Mostly about previous work experience and how I would handle difficult situations. However, I didn't find the manager to be very professional. Main reason why I declined the offer. Totally agree with some other comments, the management could be a hit or miss.

    Reasons for Declining

    I didn't want to work for that particular manager.

    Declined Offer
    Positive Experience
    Average Interview

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