The Home Depot

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The Home Depot Sales Associate Interview Questions

Updated Dec 6, 2014
Updated Dec 6, 2014
270 Interview Reviews

Interview Experience

Interview Experience

65%
23%
10%

Getting an Interview

Getting an Interview

56%
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6%

Interview Difficulty

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Average

Interview Difficulty

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Very orderly and well do process. Multiple steps which start typical application process and follow on with online testing. After all online info was complete I was contacted and completed two face to face interviews and normal pre-employment testing. Overall a very good experience.

Interview Questions
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for The Home Depot

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Ogden, UT
    Anonymous Interview Candidate in Ogden, UT
    Application Details

    I applied online. The process took 3 weeksinterviewed at The Home Depot in December 2014.

    Interview Details

    Had an interview at the home depot on 12/5/2014 now I thought I was really prepared for the interview studied all the tips and advise plus I had worked at the exact store I was interviewing at. So I figured it would be the standard interview that they have situational questions, and the usual customer service type. Boy was I wrong.

    No Offer
    Negative Experience
    Easy Interview
  2. 2 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Apple Valley, CA
    Anonymous Interview Candidate in Apple Valley, CA
    Application Details

    I applied online. The process took 3+ monthsinterviewed at The Home Depot.

    Interview Details

    Straightforward. Applied online, followed by a telephone and then and then two interviews at the store. First interview with the assistant store manager, the second with the store manager.
    For the first interview, they were over an hour late calling me in.

    Interview Questions
    Declined Offer
    Negative Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at The Home Depot.

    Interview Details

    Interview process was smooth. This was when HR was in the stores. I was called after two days and started the following week. I dressed in a business casual and not a suit. Showed up 30 minutes early. I also asked questions like what can this company offer me and what is the management to associate relationship like. Other questions I asked were advancement opportunities and benefits packages.

    Interview Questions
    • Most difficult question was how much did I expect to make.   View Answer
    Reasons for Declining

    Was not enough pay. It was actually less than my current job was paying at the time.

    Declined Offer
    Positive Experience
    Average Interview
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  5. 3 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at The Home Depot.

    Interview Details

    You will have 2 separate interviews. They ask about previous work experience, hypothetical situations and how you would handle them. Most of the questions are pretty straight forward. You might have more room to negotiate pay during the second interview but don't expect more than a few cents.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Home Depot.

    Interview Details

    all very basic stuff with a focus on customer service. two interviews one with a assistant manager and one with the store manager. It seemed as though you got hired as long as you didn't do drugs.

    Interview Questions
    • describe a situation where you had to deal with a negative customer.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    This was a Very simple interview I had did a phone interview two actually about a week later I got called in for a face to face which I was interviewed by two people in which i would be working in their department they asked the basic STAR questions very simple interview and I was hired on the spot

    Interview Questions
    • What was a rough decision you have had to make and how did you overcome it?   Answer Question
    Accepted Offer
    Positive Experience
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at The Home Depot in November 2014.

    Interview Details

    Filled out application online. A few days to a week later I received a phone call to conduct a phone interview. They asked questions verifying my interest in the job, going over the hours, and job description. Then they asked me to answer questions about times when I've provided excellent customer service, when I've gone above and beyond for a customer, a difficult experience in a team and how it was was overcome.

    Interview Questions
    • Describe a time when you went above and beyond for a customer, or explain how you would provide excellent customer service at the Home Depot.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied on line, around a month later headed back. Did an on the phone interview with some one from GA and was asked questions about my experience, how I reacted to difficult coustomers. Then got a call for an In person interview with a manager... Same questions. Then went over times of avilibility

    Interview Questions
    Negotiation Details
    None
    Accepted Offer
    Positive Experience
  10. 2 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Home Depot.

    Interview Details

    Complete an on-line application and an e-mail response with your interview date, time, and place. The interview was scheduled for 30 mintues with 4-5 interviewers (Office Managers and District Manager) and 3 applicants. Each applicant received 1 question from each interviewer and it may be a repeat question. The questions were situational, like (1) Have you ever had a communication problem? if so, how did you solve it?.

    Interview Questions
    • Tell me about your past work experiences.
      There was no negotiation. I would advise others to take the position to be able to gain the necessary skills and experience to either move up within the company or to move on to other companies.
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview

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