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The Hartford Interview Questions & Reviews

Updated Aug 12, 2014
All Interviews Received Offers

Getting an Interview  

59%
22%
9%

Interview Experience  

65%
19%
14%

Interview Difficulty  

Average Difficulty
169 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
San Antonio, TX

I applied online and the process took 1 week - interviewed at The Hartford in August 2014.

Interview Details – Applied online and I completed a few simulated calls. Within a week I was contacted by phone and I had an phone interview followed by a face to face interview the next day. I was contacted by email, nonetheless, that I wasn't a match for the position.

Interview Question – There is an abidance of call centers in San Antonio, why would you want to work at this one?   View Answer


Accepted Offer

Positive Experience

Average Interview

Customer Relationship Specialist Interview

Customer Relationship Specialist
Charlotte, NC

I applied online and the process took 6 weeks - interviewed at The Hartford in June 2014.

Interview Details – I applied online, and was required to do a skills assessment within the next two days. About 3 weeks later, I received an email from a consultant for a phone interview for the following week. During the phone interview, I was offered a in-person interview for the following week. During the in-person interview, I first interviewed 1:1 with the training manager, then I did a panel interview with two different managers. I received a call about a week later, offering me the position, contingent to background check.

Interview Question – what do you feel the 3 most difficult challenges are within this position, What do you know about The Hartford (very important, I was asked during phone and in-person interview), Why should we hire you, Name a time that you had a disagreement with upper management   Answer Question

Negotiation Details – The offer was not negotiable.


Accepted Offer

Positive Experience

Average Interview

Technology Leadership Development Program Interview

Technology Leadership Development Program
Hartford, CT

I applied through college or university and the process took 4+ weeks - interviewed at The Hartford in December 2013.

Interview Details – I first found the application for the internship on my school's career website. I completed the application in November, and was contacted shortly after by the company to set up interviews. As I was an out of town candidate, I proceeded with a short phone interview of about 30 minutes with one of the program managers. I moved forward to the next round and had an hour long phone interview with another manager and the program director in December. I was contacted two weeks later and offered the job.

Interview Question – What technology blogs do you follow, or how do you stay current in the technology field?
What is the most interesting piece of new technology you have read about?
  Answer Question

Negotiation Details – Not much negotiation. They give a set salary of $20/hr and then decrease it to $17/hr if you require housing for the summer.


No Offer

Negative Experience

Average Interview

Auto Claims Processor Interview

Auto Claims Processor

I applied online and the process took 1 week - interviewed at The Hartford.

Interview Details – Applied to Indianapolis office. Submitted lengthy application, pre-hire assessment, and extensive background check documents. Received an email for a phone interview next day, on site interview the week after. Get a call two business days later from someone in Connecticut I didn't interview with to tell me I was being referred to a different position. Someone else in Oklahoma calls 10 minutes later to tell me to re-apply and set up yet another interview for a position that pays 33% less than what I interviewed for. Found out they re-posted the position just hours after I interviewed for it.

Interview Question – Describe a creative solution you reached for a difficult problem?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Administrative Assistant Interview

Administrative Assistant
Lubbock, TX

I applied in-person and the process took 3 weeks - interviewed at The Hartford.

Interview Details – I had my first interview with the local senior executive. He was very informative and encouraging. Once he decided to speak to me further he set up an interview with the head boss in Dallas, TX. The senior executive flew us to Dallas for the interview with the big boss. It went well. I was very nervous but they were both very nice and encouraging.

Interview Question – Tell me something you are not good at.   View Answer

Negotiation Details – He asked what salary I needed and I gave him a number. He gave me another number much better than I had requested and I accepted.


Accepted Offer

Positive Experience

Difficult Interview

Customer Service Representative Interview

Customer Service Representative
Oklahoma City, OK

I applied online and interviewed at The Hartford.

Interview Details – Behavioral-based interview. Lots of questions about "tell me about a time when" for example "Tell me about a time you dealt with a difficult customer or situation." What happened, how did you deal with it, and what was the outcome. Before the interview write down experiences from other jobs where things went great and other experiences where things did not go great and be able to tell about these things. Look on line at behavioral interview questions to help you prepare.

Interview Question – Explain your own strenghts and weakness.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Operations Leadership Development Program Interview

Operations Leadership Development Program
Hartford, CT

I applied through college or university and the process took 4 weeks - interviewed at The Hartford in July 2013.

Interview Details – Met on campus and interviewed with HR and 2 program reps. Then made it to final round interviews at The Hartford consisting of interviews with senior leaders and program reps. Did a group interview activity to see how I worked in a group. Questions where standard. They really looked for how i got along with everyone.

Interview Question – Team building activity to prioritize items if abandoned at sea.   Answer Question


Accepted Offer

Neutral Experience

Very Easy Interview

Associate Claim Representative Interview

Associate Claim Representative
Phoenix, AZ

I applied through college or university and the process took a day - interviewed at The Hartford in March 2013.

Interview Details – Interviewed on-campus at Arizona State. Two interviews same-day, about 30-45 min each. All behavioral questions. Was really a "get to know you" type of interview. Received phone call about a week later with employment offer.

Interview Question – No technical questions. Just the generic, "tell me a time when you had to deal with an angry customer or teammate and how did you handle the scenario". Cookie-cutter questions that anyone should be able to answer.   Answer Question

Negotiation Details – No negotiation.


1 person found this helpful

Accepted Offer

Negative Experience

Average Interview

Assistant Vice President Interview

Assistant Vice President
Hartford, CT

I applied through a recruiter and the process took 4+ weeks - interviewed at The Hartford in December 2010.

Interview Details – Interview for officer level includes a 2 day "hokus pokus" interview / shrink exam with a PHD. Absolutely ridiculous. Amazing that they spend so much money - as it obviously doesn't work.

Interview Question – don't recall any   Answer Question

Negotiation Details – Relatively easy - except that they reneged on purchasing my home after I have relocated. The real estate market was collapsing - and they refused to honor a purchase price that was extended by a 3rd party relocation company that they had contracted to work with me during my move.


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

AARP Customer Service Representative- Auto and Home Insurance Interview

AARP Customer Service Representative- Auto and Home Insurance
Windsor, CT

I applied through an employee referral and the process took 2 weeks - interviewed at The Hartford in May 2014.

Interview Details – Applied online and had an employee referral. Received an email a few days later to set up a phone interview which was scheduled for two days after that. The phone interview was a review of the job and my qualifications, pretty easy. At the end of that conversation I was scheduled for an in person interview the following week. Went to the office the following Monday and met with a manager. The interview was a lot of behavioral questions... make sure you have some examples from previous work experience/schooling. The in person interview took an hour. Dress professionally and be ready to give examples and you should be fine. Everybody I spoke with was very nice and helped me understand the requirements of the position. I received a job offer the following day.

Interview Question – What would you do if there were no opportunities for advancement after five or six years?   Answer Question

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