The Home Depot Head Cashier Interview Questions

Updated Sep 1, 2015
40 Interview Reviews

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  1.  

    Head Cashier Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Home Depot (Orlando, FL).

    Interview

    i applied online and got a call back in about 2 weeks, i went in for an interview and go hired on the spot. the interview was about 40 mins and very easy.

    Interview Questions

    • what would you do to improve cashiers sales   1 Answer
  2.  

    Head Cashier Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at The Home Depot (Detroit, MI).

    Interview

    Casual, brief the average retail interview process. Was hired same day as my second interview. Similar to any retail job. Had maybe one or two perks above but not much.

    Interview Questions

    • Describe a time I had to handle a difficult situation between a customer/co-worker.   Answer Question
  3.  

    Head Cashier Interview

    Anonymous Interview Candidate in Dunwoody, GA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot (Dunwoody, GA) in April 2015.

    Interview

    Easy interview they ask a lot of questions about my customer service experience and how would I handle an angry customer the also ask me to tell them about a time I had to deal with a difficult customet

    Interview Questions

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  5. Helpful (1)  

    Head Cashier Interview

    Anonymous Employee in Lexington, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at The Home Depot (Lexington, SC) in March 2015.

    Interview

    I applied online. After a week I received a call for a phone interview for initial screening, I guess I passed since they invited me for a Face-to-Face interview. I received emails as a reminders. I went to the customer service area and they directed me to go to the employee lounge. There I met the interviewer, She's nice and very friendly which makes me comfortable. The interview questions are easy.

    Interview Questions

    • As the last person to associate with the customers, what will you do? How will you handle an angry customer? Tell me a time when u go above and beyond customer service. Tell me a time when u need to be quick and accurate. Why did u choose to apply at home depot.   Answer Question
  6.  

    Head Cashier Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Indianapolis, IN) in February 2015.

    Interview

    Easy, 3 step process. They email you and let you know to expect a phone call. About a day later they call you and you do a phone interview. Easy. About a week later you get called into the store for a formal interview and if the store manager is there you can do your second one right away. you know if youre hired before you leave

    Interview Questions

    • What would make you a good part of the team?   1 Answer
  7.  

    Head Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at The Home Depot.

    Interview

    The Manager might have been one of the nicest people I have come across in my life. The Manager personally took time out, to call the hiring manager for my interview. He even put in a good word for me before the interview. Great staff and very easy to relate with.

    Interview Questions

    • Describe a time when you went out of your way for a customer?   1 Answer
  8.  

    Head Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot in August 2014.

    Interview

    There were two interviews, a phone interview and an in person interview. Both were very basic and asked simple what would you do scenarios. They also asked "Give me a time when..." questions. Such as, "Give me a time when you had conflict with a friend or co-worker, and what did you do to resolve it?" Another question was, "Was is good customer service to you?". The Home Depot is trying to be the #1 customer service retailer in the world. You will see it in every training video. If you show that you are ALL about customer service, you should be fine.

    Interview Questions

    • The most difficult questions are the, "Give me a time when...", because you have to quickly think of a time. We all have many examples but the hard part is thinking of them. Doing this before will help a lot. One of them was, "Give me a time when you did something above what you were asked to do".   Answer Question
  9.  

    Head Cashier Part Time Interview

    Anonymous Employee in Maple Grove, MN
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Maple Grove, MN) in July 2014.

    Interview

    3 interviews on the phone, 1-1 with a manager, 1-1 with the main manager, there were 6 questions during the second interview mostly asked about how to deal with unhappy customers, why did you choose this store, how to behave and what to tell when you see the customer, and so on

    Interview Questions

    • 6 questions, regular most unusual - What will you feel more excited about at the end of the shift?   Answer Question

    Negotiation

    no negotiations

  10.  

    Head Cashier Interview

    Anonymous Employee in Aspen Hill, MD
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot (Aspen Hill, MD) in June 2014.

    Interview

    I was called asked to come in then the interview process lasted around an hour. It comprised of a few basic questions. after all in all they informed me that i would have to take a drug test within 48 hours of the interview. Once that was complete i was hired and told to show up for training it was 2 weeks of a computerized training program.

    Interview Questions

  11.  

    Head Cashier Interview

    Anonymous Employee in Salem, MA
    Accepted Offer

    Interview

    Applied in person, talked with manager, was sent for a drug test and stared right away.

    Interview Questions

    • All questions were relative to my work experience and straight forward.   Answer Question
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