The Vanguard Group Interview Questions & Reviews in Charlotte, NC Area
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Updated Mar 31, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 12 ratings 
“Average” Interview
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Interview Experience [?] Based on 12 ratings
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| 1–10 of 12 The Vanguard Group Interviews | Sort by |
Client Relations Associate at The Vanguard Group
Posted Mar 31, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Charlotte, NC (took 3 weeks)
Contacted by a recruiter for a phone interview. Phone interview was straight forward and mostly behavioral. The conversation lasted less than a half hour. A week later I was contacted and asked to interview in Charlotte. There were 4 other candidates from other schools around the country also. The day consisted of a presentation, case study, and a few one on one interviews. The interviews were basically all behavioral based. Vanguard is very focused on the client and making investing easy. The whole day lasted from 8 to 1. Everyone was very professional throughout the whole process.
Interview Questions
Negotiation Details
Didn't negotiate. Salary was competitive. Benefits were outstanding. PTO=18 days to start.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Client Relationship Administrator at The Vanguard Group
Posted Jan 23, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Charlotte, NC (took 2 days)
I applied on-line at the Vanguard site. Was contacted by emal just a couple of days later to schedule a time for a phone interview. The phone interview was with a recruiter located in Pennsylvania. She was very nice. Took about 25 mins or so. I was then contacted about a day or two later to schedule a date and time to interview at the Charlotte location. Interview consisted of two parts. First a 1 on 1 that took about an hour. Went over resume/work history then he asked about 6 or 7 questions from a format that he was following. Not very difficult. Be honest. Second part also took about an hour. Was given a case study to review for about 10 mins. Then had to role play it with a manager while another managed looked on and took notes. Everyone was very nice.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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High Net Worh Client Service Specialist at The Vanguard Group
Posted Jan 9, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Charlotte, NC (took 2 weeks)
stared with a basic phone screen then asked to come in for face to face. Tough interview started with a 1:1 basic background questions, what do you know about the company, (they have a wealth of info on there website just look aorund as if you were a potential client) point out particulars that interest you. Interview then moved to bahavioral questions about 8 be detailed following the STAR format lasted roughly an hour with front line manager, i was then given a quick break and given a case study with 15 minutes to come up with a game plan and asked to role play with another front line manger while another manager sat through the interaction taking notes (1:2) they wanted to see how you would handle a rather diffucult customer situation. They like when you asked questiions specifically a question that they have never received. Asked where i though i did well, and what were some opportunity areas be honest, its just to see if you are coachable. GOOD LUCK!+
oh yeah remember to turn your phone on silent i had a gaff but fortunately i still got the offer!
Interview Questions
Negotiation Details
There was no need for me to negotiate, felt offer was very competitve mid 40's.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Aug 20, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Charlotte, NC (took 1 week)
The person that did my phone interview wa very polite and at the end invited me to do a 1:1 interview the following week. Know the STAR method for interviewing.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
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Brokerage Associate at The Vanguard Group
Posted Aug 18, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Charlotte, NC (took a day)
Applied, phone interview with recruiter, 2 1-on-1s with managers for about 30min..offer 3 days later
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Client Relationship Associate at The Vanguard Group
Posted Jun 2, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Charlotte, NC (took 2 days)
I found this position on my University's career website and applied. About 2 days later I received an email requesting a phone interview with a recruiter in the PA office which was set for the following week (on a Wednesday I believe). The phone interview lasted about 40 min, a few behavioral questions (Vanguard uses the STAR method to interview people). I was then asked to come in for a face to face interview at the Charlotte office the following tuesday and I was told after that interview I would hear from Vanguard a week later saying whether or not I got the job. So I went in for the interview at the Charlotte office it consisted of two hr long 1 on 1 interviews with 2 different managers. It went really well (make sure you ask the interviewer questions after they're done asking you questions and again know the STAR method). The only problem I had was during the 2nd hr of the interview the manager spoke to me as if he wanted to disuade me from working there...idk I thought that was little weird. But anyway the next week I got a call saying I got the job and I accepted!
Interview Questions
Negotiation Details
No negotiation needed. The benefits package is great. Raise after 6 months.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Client Relationship Associate at The Vanguard Group
Posted May 24, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Charlotte, NC (took 2 weeks)
I initially applied online, shortly after applying I received an email for a telephone interview with someone from PA. Had my telephone interview (behavioral questions), once I got done I was told she would like for me to have an in person interview in Charlotte where I was applying...one week later I interviewed with them on a Friday. I was telephoned on Monday with a job offer.
Interview Questions
Negotiation Details
No negotiations...the opportunity and benefits were enough.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Software Developer at The Vanguard Group
Posted May 12, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Charlotte, NC (took 4 days)
I attended a Career fair at campus. I talked with the recruiter for more than an hour and she suggested for me to apply and email her for a referral. I had a phone interview and they invited me to HQ. At HQ they had several information sessions, a tour, and 2 1-hour long interviews. They fed us and then sent us home. They paid for the entire trip.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Vanguard TLP Technology Leadership Program at The Vanguard Group
Posted Nov 19, 2010 — 1 of 2 people found this helpful
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Charlotte, NC (took 3 weeks)
I met with an engineer representing the TLP at Vanguard at a career fair. He was very nice and encouraging. I received a follow up email stating they were impressed and wanted to setup a time for a phone interview.
Unfortunately the HR lady in charge of my interview "dropped the ball" the first time frame we setup so she again contacted me to setup another time the next week. She called me 30 minutes late our 2nd time and seemed completely uninterested. She asked a few typical HR type questions and several questions asking why I didn't just go work for the companies I interned with. She couldn't believe I didn't mind moving for a job and overall left the impression that I wouldn't want to work there. She couldn't describe the positions any more than the flier I received and was generally unhelpful.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Processing Associate at The Vanguard Group
Posted Jun 22, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Charlotte, NC (took 4 weeks)
The interview process began with a phone interview, asking some behavioral questions and speaking a bit about former employers and salary requirements. This lasted about 45 minutes, and I was invited to Charlotte for a 1:1 interview.
The 1:1 interviews were with two senior level managers and also included a case-study. The questions were mostly behavioral, and grading was according to the STAR method (Situation-Action-Tasks-Results). Be prepared with examples of difficult situations and problems with former groups and employers and how you used your skills and talents to resolve those problems.
Very pleasant and laid-back interview.
Interview Questions
Negotiation Details
There was not much of a negotiation phase because the salary was posted with the job description. I was satisfied with the posted salary, and was actually told that my salary would be increased by $1000 upon 6 successful months of employment with the company.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
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