The Vanguard Group Client Relations Associate Interview Questions & Reviews
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Updated Apr 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 7 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 7 ratings
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| 1–7 of 7 The Vanguard Group Interviews | Sort by |
Client Relations Associate at The Vanguard Group
Posted Apr 26, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 (took 1 week)
I applied for the position through the careers services department at my university. I received a call from HR informing me that I had been chosen to come in for an interview. There were 7 other candidates. We had a general group discussion then we were separated for a 1 on 1 interview. The interviewer asked behavioral questions and hypothetical situations. Have examples prepared for questions like "when was a time you had to prioritize multiple tasks". Then another person asked me similar questions and gave me a situational case study. They're more interested in your thought process rather than right or wrong answers. All of the people were young and very friendly. Each person also held the position I was interviewing for so they could provide in depth responses to my questions.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Mar 31, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Charlotte, NC (took 3 weeks)
Contacted by a recruiter for a phone interview. Phone interview was straight forward and mostly behavioral. The conversation lasted less than a half hour. A week later I was contacted and asked to interview in Charlotte. There were 4 other candidates from other schools around the country also. The day consisted of a presentation, case study, and a few one on one interviews. The interviews were basically all behavioral based. Vanguard is very focused on the client and making investing easy. The whole day lasted from 8 to 1. Everyone was very professional throughout the whole process.
Interview Questions
Negotiation Details
Didn't negotiate. Salary was competitive. Benefits were outstanding. PTO=18 days to start.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Mar 6, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Philadelphia, PA (took 3 weeks)
Gave resume to current employee and was emailed about setting up times for phone interview. Phone interview lasted about 45 minutes and was mainly STAR format questions. 1) name a time when you failed and what did you learn from it. 2) Walk us through a time when you had to deal with a difficult client etc... Was invited into Philadelphia office for student day. Participated in group sessions and two 1:1 interviews. The last consisting of a case study. Was very pleased with interview and accepted offer a week later.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Feb 10, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took a day)
I was called by someone in the PA office and I was asked questions like ( or something to the effect of) 1) What 4 things do you look for in a job 2) What type of salary are you looking for. 3) how did I go above and beyond the call of duty, 4) What do you know about the company. Majority of the conversation was based on how if you were to obtain the position you would have to take a test called the Series 7 or Series 6. If you fail the test you will be terminated.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Dec 21, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Malvern, PA (took 1+ week)
The interview started with a 15 minute phone interview that consisted of basic background and experience questions as well as STAR format questions such as tell me about a time.... After the initial phone interview, the next day a formal 1:1 interview was extended. The 1:1 took about 4 hours and I interviewed with 3 different people with the same STAR format questions.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Sep 19, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2011 (took a day)
First there is a phone interview that you have to go through. It's a 30 minute phone interview. The company uses the STAR method of interviewing new crew members. If you pass the phone interview, they will set up a time for a house interview. There will be 2 interview. 1 hour each, with 2 different managers.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Client Relations Associate at The Vanguard Group
Posted Aug 20, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Charlotte, NC (took 1 week)
The person that did my phone interview wa very polite and at the end invited me to do a 1:1 interview the following week. Know the STAR method for interviewing.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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