The Gap Sales Associate Interview Questions & Reviews
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Updated Jan 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 62 ratings 
“Easy” Interview
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Interview Experience [?] Based on 62 ratings
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| 1–10 of 62 The Gap Interviews | Sort by |
Sales Associate at The Gap
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Forest Hills, NY (took a day)
I interviewed with the supervisor, it was very basic and general regarding my communication skills, customer service skills, teamwork, etc.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Jan 14, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Astoria, NY (took a day)
Asked basic interview questions. They are big on deterring customers who steal using great customer service. The Gap never confronts them to make them feel uncomfortable. Also what you think good customer service is and what is bad customer service. Best advice to smile and be "bubbly".
Interview Questions
Negotiation Details
Nada.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Jan 14, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in San Leandro, CA (took 1+ week)
Awesome culture, friendly associates and managers. Consistent expectations with regards to quality of work. Applied online and received callback in about 4 days, went for an interview which was a group interview of about ten people given by two managers. Hired about five days later, after background check was completed.
Interview Questions
Negotiation Details
No salary negotiation
Other Details
The interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Dec 15, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took a day)
It was very laid back. The biggest thing is to state your case as to what you can deliver as an employee. Very simple for some people to do, however, others absolutely crash and burn. You need to be able to sell yourself as a passionate, motivated person that not only wants to be hired for the applied position, but plans on staying there to make changes and become a leader. Be sure to know what you can offer the company for it's growth, and also what the opportunities you think the company can provide for your growth as an individual. Be real.
Interview Questions
Negotiation Details
There was no negotiation. There is a "set limit" for salary.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Nov 16, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Tampa, FL (took 2 days)
The whole process was pretty simple. i applyed online and about 2 or 3 days later i recived a call for an interview. the inerview agenda was as follows: he told me about himself, then about the company, then i told him about myself, a few questions, then i had to choose an outfit in 5 minutes and answer some more question.
questions:
-Why do you want to work for gap?
-any prior experiance in retail?
-how would you break the ice?
-any experiance balencing work priorite?
(about outfit)
-Where would you wear this to?
-what would you do to change it to use for another occasion?
-how would you sell this to a customer?
the people there were exteremely friendly and welcoming.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Nov 8, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Feb 2011 (took 6 days)
I chose to work for them because I needed a job during the winter break. I thought the initial interview went well. The interviewer was really nice!!!
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Oct 26, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 in Schaumburg, IL (took 2 days)
Interviewed 2 times, by two different managers. One was more responsbile for store design and one for customer experience. The customer experience manager asked me more about my skills in making clothing sales. He would pick up an item in the store and say "sell me this". The store design manager was more focused on my fashion sense.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Oct 25, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Atlanta, GA (took 3 days)
Group/Panel interview with four other candidates. The hiring manager asks typical behavioral questions, such as (this is not word-per-word):
"describe your clothing style in two words"
"when did you last consult someone w/ fashion advice and what advice did you give"
they like to see people who are upbeat, excited, and energized. smile! A lot of questions can applied to your day-to-day life, so showcase yourself as a fun, approachable person.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Oct 10, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Bloomington, MN (took 3 days)
Well it was a group interview with six of us. It was real bnasic and the Interviewer she made the interview comfortable for us all. i felt that even though the interview was comfortable only 3 of the 6 of us were only going to get hired. after the interview she told us there will be a background check and that they would contact us on a hiring decision whether we did or did not get the job. Well it will be going on two weeks on thursday and i still have not heard from them. I am wondering if maybe i should call them?? Hey what much do I have to lose.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at The Gap
Posted Oct 6, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Astoria, NY (took 2 days)
Regarding the hiring and interview process, i applied online via the "careers" section of the website www.gapinc.com and within two (2) days i received a call from the hiring manager, to come in for an interview on Thursday of the same week. The interview was relatively easy and somewhat generic/textbook, it was in a group panel format (4 other persons) in the stock/back area of the store. The hiring manager began by giving some background information about the company with respect to its history, past/current owners, and the products that they provided (apparel, footwear accessories). Following, we were asked some questions that i personally render as typical to anyone applying for a position within the retail industry such as:
1. Tell me about yourself, school and work history.
2. Why do you want to work for Gap?
3. Define your idea of good customer service.
4. Tell me about a time when you received or exercised good customer service skills.
Following this, we had somewhat of a role play/selling task which after doing much research is TYPICAL of most Gap interviews. Here, we had to pick a particular outfit (head to toe), explain our choices, and then attempt to sell it to the hiring manager who was acting as a customer. Finally, we proceeded back to the stock area, where she rounded up the interview by discussing work availability, scheduling, and the hours/salary for the position if one was selected.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Presentation, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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