The Standard Participant Services Rep Interview Questions

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Participant Services Rep Interview

Anonymous Employee in Portland, OR
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 4 weeksinterviewed at The Standard (Portland, OR) in April 2009.

Interview

The overall interview process was rather disorganized. I understand it is an employer driven market but not all people not currently working are desparate. Here is the process. I was called for setting up an interview with one person and had the interview set. The next day I get a call saying someone else will call to set up a new interview. I have the phone interview and I am told I will be brought in for an in person interview. A week later I have the in person interview. I arrive and try to find the person who is interviewing. I am told the person is in another building down the street. I know this is not the case. I decide to wait and the interview person arrives. I have the interview and feel I did fairly well. I send a thank you email in a day and don't hear anything. After 2 weeks from the interview I get an email from someone saying they have decided to not offer a position. That is fine but at this point I was not sure I would have accepted it anyway.

Interview Questions

  • Describe a situation where you went above and beyond the expectation from a customer?   Answer Question
  • Not a question but an audio test in a call center environment where you need to listen and have a lot of background noise and questions asked.   1 Answer
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