The Home Depot Department Supervisor Interview Questions

Updated Jul 27, 2014
Updated Jul 27, 2014
56 Interview Reviews

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Department Supervisor Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeks - interviewed at The Home Depot in July 2014.

Interview Details

Don't miss the interview, as it is nearly impossible to reschedule another one. Once at the interview, it is fairly easy going as long as your confident in your abilities. They'll ask the standard interview questions, and you'll give the standard interview answers, and you'll start shortly afterward. Good luck and be confident. Remember, if you've got the interview, they're already interested in you.

Interview Questions
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for The Home Depot

  1.  

    Department Supervisor Interview

    Anonymous Interview Candidate  in  Albany, NY
    Anonymous Interview Candidate in Albany, NY
    Application Details

    I applied online. The process took 2 weeks - interviewed at The Home Depot in July 2014.

    Interview Details

    All about excellent customer service !!! Answer with as many details as possible it helps trust me don't come looking like a slob. Don't be late! Think before you answer and have the most open schedule available as possible including weekends this is a must!

    Interview Questions
    Negotiation Details
    No negotiations they tell you what they're offering take it or leave it
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Department Supervisor Interview

    Anonymous Interview Candidate  in  Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at The Home Depot in August 2011.

    Interview Details

    Two Interviews, first was on the phone asking basic questions. The second is all out of cooperate packet and is scored 1-6 out of 6 questions, you need 18 Points to be considered for further questioning. Store manager may or may not sit with candidate.

    Interview Questions
    • Time that team work got the job done, but what obstacles did you have to overcome.   View Answer
    Negotiation Details
    Pay was on a scale based on experience. Bilingual candidates have more pull.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at The Home Depot.

    Interview Details

    I was interviewed 8 years ago but still applies arrive early like 30 mins. interviewing manager or assistant may not be ready. be calm and be through to give examples and explain all your training. The more you are trained to do the more options that they could give you a differnt role with higher pay.

    Interview Questions
    • Explain a difficut situation that you dealt with a assocaite and how did you turn it arround to a positive one.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Department Supervisor Interview

    Anonymous Interview Candidate  in  Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I applied online. The process took 4 months - interviewed at The Home Depot.

    Interview Details

    Applied and was interviewed as an outside candidate for a management position. Passed the process and elected to remain near home, accepted a DS position. Entered into the FAST TRACK promo at store 256. Under this program you work a few months in each department to learn HD's processes and be more ready for your leadership role.

    Interview Questions
    • Would you be interested in a management position in another city?   View Answer
    Negotiation Details
    I met with the store Manager whom was pretty tough, but we came to an agreement of compensation and expectation I would be in a Management position in this market, as soon as my Fast Track Training was completed.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at The Home Depot in December 2013.

    Interview Details

    very easy interview not hard questions very basic, i think this is one of the most easiest interviews i had but thats only because the manager brought me on board and he used to come into the restaurant where I worked and was impressed with my performance

    Negotiation Details
    they kept me at my same pay
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Department Supervisor Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through an employee referral. The process took 1 week - interviewed at The Home Depot in October 2012.

    Interview Details

    This is my interview experience for the current position I hold with the company. I was informed that a supervisory position had become available when a salaried manager I had worked under in the past had contacted me and asked me to apply. After I submitted my application; I was contacted by the associate coordinator (HR) and asked if I could come in for a formal interview with the operations manager and a newly promoted assistant store manager. The interview questions centered around past customer service interactions as well as role play scenarios in which I was asked how might I handle specific customer interactions. The interview process was very laid back and lighthearted and only lasted about a half an hour. The following week I was contacted by the associate coordinator who then offered me the position and asked me to come in and finalize the process by signing some paperwork.

    Interview Questions
    • Typical interview questions with respect to previous customer based interactions.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral - interviewed at The Home Depot.

    Interview Details

    Honestly the only way to really get an interview is to know someone in the store you are applying to. I applied 5 times in 2 years and never got an interview even though I was clearly over qualified for the position I was applying for.

    Interview Questions
    • Just about customers in bad situations... and what you did to alleviate them.   Answer Question
    Negotiation Details
    No negotiation of wages is allowed
    Accepted Offer
    Negative Experience
  9.  

    Department Supervisor Interview

    Anonymous Interview Candidate  in  Thornton, CO
    Anonymous Interview Candidate in Thornton, CO
    Application Details

    I applied in-person. The process took a day - interviewed at The Home Depot in January 2010.

    Interview Details

    It's pretty much a if you're "in" with the management at your store. They know who they will promote before they conduct interviews. I interviewed as a favor to my favorite asst. manager for Front End Supervisor because he had to conduct a certain number of interviews. I didn't even want that position; but I excelled in Customer Service and when I interviewed for Hardware Dept. Supervisor I breezed through it.

    Interview Questions
    • If you have worked for the depot long enough and know that you are "empowered' to help customers there are no surprising or difficult questions.   Answer Question
    Negotiation Details
    You pretty much should take a 1.60/hr. raise. They can find someone else, every associate is expendable.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Department Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at The Home Depot.

    Interview Details

    You apply for any job at THD online. If they want to see you you are then called down for an interview with an assistant manager or store manager. There is another application to fill out. At that time they may decide to offer you a job. Be sure to negotiate the best salary they will accept at the time since your raises are small at THD (usually a quarter a year (or fifty cents if you are a SUPER employee!))

    Interview Questions
    • Have you ever lied to a customer or done anything dishonest in the course of business?   Answer Question
    Negotiation Details
    I asked for a certain dollar figure and explained I deserved it. They countered with their best offer. (it was higher than that position usually started at, Note: They do not have a standard scale. Pay is negotiated with certain guidelines.
    Accepted Offer

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