The Zappos Family
3.7 of 5 128 reviews
www.jobs.zappos.com Las Vegas, NV 1000 to 5000 Employees

The Zappos Family Customer Loyalty Team Representative Interview Questions & Reviews

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Customer Loyalty Team Representative Interview

Customer Loyalty Team Representative
Henderson, NV

I applied online and the process took 6 months - interviewed at The Zappos Family in July 2011.

Interview Details – Everyone at Zappos is friendly and outgoing. Hard not to notice that most were twenty and thirty-somethings. They are a magnet for that age group as they are known for their party atmosphere both in and out of the office. Unorthodox interview questions like "If you could decorate a conference room, what would your theme be?"

They promote heavily from within. I was looking for a starting position that I could use to advance to a position in a different department. Word of advice, don't inform them of your desire for career advancement. They want someone who has a strong desire to do the entry level job alone. They also want people who will fit with their company culture: be fun, a little weird, outgoing...no wallflowers need apply.

I wish I'd had known these helpful hints before my interview. Chalk six months up to a lengthy learning experience.

Interview Questions

  • On a scale of 1-10, how weird are you?   View Answer
  • If you could decorate one of our conference rooms, what theme would you choose?   View Answer

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The Zappos Family – Why Work for Us?

Why join us? In January 2012, Zappos.com, Inc. and its subsidiaries were named #11 on FORTUNE’s 100 Best Companies to Work For list. Find out why: http://www.Fortune.com/BestCompanies. And . . . we’re hiring like crazy… Full Overview

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